Would really like tea/coffee facilities in my room

Great little hotel with incredibly friendly and helpful staff. Great modern decor . Incredibly clean rooms and lovely big beds. Great showers and powerful hairdryers

Stayed in October 2023

Would have benefited from tea/coffee facilities in the room

It was clean and comfortable, the staff were superb and the breakfast excellent

Stayed in October 2023

Very good hotel, clean and nice room.

Stayed in October 2023

No tea / coffee making facility in room. Noise and bright lights from outside

Modern, clean. Good underground secure parking. Good access to centre (20mins).

Stayed in October 2023

Location of hotel involved quite a walk to the historic town and waterfront.

Very clean & comfortable. Good air conditioning. Great shower. Comfortable, large bed. Professional, pleasant and helpful staff. Excellent breakfast … great choice.

Stayed in October 2023

This is very minor though - Nice balcony but unfortunately not a great view

Very very lovely staff...and loved the vibe of the bathrooms 😁

Stayed in September 2023

Everything looked very clean. The whole hotel had a very nice smell. The staff was amazing and very polite. A very good experience

Stayed in October 2023

Rooms were not spacious, which can be seen throughout the entire hotel. We were with a baby, which definitely was cramping up the space in the room. Balcony is also not a valid balcony, as you cannot sit outside there.

Very clean hotel, with a perfect location.

Stayed in September 2023

It was perfect

Very very clean. AMAZING AC (air condition). I loved the location - 15 min walk from the center and so quite. Restaurants near by. The staff was super nice. Rooftop is a great bonus. I will come back!

Stayed in August 2023

Mattress was too hard

Location is great, walking distance from city center. Breakfast was very good

Stayed in September 2023

Could do with a few more clothes hangers.

Staff were very friendly and helpful, rooms were clean and breakfast had a really wide range of food

Stayed in September 2023

Everything was exceptional!

This hotel deserves even more than 5 stars! My parents stayed in this amazing hotel during their visit to Oporto! The hotel is outstanding in every aspect! The staff members were super friendly, attentive and kind with my parents, and I am very sure with every guest as well. The hotel is modern and beautiful, and the room was wonderful: pretty, clean, spacious, and super comfortable bed! Finally, the hotel is very well located in a quite area, at only 10 minutes away by foot from the touristic area. We would definitely book again in this hotel for future visits! Highly recommended!

Stayed in September 2023

Some alternative milk options would have been great as I’m lactose intolerant. Almond, soy or oat milk for example but not a major issue, I enjoyed black coffee.

Breakfast was great. An extensive selection of cold meats, cheeses, hot cooked items, breads, cereals snd pastries. Something for everyone. I loved the showcase cabinet of local produce.

Stayed in September 2023

Clean rooms, at heart of city and most importantly extremely kind staff. Whatever we asked for, they went extra mile to make our stay better.

Stayed in September 2023

The outdoor terrace at the top lacks a real bar or jacuzzi Dining area could be tidier and cleaned more regularly Thin walls leading to noise disturbance from neighboring rooms

Superbly built hotel with modern decor Recent refurbishment to perfection Incredibly friendly, helpful, and welcoming staff Spacious and well-designed rooms Excellent amenities in the room Generously sized shower Impeccable daily cleaning service Convenient location near Crystal Palace Park, Cedofeita Road, and the river Francisco's warm and insightful welcome Overall top-notch stay experience Shower and bathroom are spotless and nearly new

Stayed in August 2023

Room was ready a little late and room cleaning seemed a bit erratic i.e. room wasn't serviced one day and tried to be cleaned around 4pm on another.

Good size room, comfy bed, nice bathroom, good location.

Stayed in September 2023

Absolutely nothing

I would like to say the staff were amazing at the hotel. It was absolutely spotless and the power shower was just as it should be, a power shower. The bathrooms were very modern and had plenty of room in them. Every day our rooms were cleaned and sheets changed regularly. We were met by the Manager Francisco, who was so obliging, friendly and so courteous and nothing was an issue. We wanted more hangers, which he provided, we asked for a room together as there were 4 of us, which he obliged. Our package included breakfast which was fab and fresh and anything we asked wasn’t a problem. The girls serving breakfast and our cocktails at night, were so polite and friendly. We had a great time and would highly recommend staying here. All the staff treated us like friends and nothing was a problem. We were really sad to leave and will definitely return without doubt.

Stayed in September 2023

Cleanliness

Stayed in September 2023

I had to stay here one night while my apartment was being painted. It was I. A perfect location for me and was very clean and comfortable.

Stayed in September 2023

Rooftop terrace was a bit disappointing. No lighting at night and didn’t feel ‘open’.

The staff were very friendly and helpful. Very nice breakfast, fresh and great choices.

Stayed in September 2023

There was nothing that we didn’t like

Hygiene and cleanliness and staff was really friendly

Stayed in August 2023

The gym was okay.

It’s clean and the stuff is professional. It’s a real 4 star hotel.

Stayed in August 2023

very clean and secured and quite place.

Stayed in August 2023

Nothing!

Staff were amazing! So attentive and happy to help

Stayed in July 2023

Room was a bit too dark.

Great and clean hotel. There’s a good smell everywhere, big bathroom. We had a balcony in the room, there’s also a terrace upstairs. We really liked breakfast, was a big buffet with fine varieties of dishes and snacks. Location is like 10 min walk to a busy area. Taxi is pretty affordable as well.

Stayed in July 2023