195 Avenida dos Aliados, União de Freguesias do Centro, 4000-067 Porto, Portugal
#63 of 225 hotels in Porto
Guests' ChoiceBased on 1388 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 29 November 2023
Leila
LebanonGreat location, staff very friendly and helpful
Stayed in November 2023
Reviewed: 24 November 2023
Dusko
SerbiaThis may not be a shortcoming, but a reality - the hotel pool is small, but it looked bigger in the pictures.
Porto is a beautiful city. The hotel has an excellent and central location. All sights are not far from the hotel. Very good breakfast. The staff is pleasant, communicative and professional. We liked Ribeira. In general, food and drinks are cheap in Porto (pork ribs and fish fillet with side dishes and drinks for around 20-25 euros). A taxi ride around the city is 5-6 euros. Taxi transport to the airport 20E.
Stayed in November 2023
Reviewed: 24 November 2023
Peter
United KingdomMaybe some entertainment in the evenings would help
Brilliant location. The staff were fantastic and nothing was a problem. The bed was very comfortable. Would highly recommend
Stayed in November 2023
Reviewed: 22 November 2023
Fabio
United KingdomNothing to point out.
The staff was incredibly polite and efficient. Hassle free check in and check out. The room was spotless and comfortable. All the amenities are modern and well looked after. Location is perfect.
Stayed in November 2023
Reviewed: 20 November 2023
Sultan
Saudi ArabiaNothing
Location, room, staff ,and view To be honest every thing was perfect
Stayed in November 2023
Reviewed: 16 November 2023
Alla
United StatesNothing. I liked everything.
Excellent location, right in the center of things yet quiet. The breakfast was excellent. The bed was very comfortable. The room was clean.
Stayed in November 2023
Reviewed: 15 November 2023
Alfredo
MexicoThe kindness of the staff, the small details that makes your stay more confortable.
Stayed in November 2023
Reviewed: 14 November 2023
Rebecca
AustraliaNothing, it was excellent
Everything was incredible, could not fault our stay! The spa was amazing, the staff were outstanding and the location couldn't be better. 10/10.
Stayed in November 2023
Reviewed: 12 November 2023
Gunther
AustriaOny minor things: The windows could not be opened, the lifts were a bit slow and the light in the bathroom was rather dim.
In spite of the very central location (the entrance is directly next to a metro station), the rooms was very quiet. The staff was very friendly.
Stayed in November 2023
Reviewed: 10 November 2023
Ilhwan
South KoreaHouse keeping staff was not fully professional as a five star hotel.
Location was excellent! Easy access to historical places as well as shopping district. Breakfast buffet is nice with plenty of options.
Stayed in October 2023
Reviewed: 9 November 2023
Gary
United KingdomReception area lifeless
Good location Staff lovely
Stayed in November 2023
Reviewed: 4 November 2023
Arcely
IrelandEverything about this hotel is EXCELLENT!!!
Stayed in November 2023
Reviewed: 4 November 2023
Ciaran
United KingdomThe food was poor, extremely overpriced. The breakfast was ridiculously overpriced. Cold eggs, cold pancakes, warm Yoghurt. Hot tub was freezing cold.
Cleanliness and location
Stayed in November 2023
Reviewed: 30 October 2023
Huong
SpainNice hotel in the center of Porto
Stayed in September 2023
Reviewed: 29 October 2023
Patricia
United StatesNext time just let customers know you can temporarily park in front of hotel to check in the proceed to the parking garage. There are 2 hotels with almost the same name so need to let customers know which one…..huge difference!
Everything
Stayed in October 2023
Reviewed: 25 October 2023
Cindee
United StatesThe air conditioning in the room could not be adjusted. It was hot at night.
Size of room and bathroom. Location and view. Accessibility to Porto attractions.
Stayed in October 2023
Reviewed: 24 October 2023
Yang
ChinaTwin beds are a little narrow
The location is very convenient and the facilities are good
Stayed in October 2023
Reviewed: 24 October 2023
Anne
United KingdomNeeded a mirror in the room, near a point as the only mirror was in the bathroom area therefore hair drying was very difficult.
Well appointed room Excellent shower Comfortable and warm Really good choice at breakfast Close to the city centre and many of the sites of interest
Stayed in October 2023
Reviewed: 18 October 2023
Asha
United KingdomStaff were so friendly!
Stayed in October 2023
Reviewed: 16 October 2023
Salomon
MexicoThere was no elevator almost during our entire stay. My son got stuck in the elevator for an hour. Very slow the technician . Breakfast could be improved.
Location, rooms, bathroom , cleanliness .
Stayed in October 2023
Reviewed: 13 October 2023
Colin
United KingdomProbably my own fault, but when I upgraded to a room with a balcony, I expected to be able to sit out on it. But it was only a few inches deep.
The location was excellent. The breakfast and evening meal (which we had one night) was also excellent.
Stayed in October 2023
Reviewed: 13 October 2023
Leif
NorwayWe were especially happy to be able to have our rooms extended to the afternoon of the check-out date.
Stayed in October 2023
Reviewed: 9 October 2023
Dean
New ZealandFront desk staff were excellent and breakfast was great. Comfortable room with views over the square.
Stayed in October 2023
Reviewed: 7 October 2023
Margaret
United KingdomAs the room was not booked out the day we left,the hotel let us stay in our room until 6.30pm.
Stayed in October 2023
Reviewed: 7 October 2023
Lilet
PhilippinesA bit of an uphill walk coming from downtown
Location - historical area, very close to attractions, Room - very spacious! complete amenities, always kept clean with free water refills, Bed - super comfy! Gym - small but good enough
Stayed in September 2023
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