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Reviews of Hotel Do Caracol 4 stars

Estrada Regional, Nº1, 9700-193 Angra do Heroísmo, Portugal

#17 of 26 hotels in Angra do Heroísmo

Guests' Choice

Review score

Based on 125 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Lovely hotel with great services
    • Leisure trip
    • Family with young children
    • Twin Junior Suite with Garden and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Great facilities, room was amazing, breakfast great too.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night

    All of above

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    It made noise from the air condition even when it was off

    Good view

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable beds, parking space, delicious breakfast.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    7.0
    Maintenance currently in progress
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Maintence currently in progress and this was not communicated through Booking app. Rooms in pictures were not available due to maintenance and no communication of this.

    Friendly staff. Breakfast was good.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Funky
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    A little variety day-to-day at breakfast would be nice.

    Staff, room, maids, desk staff, view.

    Stayed in February 2024

  • Reviewed: 13 November 2023

    9.0
    Hotel is in a great location, ocean views, swimming and good food.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night

    I don't recommend using the underground garage. The garage tunnel is very very narrow going into the garage and out of the garage. It is very difficult to maneuver the vehicle through the winding tunnel.

    Room had a balcony and overlooked the ocean. Breakfast was buffet with a large selection of food. There was a nice garden in the back that led to the ocean swimming area and there is an outdoor pool.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No Smart-TV (but at least several English movie-channels), old-fashioned furnishing (couch and everything looks and feels like the 90's), room service not good (meals came without any cover and were almost cold), kitchen just soso (not on a 4-star-level), pretty plain breakfast (no vegetables at all, no salad, no donuts, no meatballs, no fried eggs, apricots out of a can, no fresh juices,...), shower and bathtub both too small (especially for a 4-star-hotel), in summary disappointing for a 4-star-hotel - has nothing to do with 4 stars on the continent...

    Cozy room, nice ocean view from the balcony, nice and helpful staff, great spa (but that's under another management), comfortable large bed!

    Stayed in October 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Garden and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A little bit Old. Breakfast very medium.

    The wiew!!!

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very basic and every day the same basic

    Fantastic location Nice rooms Parking garage

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Great location and facilities despite need for major renovations
    • Leisure trip
    • Family with young children
    • Double Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Facilities are very dated. Hotel needs major renovations. Dilapidated pool loungers. No umbrellas. Paint peeling away everywhere. Carpets old. Pool bar not open despite posted menus and prices. Bird poop all over pool area.

    Perfect location on waterfront with Infiniti pool. Great public swimming area in Crystal clear bay right next door. Easy parking access.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Relaxing stay with a beautiful ocean view
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights

    I was missing wider selection of food for breakfast. In addition, I was missing kettle and iron in the room (I have not asked the staff if it is possible to get from the reception, but it is very likely that it is, which I have not done). It was also challenging with parking in front of the hotel (they do have parking area when you are checked in and you can use keycard from the room to access; however prior check in the space for parking is very limited in front of the entrance).

    The hotel was in good location within Angra. It had nice view to the ocean, which you could enjoy from bar area where lunch, dinner or just drinks could be served. They had spa, which was a pleasure after days spent walking, exploring caves and travelling. If you arrive early, there is possibility to drop off your luggage, which I found extremely useful.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    A little bit dated, needs a refresh.

    Location and room for families.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Comfortable and good value for money
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Pool bar was closed during our stay. The exterior facade on the seafront could do with some work (re-painting) Balcony furniture...?

    Great location, 12min walk to the centre of Angro de Herisimo, comfortable rooms, buffet a decent option for a night, but for the better quality restaurants it's best to head into the centre. Spectacular views of the bay, good terraces to have a drink in the evening (food available here also, sandwiches are good (but rest of bar menu a bit pricey for the quality). Bartender (his name escapes me) working the terrace bar very competent and friendly. Pool area is a good space, but recommend going outside and down to the dock and mix with the locals too! Good to have a 24hr front desk available to solve any queries.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    Good place to stay on terceira
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    It is not the newest hotel in town. But they are doing some renovations and improvements.

    The location of the hotel is very nice, along the waterfront, on 10 min walk of centre of angra do heroismo. Nice pool with possibility to go the open water.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 4 nights

    Loved being so close to the ocean and having an incredible view! Breakfast was great too.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel with gorgeous sea views

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Staff, very rude. Early check in was not an option even though we contacted the hotel weeks in advance. Check in was supposed to be at 3pm and we only had the room available at 4pm. This is for sure not a 4 star hotel. Also we found cockroaches in the hall to the rooms.

    the view, the breakfast

    Stayed in May 2023

  • Reviewed: 12 April 2023

    9.0
    Great Hotel to stay in Terceira
    • Leisure trip
    • Family with young children
    • Twin Room with Garden and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Everything went great, nothing bad worth mentioning.

    The rooms where awesome! Loft-style with ocean view balcony. Great friendly staff, from front desk, to housekeeping and restaurant.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    9.0
    Nice traditional hotel
    • Leisure trip
    • Couple
    • Twin Room with Garden and Sea View
    • Stayed 1 night

    Nothing

    Stuck on Terceira due to cancelled flight so found this at the last minute - great place!

    Stayed in March 2023

  • Reviewed: 13 December 2022

    8.0
    Recomendo o caracol
    • Leisure trip
    • Family with young children
    • Twin Room with Garden and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Parking entrance too small. Room windows don't close nor isolate very well (this is critical when close to the sea). AC does too much noise.

    Localizacao, staff, restaurant, indoor pool, main facilities, all very very nice. I recommend this hotel.

    Stayed in December 2022

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 4 nights

    all

    Stayed in October 2022

  • Reviewed: 16 October 2022

    7.0
    Hotel near the city
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 2 nights

    The driveway to the covered hotel garage is very narrow, as are the parking spaces. It was impossible to get a large suitcase out of the back seat.

    The hotel is located on a cliff by the Atlantic. The rooms are fine, with comfortable beds. You can walk to the city center. Wi-Fi is fast. The hotel has two great restaurants with delicious food.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    9.0
    Glad we choose Hotel Caracol for our vacation in Terceira
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 5 nights

    We liked everything

    View was outstanding Breakfast was excellent Room-very nice and clean

    Stayed in August 2022

Showing 1 – 25

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