Reception desk could be better.

Stayed in April 2024

The stairs

Location and very friendly staff

Stayed in May 2024

My room was on the top floor and there is no elevator. Lisbon is a lot of walking hills so to come back to rest and have to climb 5 flights of stairs was not the best.

The location is great, close to everything you need and very walkable to Rossio train station and Restauradores metro. There seems to be a homeless camp just around the corner but they don't bother anyone. You will hear street singers and live music at night from nearby bars, but closing the window muffles this.

Stayed in May 2024

The room being on The 3 rd floor ( although I had requested it) but there was no elevator so I had 64 steps to climb each time. Of course I knew about it but for someone who cannot do all those stairs it could be a bit challenging. The walls are very thin and I could hear the residents in the next room flush the toilet and have showers ( very long ones early in the morning too which was annoying) .

The location was absolutely perfect , so close to Rossio station , really could not be more central.The room was fine , with a small balcony ,I opted for a private bathroom although I was traveling alone which was really nice to have.The two gentlemen I met at reception were always extremely helpful and friendly.

Stayed in April 2024

great location - walking distance to everything

Stayed in October 2023

if you do not like stairs I do not recommend it, since there is no elevator

Excellent location 3min walking distance from Rossio station, they clean every day and after 11pm it is quiet.

Stayed in October 2023

kitchen locked, Kettle very dirty, shower can’t switch off probably and difficulty to switch on

location ,

Stayed in September 2023

Small room. No elevator.

Great location next to Rossio square. Clean room.

Stayed in October 2023

There was nothing I didn’t like.

Easy access to waterfront, restaurants, taxis, shops. Everything right there.

Stayed in October 2023

Considering my needs, I guess the place did the job. I will assume the two errors on the price of stay are genuine errors and not scam attempts (I paid in cash), so all in all, it was okay. Also, on google maps, they say it's a 3-stars hotel. It's really not.

Location is the main strength of the place, because it's really central. Room is small which was enough for my needs, but it could become detrimental the longer you plan to stay there. Bathroom was shared with another room, but it was ok. The shower lacked water pressure but apart from that, the bathroom was okay. Wifi was good. No elevator. Staff was very polite but they made 2 mistakes when I initially arrived, they first told me my room was 222euros (instead of 122) and then 124.

Stayed in September 2023

Great location. Lovely and helpful staff. Comfy and quiet room. I would recommend this place to stay specially if you have a small budget.

Stayed in September 2023

Lots of noise all night long. The room smells like a dog lives there, the bathroom is moldy, with live wires in sight. The water taps drop off, there are no towels, no soap. The room can’t be locked from the inside. The closet has no doors, the window shade is a piece of cloth, a wire and some clothes pegs.

Stayed in September 2023

Lacks airconditioner

Very clwan and very good location

Stayed in September 2023

Beds are very uncomfortable, no AC, endless stairs to our room

Location is great

Stayed in September 2023

To many stairs

Location

Stayed in August 2023

Third floor without elevator, people in other rooms noisy at night

Central location

Stayed in August 2023

No lift

Location

Stayed in July 2023

The room lacked an air conditioner, and it was very hot, it was on the 5th floor with no elevator so we had to go up and down the stairs. Couldn't open the balcony door as it leads to a common area where everyone passes to go to the floor.

The location was perfect, very central, with all the nearby attractions within walking distance and nearby metro and bus stations. Clean bathroom within the room, and a very clean room. Good wifi service.

Stayed in June 2023

The place has no lifts, so this was an issue when we were carrying 2 X 20kg luggages up and down 3 levels. The staff was nice and offered to carry it up to our rooms for us though we did feel bad about it. On the day we left, we carried it down ourselves but it was tough. It also meant we had to walk up and down everyday after a long day out. The room was a bit stuffy and they only had a fan, luckily the weather wasn't too hot yet. The beds were pretty uncomfortable as there was a clear dip in the bed and I had some back pain after a night's stay and we were there for 4 nights.

The location was very convenient and only a short walk to 2 major train stations and next to a busy shopping district. The room has access to a balcony area where you can hang any (handwashed) clothes.

Stayed in May 2023

Shower temperature doesn’t work and keeps dropping and rising. Staff doesn’t know a lot of English or Portuguese so Communication upon arrival was poor

Location is very central, perfect. Comfy and clean

Stayed in June 2023

Could’ve been clearer with which photos correspond to which rooms when booking

Great location, nice and clean

Stayed in June 2023

The internet wasn't too great.

Amazing location

Stayed in May 2023

Could have had a double bed 😊

Excellent location, although room was small, it was good value for money

Stayed in May 2023

I have to climb 4 flight of stairs that were really steep to get to my room.

It was right in the middle of tourist attractions. Easy to find and close to public transport.

Stayed in November 2022