Having more healthy snack options by the pool wouldn't hurt It would be nice to have a bar in the kids' pool as well

Staff is 5 stars Really good food Everything is clean and organized Kids pool is pretty safe Nice beaches nearby

Stayed in May 2023

Quite a way from albufera old town so you need to get an uber back and fore which costs roughly between £7-£8 per way., There is a free shuttle throughout the day from resort but it stops at 6pm.

Great clean resort, amazing villas, lovely helpful staff. Kids clubs activities throughout the day would recommend

Stayed in April 2023

Food was very good in all inclusive- lots of options. Lovely family vibe and great entertainment for kids.

Stayed in April 2023

Have no faults whatsoever.

Everything is was like a small town with all the houses in the resort it was immaculate and plenty of staff. Variety of pools and entertainment something different every day.

Stayed in April 2023

Everything was excellent

Kids club.

Stayed in April 2023

Pools were extremely cold and need to be heated Members of staff are rude an unpleasant Food is good but very repetitive

Love the resort the children's club an entertainment team are superb

Stayed in April 2023

If anything room could do with a slight upgrade

Great place good size apartment. Staff can't do enough pools are great for both Small kids and adults.

Stayed in April 2023

Pool, bar, staff, quality of rooms Very impressed

Stayed in April 2023

nothing

everything is very clean and nice .good service .

Stayed in April 2023

Our only complaints would be the fold down sofa beds being too small and uncomfortable, and the All-inclusive we upgraded to being just a little expensive. Also no half board or bed and breakfast option.

Rooms and service are great. Pools and accessibility great for the kids. Everything appeared new, well kept and clean.

Stayed in April 2023

Having to go home!

4th time back here with my family- 9,7,4 yr old. Came back with granny, nieces and nephews also this time- 11,12,13 yr old. It really shows that this has so much for all ages. The kids club is brilliant for the younger kids. The older kids love the soccer and sports aspect. A little shout to Carlos the Magician who was great also! A lovely little extra surprise! We always go all inclusive and there is so much choice at every meal (including vegetarian and some gluten free and lactose free options) Staff are just second to none and the entertainment team are such busy bees!

Stayed in April 2023

N/a . Loved everything about it.

The staff and facilities are fantastic! Could not recommend this hotel enough we will definitely be back!

Stayed in April 2023

The facilities are outstanding at this property, only bettered by the staff at the resort. There are pool option that are family friendly and adults only; the kids club, entertainment and food were as expected but the staff really made this a great experience.

Stayed in April 2023

not that great activities for the kids as part of the kids program

lots to do for the children. great pools.

Stayed in April 2023

this is such a small criticism but the sheets on the beds were not big enough so they kept coming loose in the night.

we loved the kids facilities and the stylish decoration of the main areas / restaurant. the staff were so friendly and excellent with any requests or advice.

Stayed in April 2023

Nothing! We loved it all!

Absolutely amazing hotel! The staff are so helpful and the 4 bedroom private villa exceeded all of our expectations. Big thank you to the staff working on 4.11.22 who helped us with our baggage to the villa! Thank you we really appreciate it and so excited to book our next stay next year

Stayed in November 2022

Fantastic hotel. Rooms are big and clean and have everything you need. Food is excellent, pools, tennis courts and spa all very good. Staff very friendly and helpful. Highly recommend.

Stayed in November 2022

I loved it! 😍 must remind ourselves to get ant powder from the supermarket next time though! The ants get everywhere but then beautiful gardens attract bugs to keep them I shape so I wouldn't say I didn't like it but I'm not a fan of sharing my morning coffee with ants lol!

I think this was my 12th return. The staff are sooo helpful, they take time to explain and point all of the important bits out and give leaflets etc to show anything they might have not mentioned. They almost insisted on taking our luggage to our villa although we were happy to carry it and walk because we know the village well and love walking through the paths and gardens. They're always immaculately clean with more than you could need or want for your stay.

Stayed in November 2022

Our apartment was mouldy in places which is a huge no for us. Portugal is a very humid place so I’m sure this is an environmental struggle however we found ourselves uncomfortable especially in the bathrooms which of course were the worst due to the high levels of moisture. The beds are literally like bricks. None of us had a decent nights sleep. Exhaustion was the only reason we slept at all. The ants were out of control. they seemed to go for our shoes when we took them off in the entryway so I found myself rising the bottoms just so there weren’t swarms of them in the halls and we didn’t put anything on the floors. We places all our things on tables and chairs etc just to keep the ants from getting into them. This is no reflection of the hotel obviously but just something to be mindful of. Lastly the cleaners: They came everyday but very late in the day which was a problem as we obviously would prefer to be out when they got there so we weren’t in the way. They came daily but they made up the room, did not clean it. One of us had gone for a massage and took a bath later on. Th oil from the massage created a ring around the tub. The ring remained even after the cleaners came. We also had a situation where my daughter bled on her bed linen. We told reception early in the morning to ensure the cleaners changed the linen as we noticed they had just been making up the bed, not changing the linen. The stain was still there when we returned that night. We spoke to reception again who sent a cleaner right away and she changed the linen so again, customer service is 5 star.

The staff are exceptional. Literally everyone provides the highest level of customer service from reception to the bar tenders to the pool assistants. Nothing is too much to ask and we found them to be genuinely lovely people. The location is great, not too far away from anything and the resort provides a shuttle service to and from the old town which is literally 5 minutes away or the shopping centre in Guia which is 15 minutes away. There were plenty of places to eat and things to do although most involve water which we weren’t that interested in as it was late in the season. The food was as you would expect for an all inclusive. Same things daily for the most part but it was always hot and fresh and we didn’t mind it as we ate out a lot. Temptations, the on site restaurant was SUPERB! We have a fussy eater in our family and even she cleaned her plate. The atmosphere was amazing and we really enjoyed ourselves. That was definitely a high light for us - dining there. The outside of the property is well cared for as are the common areas.

Stayed in October 2022

Little outside Albufeira town

Villa's which were huge and comfortable. Kids facilities

Stayed in October 2022

The baby pool could be open earlier -11am is quite late for kids and the loud music at the main pool bar could be turned off earlier. Pool was quite cold but understand that's probably time of year.

Food was consistently good, and definitely worth it on the AI. Not an enormous variation but more than enough to keep a group of 10 people happy for a week. Would be great if they had speciality themed nights to go along with it or more access to the restaurant in quieter periods. We had a clerical error with our booking of the restaurant as it was closed for half the week and had to go unexpectedly when it didnt suit us but the staff were very apologetic and the food was suberb. Staff were so friendly all the time, they were very accomododating to my Dad who needed some mobility support. The facilities were fab as were the four bed villa we stayed in. Made use of the spa and Thelma was amazing. All in all a great resort and holiday. Thank you Eden!

Stayed in October 2022

nothing

facilities were fantastic, entertainment at night, choice of pools, kids pool was great, shuttle bus to the old town was very useful

Stayed in September 2022

Lovely resort with everything you needed. I had thought it might be a bit for far out of town but it's actually just perfect. Shuttle bus up and down to old town which is perfect. Will definitely stay again

Stayed in September 2022

Very little if nothing to say bad about the place, everything went well.

Beautiful, friendly to both adults and children, exceptionally clean.

Stayed in September 2022

Great selection

Stayed in August 2022