Praia Da Falésia, Apartado 811, 8126-910 Vilamoura, Portugal
#8 of 499 hotels in Vilamoura
Guests' ChoiceBased on 635 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.5
Free WiFi
9.4
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End of dialog contentReviewed: 24 May 2024
Jason
United KingdomIt’s perfect
Quality
Stayed in May 2024
Reviewed: 23 May 2024
Ken
United KingdomBreakfasts were superb, staff were lovely and always willing to help
Stayed in May 2024
Reviewed: 22 May 2024
Shea
United KingdomFabulous hotel, excellent for a young family whilst still being smart and luxurious! Fantastic facilities, incredible staff and superb breakfast! Loved it!
Stayed in May 2024
Reviewed: 22 May 2024
Hugh
United KingdomThere is nothing to dislike! Spotless hotel, excellent food, amazing staff and a stunning location. 3 brilliant holidays here so far.
Stayed in May 2024
Reviewed: 18 May 2024
Kathryn
IrelandHard to find anything to halt
Lovely hotel close to villamoura marina. Excellent breakfast and evening buffet. Staff were very attentive and facilities were excellent
Stayed in May 2024
Reviewed: 29 April 2024
Lorraine
IrelandN/A. Everything was top notch.
All the staff throughout the hotel were so helpful and accommodating. We could not have been treated better. A special call-out for Rita on the front desk who was so helpful and her cheerful manner was lovely. We enjoyed using the spa every morning. Afternoons were perfect at the bar by the lake. Our room was very comfortable. We were provided with a lovely cake and platter of fruit and bottle of fizz in the room for a double celebration during our stay. Truly felt spoiled. The facilities and cleanliness were excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Benjamin
United KingdomSink in bathroom didnt drain but we didnt contact reception as minor in comparison to everything else was good in room. Restaurants at hotel limited would of been nice to have alcarte on site to save going to the marina for food in evening. Litter onsite in certain areas could of been picked up by grounds staff but minor. Damaged light on balcony hanging off the wall. Its just minior stuff but for a 5 star hotel could be better.
Staff were very friendly and nothing was to much for them to help. Very clean and kids club was good even though quiet at times due to season.
Stayed in April 2024
Reviewed: 19 April 2024
Richard
United KingdomComing home 😢
Staff were welcoming and helpful
Stayed in April 2024
Reviewed: 12 April 2024
Marcy
United KingdomCommunication between catering depts re my allergies. However this was sorted out after the first day with no issues afterwards. There was nothing to not like it was a fabulous experience
Accommodated my dietary needs exceptionally well the comfortable beds, spacious room, haute living lounge, exceptionally polite friendly staff with no exceptions Spa facilities and treatments. The hair salon hairdresser Elsa absolutely awesome lady
Stayed in April 2024
Reviewed: 6 April 2024
Nathalie
Luxembourgamazing breakfast (best we ever had), very nice rooms and incredible pools and lakes.
Stayed in February 2024
Reviewed: 4 April 2024
Justyna
PolandIt is obvious that the hotel is showing its age. Balconies are located so that everyone can see their neighbors.
The hotel is located close to the most beautiful beach on the south coast. Welcome pack including a bottle of wine and cake.
Stayed in March 2024
Reviewed: 2 April 2024
Susan
United KingdomNothing .
I have been to the hotel a few times now and it never disappoints. The staff are amazing throughout the hotel . The service is faultless . We particularly loved the mixology class with Costas - we learned so much and was great fun . As it was Easter , we were given an Easter cake which was waiting on us in our room one of the days . A lovely touch . Thank you .
Stayed in April 2024
Reviewed: 27 March 2024
Dympna
United Kingdomhaving to leave
room was clean and cosy breakfast was beautiful staff were excellent
Stayed in March 2024
Reviewed: 25 March 2024
Dr
PortugalSeparation between toilet and bathroom. Very narrow space between lavatory and bathtub. Difficult to control room temperature.
Fantastic location. The proximity to the beach. The swimming pools. The food (pool bar and breakfast). The kindness of the staff. Nice room with beautiful view
Stayed in March 2024
Reviewed: 25 March 2024
Rana
United KingdomEveryone was extremely friendly and helpful. It was baby friendly and the staff went above and beyond to make sure we enjoyed our stay
Stayed in March 2024
Reviewed: 18 March 2024
Carol
United KingdomThe outdoor heated pool could have been warmer.
I loved the spa and the grounds which were extensive and well maintained. The food was superb.
Stayed in March 2024
Reviewed: 16 March 2024
Vivienne
United KingdomNothing - perfect relaxing break.
Amazing choices at both breakfast and dinner with high standards of service throughout. Nothing was too much trouble. our room was clean and airy with a large balcony overlooking the beautiful gardens and lake. Pool and spa facilities were excellent.
Stayed in March 2024
Reviewed: 12 March 2024
Mervyn
United KingdomEverything, service provided by all members of staff we encountered was excellent. Have stayed a number of times before so knew what to expect. Didn’t want to leave!
Stayed in March 2024
Reviewed: 12 March 2024
Emmanuela
IrelandNothing
The property was clean and luxurious looking. It felt peaceful.
Stayed in March 2024
Reviewed: 11 March 2024
Janette
United KingdomBar staff and restaurant staff were superb. Location was amazing. Hotel rooms and facilities exceptional. Loved it
Stayed in February 2024
Reviewed: 8 March 2024
John
United KingdomProbably went a little early in the year as outdoor bars closed and only one restaurant open in the evening
Great Location Clean and great staff
Stayed in March 2024
Reviewed: 25 February 2024
Saurabh
NetherlandsThe food and menu options were great, but there was a little room for improvement.
Amazing hotel staff and really a lot of amenities and facilities. Great hospitality.
Stayed in February 2024
Reviewed: 25 February 2024
Darren
United KingdomNothing
Staff were absolutely fantastic would do anything for you. Already rebooked for later on in the year. food was lovely travelled with kids when they tired more than happy to deliver room service to your room Even though we were halfway through a meal it would not be a problem for them would bring a small table. My boy was a little bit ill. They brought him get well soon balloons honestly could not recommend this hotel anymore absolutely fantastic Highly recommend
Stayed in February 2024
Reviewed: 22 February 2024
Lara
ZimbabweDomes Lake is a beautiful hotel resort set in a tranquil garden. With the lake, sea and Marina a stone throw away. Perfect location. The rooms were extremely comfortable and clean. Having a beautiful spa on the premises was fantastic especially when it was cooler. The food was gastronomical. One of the outdoor pools was heated to 25 degrees C. We made use of the tennis court, complementary bicycles, table tennis, pool table, gym and spa. The staff were extremely helpful and friendly and the wine tasting by Xeno was the best I have experienced. Todos Restuarant was brilliant - thanks Chef for treating us.
Stayed in February 2024
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