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Reviews of Hotel do Chiado 4 stars

Rua Nova Do Almada, 114, Santa Maria Maior, 1200-290 Lisbon, Portugal

#79 of 395 hotels in Lisbon

Guests' Choice

Review score

Based on 368 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Very nice.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Roof top bar was outstanding. The one day that we could take advantage of the breakfast they were slow getting it out and we had to leave.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is quite big, and very clean. The staff is very friendly

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Very good.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Little expensive.

    Excellent location, great staff, spacious and clean room.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    No complaints at all.

    Our spacious 7th floor room with lovely patio; the great breakfast & dining area, the fun roof top bar with terrific views, the convenient, location to historic sites of the Chiado district restaurants, shopping, & transportation. Most of all the fabulous staff! Everyone was friendly, helpful, professional & efficient. A special shout out to Kayla at the front desk. She went above & beyond to meet our every need!! (Warm, kind & patient, too)! Thank also to Alberto, who assisted us when leaving..Hotel Chiado is a gem!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Our expectations were met in every way
    • Leisure trip
    • People with friends
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Service, people , location and facility were great

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Great hotel. Friendly staff. Great location and stellar view.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 1 night

    I was happy with everything.

    This was my third time staying at Hotel do Chiado. I've always been impressed.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    I would stay here again!
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    Good service, friendly people, nice breakfast

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    We loved our outdoor patio area. It was so worth it to upgrade. The views of the city were spectacular!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Friendly staff and great space / location
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast good but some cooked items cold

    Location and roof top bar - breakfast was never busy

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Best aspect of the hotel is the staff and their attention to detail. 5 stars for the staff!
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    The communal areas of the hotel are a little faded.

    The central location is an excellent base for exploring the sights.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    A good hotel for a short weekend city break.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Uninspired reception area and bedrooms very average for a 4 star hotel.

    Location and views from our room were excellent. Right in the middle of key attractions, restaurants & shops. Staff all welcoming & helpful.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Excellent hotel experience.
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Hotel do Chiado was fantastic. Hotel was so central, clean and comfortable. Staff were excellent. Staff at reception were so friendly and helpful. When asked for advice, they did their best to help us. Staff in dining and bar area were excellent too. Hotel very close to shops ,transport and tourist areas.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, great accommodating staff that want to make your stay as perfect as possible.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    Perfect stay to celebrate our 25th wedding anniversary
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Great room, great location with such easy access to explore Lisbon and especially Chiado

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Worth every star!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Very nice hotel, deserving it´s four stars. Very conveniently located I Chiago, making it easy to access lots of the interesting places I Lisboa. Large, clean room, with a very comfortable bed, and a nice view southwards. Excellent breakfast, and a roof bar with a stunning view og the city. Very friendly and professional staff, making the stay even more comfortable.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Perfect…staff couldn’t go enough for us, location was perfect, all round luxury xxx
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could have done with a kettle in the room! Otherwise perfect!

    Location, staff, breakfast, comfort…a very special place

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Excellent stay and will return . Great people working at the hotel
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights

    Being picky now but hopefully will prompt a positive outcome :- Shower did not drain well so showering in standing water which not great ( 614 ) . Breakfast was posted as starting at 0730 hrs . Hot food was not out until 0750 hrs by which time we were leaving the dining room as had to head to airport . Previous breakfasts we were there not so early but the fried eggs had obviously been put out first thing and were not a pleasant sight at say 0930 hrs . Consider cooked to order ?

    Front desk and check in . Excellent location right in the heart of Chiado but quiet in the room .

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Amazing view from rooftop rooms and location

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    Great stay in Lisbon
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is in a great location for walking around Lisbon. Lots of restaurants, shopping and life within steps of the hotel. The staff were courteous, accommodating, helpful and friendly. Alberto deserves a mention. We reserved a roof top room with a terrace. The view was outstanding and exceeded our expectations. Breakfast was good and the restaurant and roof top bar all were great.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Excellent location to explore Lisbon
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location was ideal for exploring Lisbon. The staff were excellent and very helpful with everything. The room was spacious and the bed was comfortable. We didn’t hear much from the street, which was great. The breakfast options were good and the food was tasty. We would definitely stay there again and recommend it to others.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Fantastic hotel and stay
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel very well located Excellent staff and service Beautiful view from our rooms

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, helpful staff.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Staying at Hotel do Chiado was the best ever Christmas present to ourselves!!
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 5 nights

    Coffee was provided in the rooms but not tea (that was charged extra)

    We were made very welcome. Staff were friendly, helpful and considerate. Our room was lovely and we particularly liked the terrace and view. The location was great as it was close to public transport and easy walking to many places.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Great location! Just around the corner from the train station within walking distance of great shopping and tourist sites. There was a little treat for us in the room upon check in and before check out. Would definitely come back!

    Stayed in December 2023

Showing 1 – 25

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