Avenida Defensores de Chaves 5-9, Arroios, 1000-091 Lisbon, Portugal
#108 of 391 hotels in Lisbon
Guests' ChoiceBased on 1103 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
8.8
Staff
9.3
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Mohammad
United KingdomWe like all
Everything was excellent
Stayed in May 2024
Reviewed: 7 May 2024
Bicolli
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 6 May 2024
Dna
United Stateswindow view
clean / modern
Stayed in May 2024
Reviewed: 2 May 2024
Ivaylo
BulgariaThe wardrobe doors were not working correctly
Awesome location, staff was very helpful and professional.
Stayed in May 2024
Reviewed: 2 May 2024
Livas
GreeceRoom adjacent to the street a little bit noisy throughout the night. Not a deal breaker at all, but could have been a bit more soundproofed.
Close to metro station, not far from the city centre
Stayed in May 2024
Reviewed: 29 April 2024
Julia
SwitzerlandIt would have been nice to have a boiler or coffee machine in the room.
The room was very cosy and the location is great! The members of the staff are all super, super nice and accommodating! Thanks a lot!
Stayed in April 2024
Reviewed: 28 April 2024
Ivaylo
BulgariaThe shower head was too heavy so the wall mount was not able to hold it properly - just sharing my experience, as I believe that this is something that could easily be fixed.
Great location, very clean and specious room. The bed was very comfortable. Very good breakfast for that price range!
Stayed in April 2024
Reviewed: 27 April 2024
Carolina
United KingdomNothing
Most comfortabel hotel bed I ever stayed in. Clean. Good location. Had a good hair blowdryer (not those small ones), which saved me from bringing mine.
Stayed in March 2024
Reviewed: 25 April 2024
Mario
CanadaA bit pricey
Beautiful hotel. Breakfast was great. Location near Metro handy.
Stayed in April 2024
Reviewed: 20 April 2024
Karen
United KingdomBar wasn't opened the whole time off our visit. No lights on the balcony. The shower floor was very slippery and a bit dangerous.
The reception staff were very pleasant and helpful. The rooms were very clean and tidy with everything you need in a hotel room .
Stayed in April 2024
Reviewed: 17 April 2024
Debbie
United StatesNothing.
Clean room. Location. Friendly staff. Grocery store across the street was a bonus
Stayed in April 2024
Reviewed: 17 April 2024
Esperanca
United Kingdomnothing
great location, close to the shops
Stayed in March 2024
Reviewed: 11 April 2024
Cynthia
United StatesDrainage issue with the showers.
Very clean and in a safe area. Comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Michal
Czech RepublicLocation isn't so remote. There are couple of subway options nearby. Also the connection from the airport is very convenient. Very friendly staff, nice breakfast and cozy rooms and bathrooms.
Stayed in April 2024
Reviewed: 9 April 2024
Radu
LuxembourgFire station across the street. Might be a bit loud sometimes due to that.
Good breakfast, friendly staff, big room and clean.
Stayed in April 2024
Reviewed: 9 April 2024
Milosescu
GermanyThe rooms are very clean and comfortable. The location is in a great neighborhood, far away from noise and lots of tourists but still a lot of things to do. Near to metro station and buses. There are also a lot of places to have breakfast and dinner.
Stayed in April 2024
Reviewed: 8 April 2024
Ceren
Netherlandscleanliness, breakfast, ultimate comfort
Stayed in March 2024
Reviewed: 7 April 2024
Irene
KenyaThe breakfast needs more and better options. The room has no hot water kettle or a fridge. The channels on the tv in English are minimal...almost nothing.
I loved that there was a supermarket just across the road. The bed was comfy and the room was clean. There is a mall nearby and lots of restaurants around. The room is well decorated, clean and feels cozy and the staff were respectful and helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Ann
PhilippinesCONS Shower glass - half and spills outside Telephone shower - can’t quite figure out how to change how the water comes out No ref for groceries Small table
PROS Grocery across Clean Nice quiet neighorhood Not gritty as other neighborhoods metro - 5 minute walk Bus stops - bus stops to lisboa must see attractions Helpful and nice receptionists - the room that was initially offered was on the lower floor, inner side. I opted for the room with a balcony, though i didn’t get to enjoy it so much because of the rain Big toilet Easily reachable via metro from the airport. Saldanha stop. Though it is cheap and worth the money to bolt (app) rather than lug around luggages and figuring out where the elevators are.
Stayed in March 2024
Reviewed: 5 April 2024
Željka
CroatiaView from the room, no fridge in the room, limited variety of tv channels
Spacious room, comfortable bed, great breakfast, cleanliness, polite staff
Stayed in April 2024
Reviewed: 1 April 2024
Tsz
Hong KongNope
Clean and tidy
Stayed in March 2024
Reviewed: 30 March 2024
Maria
CyprusPillows were very uncomfortable - very thin and soft in contrast with the hardness of the bed
Room was clean and spacious as well as bed. Breakfast was nice. Area was safe, close to a metro station and center easily accesible.
Stayed in March 2024
Reviewed: 25 March 2024
Bobby
United Stateshappy with the breakfast, and location to metro train. Front desk was very kind
Stayed in March 2024
Reviewed: 23 March 2024
Vladimir
SerbiaThe only thing we could use was some shelf in the bathroom or a bit more storage in the room, but we have managed without it anyway and it was not a big issue at all. Also, if you use room service just an advice - check if you got what you ordered while the delivery guy is still there. There where plenty more examples of positive things in this Hotel, and these two "negative" are the only things I could think of if I had to find at least some things I did not like.
Things you see online tend to be different when you come in person, but this was not the case with Exe Saldanha. Everything you see online is the same you will see when you check in. The hotel is very clean and the staff is polite and helpful. The location is probably the best possible especially if you are coming from the airport. The red metro line takes you all the way to the hotel and the remaining 3 lines intersect also there - so every part of Lisbon is a few minutes away.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content