Rua Alexandre Herculano, 40, Santo Antonio, 1250-011 Lisbon, Portugal
#178 of 395 hotels in Lisbon
Guests' ChoiceBased on 661 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 8 October 2023
Nicole
South AfricaNo issues.
Amazing facilities with friendly staff. No complaints.
Stayed in September 2023
Reviewed: 7 October 2023
Jisvinder
United KingdomStaff although not rude not attentive. Not once was I acknowledged by any member of staff and they were more interested in talking amongst themselves . Breakfast poor and not enough fruit . Bananas would be taken and not refilled on 4 out of 5 occasions. No organisation or care from the breakfast team
Well located and the rooms were immaculately clean every day
Stayed in October 2023
Reviewed: 6 October 2023
Patricia
SpainNot sure that breakfast has a very varied fruit option which could be improved but fresh pastries and breads were very good.
Welcoming staff for our arrival,and departure when we had to wait a while for our late train departure. Ideal location for the reason of our trip and excellent restaurant across the road.
Stayed in October 2023
Reviewed: 5 October 2023
Brown
Canadaissue with ac was dripping at night
amazing location beautiful property
Stayed in September 2023
Reviewed: 30 September 2023
Laura
United StatesDistance from the waterfront, but knew this was the case in advance. Otherwise no complaints
The staff was so kind and helpful. They allowed us to check in early and check out late, without any issues. The location was a little far from the main/tourist popular portion of the city, which we knew in advance of booking. The air conditioning was lovely. I really appreciated having the couch and a desk chair to sit at, opposed to always sitting/laying in bed. The complimentary breakfast had many options and tasted good. A nice option before walking around town all day.
Stayed in September 2023
Reviewed: 28 September 2023
Jorge
CanadaNice, clean, comfortable bed, location
Stayed in September 2023
Reviewed: 24 September 2023
Damaris
United StatesNothing
Everything was great, staff was supper helpful
Stayed in September 2023
Reviewed: 23 September 2023
David
United KingdomRoom needed more storage space, for example drawers
Breakfast, staff, view from room
Stayed in September 2023
Reviewed: 21 September 2023
Patricia
SpainBreakfast was a bit lacking with fruit options. The bread was delicious however.
Clean and comfortable and quiet which is what a city visit needs after busy days out.
Stayed in September 2023
Reviewed: 20 September 2023
Mpatrician
Dominican RepublicThe coffee.
Great location and very nice staff.
Stayed in September 2023
Reviewed: 19 September 2023
Bernadette
CanadaThe desk chair on wheels was unstable. Felt like I was going to fall.
Breakfast was really good. Lovely hotel close to airports and attractions
Stayed in September 2023
Reviewed: 19 September 2023
Juan
EcuadorThe room didn't have good light
Awesome Breakfast and very comfortable bed
Stayed in September 2023
Reviewed: 19 September 2023
Laura
United StatesBreakfast ok, not to write home about it
Stayed in July 2023
Reviewed: 18 September 2023
Nikoletta
HungaryThe room was very clean and it looked even better than on the photos. The room was quiet and the bed was comfy. The bathroom is big enough. Breakfast was almost the same everyday but with a big sortiment, so you can eat something different everyday. They cleaned everyday and staff was friendly. The hotel was a 2 minutes walk from the metro with a 10-15 minutes away from the very downtown. It was very good that they offered two types of pillows, a harder and a softer so the guest can choose whatever she/he likes to sleep on.
Stayed in September 2023
Reviewed: 13 September 2023
Kathryn
New ZealandAircon was incredibly noisy
Amazing location, lots of places to eat nearby and close to the metro. Breakfast was great. View was lovely from our room
Stayed in September 2023
Reviewed: 4 September 2023
Serafino
ItalyStaff top!
Stayed in September 2023
Reviewed: 30 August 2023
Nuno
United KingdomThe room were a bit small for a family of three and the sofa bed a bit uncomfortable
the front guy at the reception desk was very friendly and helpful when we arrived
Stayed in August 2023
Reviewed: 25 August 2023
Giuliana
BrazilNothing
Nice breakfast, good location, nothing to complaint
Stayed in August 2023
Reviewed: 25 August 2023
Ofer
IsraelIt was very good Rebeka was GREAT helping us with the rooms THANKS
Stayed in July 2023
Reviewed: 18 August 2023
Winni
AustriaBreakfast ambience
Nice Hotel, nothing special
Stayed in August 2023
Reviewed: 17 August 2023
Nasim
United StatesTransfer from airport to hotel
Everything was great
Stayed in July 2023
Reviewed: 16 August 2023
Christopher
United StatesWish there was a shop on-site
Convenient and quiet location. Friendly staff. Good breakfast. Renovated. The exterior of the building is pretty.
Stayed in August 2023
Reviewed: 12 August 2023
Prince
NetherlandsGood breakfast, but maybe little more options. We were there for 5 days and it was bit boring to have the same thing. Rest all was good
Stayed in July 2023
Reviewed: 1 August 2023
Greta
FinlandThe room was clean and comfortable, everything worked well, the staff was very friendly and helpful and the breakfast was great.
Stayed in July 2023
Reviewed: 1 August 2023
Iaroslav
IrelandAs I came for a business trip I expected several things to be better: 1) Wi-Fi - it is disconnecting every 30 minutes which is very inconvenient for having business calls online 2) Iron - there are a couple of them but both of them are not very good in ironing + you need to pick it up from the reception together with an iron boarding. One of them was very dirty and I did not notice it at the beginning so when I started to iron my white shirt for a business meeting, it immediately left black spots on it . The second one had a broken soleplate. When you pick up an iron from the reception you expect it to be ready to use. 3) not enough space in the closet for 2 people for 6 days
The overall experience is very good! Location is great and breakfast was amazing. The staff working there is very friendly. I liked this place!
Stayed in July 2023
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