The only major mistake I feel the hotel made was something they did upon check in. We arrived around 7 am and I was not expecting our rooms to be ready. When I asked about the availability, I was told they would be done early afternoon. That was still before the time they needed to be done. Since we had been flying overnight, I asked if it was possible if we could have some breakfast. I had a breakfast plan but it did not begin until the day after. The woman at the desk said that would not be possible since my breakfast plan started tomorrow. She was 100% correct with that statement. I do believe that a better answer would have been we can offer you a coffee and pastry. This would cost the hotel nothing in comparison to the price paid the room. It just made me wonder what the rest of the service would be like. The service and accommodations were excellent and in fairness they presented us with a complimentary bottle of sparkling wine. This is just a recommendation since a little statement can start a vacation off on the wrong floor.

The Hotel was located centrally in Lisbon. At the beginning of Avenida Liberdade. It was close to the Train station and all major sights. The rooms were a good size very comfortable with good beds, and great showers. I wish I had brought my bathing suit since they had an indoor pool. I think a quick dip in the pool at the beginning of the day would have been great. The breakfast was good and our rooms were cleaned promptly. There is everything you would need and expect for this level of hotel. If something was missing it was just that some hotels have that little extra personal touch that makes you feel special. Greeting you by name is something I always like about staying in a smaller hotel.

Stayed in May 2024

Great location for exploring. Lovely sizeable room, with complementary decanter of port in room. Coffee making facilities by request. Molten Brown toiletries in bathroom. Excellent selection at breakfast. Nice touch with cakes and port in the lobby for guests each afternoon. Good customer service demonstrated by reception staff who are very happy to advise best transport arrangements between different touristic attractions.

Stayed in May 2024

The view from our room was awful. It overlooked the bins at the back of the hotel and the back of nearby offices. Net curtains or voiles would have been better than the view we had. Also, be aware that the pool is not heated!

Breakfast was very good although the choice of fruit and pastries was less at the weekend. The staff were very friendly and always greeted you with a smile. The hotel was quiet and in a very good location.

Stayed in May 2024

Nothing.

The breakfast was absolutely lovely. We also loved the free port, cakes, and tea and coffee during the day. The location was excellent, very near the metro. The staff were very friendly and helpful.

Stayed in May 2024

Nothing at all !

Everything!!

Stayed in May 2024

Breakfast and noisy from ventilation

Location the best

Stayed in May 2024

The woman at the reception was so helpful and friendly as were the folks who helped with luggage. I did not find the people manning the breakfast area to be as ameniable.

The breakfast was great but, most important, the coffee and milk were great and hot.

Stayed in April 2024

No complaints.

Wonderful staff. Beautifully decorated.

Stayed in March 2024

Small(ish) boutique hotel, nice attentive staff and good breakfast.

Stayed in April 2024

nothing

A small-ish 40 room hotel with a personal touch. Location is right in the center. Snacks are available in the lobby and the room was beautiful and quiet

Stayed in March 2024

Liked everything

Spacious airy room, comfortable communal areas with complementary drinks and cakes at all times. Very friendly and helpful staff. Even a small indoor swimming pool and gym. On my husband’s birthday a bottle of chilled sparkling wine was placed in our room.

Stayed in April 2024

Location city center……rooms and decor lovely……great staff……excellent breakfast….

Stayed in April 2024

Nothing - breakfast was not the best we had in Portugal but satisfactory.

I booked this hotel last minute when our flight was moved up and we were really pleased with the place. Beautiful aesthetic and well designed room with especially friendly staff.

Stayed in March 2024

There really wasn't anything to niggle about. What do you want me to say? That a decanter of port in the room might have led me astray?! No. It was a great hotel and made for a great city break.

We looked at a number of hotels around Lisbon for our 3 nights away. We fancied one with a pool (even if it were only a small one), even though, as it happened, we didn't get around to using it. One key issue, as first timers to Lisbon, was location. As we walked around (and gosh, did we walk) we found ourselves passing each of the other hotels we'd looked at, and each time thought: We made the right choice. The hotel itself is lovely: Room 30 is a big room, two, tripled-glazed, windows over the main Avenue, 3 minutes walk to the Metro, 5 to Rossio, 2 to the Funicular. Breakfast is the traditional mix, but well put together with good ingredients, and there's coffee, port, and cakes available throughout the day if you want to graze. Ultimately, as a base to go and explore, we couldn't have found a better place. The staff were smiley and helpful, the room was lovely. If I could find a fault, I'd tell you to add credibility to this review, but it was spot on.

Stayed in April 2024

No complaints.

Wonderful staff and nicely appointed rooms.

Stayed in April 2024

nothing

everything

Stayed in March 2024

Nothing comes to mind....

This was our 4th or 5th stay at this ideally located hotel. Our room was large and fantastic. And as always the staff was friendly and attentive. And they went out of of their way to reward us for our repeat visit.

Stayed in March 2024

Location was great, room was beautiful, lounge and breakfast were excellent and the staff were extremely helpful. Complimentary port and snacks all day.

Stayed in March 2024

Beds very comfortable, hotel very quaint, location superb

Stayed in March 2024

Nothing

The location was excellent. The staff were very helpful and friendly.

Stayed in March 2024

There was nothing we disliked

Very friendly hotel, extremely clean and wonderful breakfast. Great location. We were only there for 2 nights but it absolutely meet are expectations. Close to a metro station as well.

Stayed in March 2024

The hotel was truly wonderful. Breakfast was good and ran until 12pm which was amazing, compared to some hotels which stop breakfast much earlier, and the all-day snack and drinks station was an incredible touch. The room was lovely with a really spacious bathroom, the space felt really clean and the lounges/library were really cosy. The pool is really small but super functional and lovely, same with the gym - the loungers felt like a small spa experience. Staff was super kind and always friendly. Honestly not a single bad thing I can say!

Stayed in March 2024

Excellent breakfast! Location ideal for the tour we booked as the meeting place was at the Hard Rock Cafe.

Stayed in March 2024

Nothing , perfect for exploring Lisbon

Gorgeous small hotel, lovely comfortable rooms, great location, excellent staff

Stayed in March 2024