Rua Alexandre Herculano 311, União de Freguesias do Centro, 4000-053 Porto, Portugal
#5 of 224 hotels in Porto
Guests' ChoiceBased on 663 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 31 March 2024
Andriani
CyprusThe staff was very polite, pleasant and always willing to help. Room cleanliness and atmosphere was ten out of ten. Good location at a walking distance to all main sights and city center.
Stayed in March 2024
Reviewed: 30 March 2024
Ileana
United StatesBeautiful new hotel
Stayed in March 2024
Reviewed: 30 March 2024
Hannes
AustriaFantastic all over. Rooms comfortable and perfectly equipped. Spa Area small but very beautiful and the pool in and outdoor on a good temperature of 31degrees Celsius. Breakfast more than perfect and over all of that a phantastic service with a super friendly and highly empathetic personal
Stayed in March 2024
Reviewed: 29 March 2024
Andrew
United KingdomNothing
Beautiful hotel, super friendly and attentive staff, great location, lovely breakfast. Highly recommended.
Stayed in March 2024
Reviewed: 28 March 2024
Laura
United KingdomWaiting 15 mins for a table for breakfast ( we had a flight to catch and a taxi booked).
Beautiful
Stayed in March 2024
Reviewed: 28 March 2024
Ann
SwitzerlandWiFi could have been better. But overall our stay was great.
Great hotel and friendly staff. Breakfast was really good.
Stayed in March 2024
Reviewed: 28 March 2024
Salim
United Arab EmiratesThe staff were very friendly and caring. Helped us maketh3most of our stay.
Stayed in March 2024
Reviewed: 28 March 2024
Colm
IrelandCould not find any fault with anything
The staff were very friendly and helpful. The facilities and rooms were of exceptional quality. The breakfast was also exceptional.
Stayed in March 2024
Reviewed: 24 March 2024
Kelli
United StatesStayed over New Years - was not allowed access to the bar that evening unless purchasing their private dinner. For the price of the hotel, wish basic bar service had still been available.
Beautiful newly renovated hotel. Friendly attentive staff. Clean & comfortable room. Delicious breakfast. Easy walking distance to everything in town.
Stayed in January 2024
Reviewed: 23 March 2024
Susan
United KingdomNothing
Beautiful building and interiors and lovely garden.
Stayed in March 2024
Reviewed: 23 March 2024
Denise
United KingdomBeautiful, tasteful , calm interior. Great breakfast. Short walk to centre.
Stayed in March 2024
Reviewed: 22 March 2024
Lisa
United KingdomI can't think of anything that could have been improved.
Hotel was better than we hoped. Staff were so helpful and friendly, and our room was ready when we arrived which was earlier than the check in times. Breakfast had so much choice and was excellent. The spa had beautiful areas to relax/swim in. There was seating in the garden which we used for a drink in the sun. The room was spacious and had everything we needed and more. Bed was comfy, the tv was hidden in a mirror, even the hairdryer was one of the most powerful I've used in a hotel. I have already told friends who are going to book here when they go to Porto.
Stayed in March 2024
Reviewed: 21 March 2024
Katie
United KingdomNothing
Beautiful hotel, lovely staff and fantastic food in the restaurant. Chef Mario very talented and attentive
Stayed in March 2024
Reviewed: 21 March 2024
Jose
IrelandLuxurious accommodation
Stayed in December 2023
Reviewed: 20 March 2024
Mauricio
United StatesPerfect localization, beautiful building and great service
Stayed in March 2024
Reviewed: 20 March 2024
Leisa
United KingdomOnly criticism is the hot food at breakfast was cold ( scrambled egg, bacon sausage mushrooms beans, pancakes waffles) it's in silver lidded server's but all cold with no heat source to it. Ended up having continental every day, a little unorganised when busy, left to your own devices, no one explains about hot drinks etc.
Beautiful decor, staff were exceptional, really lovely feel to the whe place. Room was first class, very clean, evening meal was amazing, extra touches of chef introducing himself, service impeccable nothing was to much.
Stayed in March 2024
Reviewed: 20 March 2024
Ana
United KingdomMore vegan options for breakfast would have been nice
Excellent breakfast, amazing eye for detail for everything. Staff was super nice and attentive.
Stayed in March 2024
Reviewed: 20 March 2024
Rebecca
United KingdomEverything was perfect
Couldn't recommend this place enough, such great value for money. Especially enjoyed the pool area.
Stayed in March 2024
Reviewed: 18 March 2024
Orlaith
IrelandNothing not too like. 10 out of 10
Absolutely superb hotel. Incredible customer service. Fab restaurant. Gorgeous pool. Super comfortable beds. The wow factor. 👏🏻👏🏻👏🏻
Stayed in March 2024
Reviewed: 17 March 2024
Sushila
United KingdomStaff could be more attentive at breakfast time, I was struggling to get a refill coffee
Lovely boutique hotel, staff amazing, super helpful, lovely room, Bvlgari products. Location spot on, breakfast plentiful. Water provided in room.
Stayed in March 2024
Reviewed: 15 March 2024
Stephen
United KingdomThere was nothing we did not like.
The best hotel we have stayed in EVER. Beautiful public areas and lovely room and bathroom. The spa and pool were immaculate and perfect. The staff were very friendly and always helpful.
Stayed in March 2024
Reviewed: 15 March 2024
Eric
AustraliaNothing.
Our stay was fantastic. The staff incredibly helpful and friendly. The beds very comfy with quality bedding. The breakfast was yummy. We will definitely be back. Location was great and we found it quiet at night.
Stayed in February 2024
Reviewed: 13 March 2024
Van
NetherlandsPerfect location, close by all shops and cafes and restaurants. The staff is amazing, very friendly and welcoming. The sightseeing bus stops right in front of the hotel. Would definitely recommend the hotel.
Stayed in March 2024
Reviewed: 11 March 2024
Nick
United KingdomNothing - everything was great.
Lovely staff, always welcoming and accommodating - from reception desk, to concierge, bar and restaurant staff. Always happy to provide great advice on restaurants. A fantastic new hotel, very comfortable rooms, great breakfast.
Stayed in March 2024
Reviewed: 11 March 2024
Manish
United StatesThey control the air conditioner from the front desk! They make the thermostat dysfunctional
Nice
Stayed in March 2024
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