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Reviews of Ilha Hostel & Suites

Rua Comandante Jaime de Sousa nº 9 São Sebastião, 9500-048 Ponta Delgada, Portugal

#1 of 50 hotels in Ponta Delgada

Guests' Choice

Review score

Based on 280 hostel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.9

  • Facilities

    9.7

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Great location and very friendly staff
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 7 nights
    • Submitted via mobile

    We were lucky with the weather and had almost no rain through the stay, but having a couple of more hangers in the room would be good in case if more rain or just casual use.

    The hostel is situated in the old town, which was great for us as we were travelling by bus. All of them were 5 min walk away. The staff is very friendly and ready both help you or just chat any time. The breakfast was nice, but having a few veggies with it would make it even better :).

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The rooms as well as the bathrooms were huge. The staff were very friendly. the breakfast was very good. Our family enjoyed the pingpong table at the back.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Excellent hostel, i’ll come back one day!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    The bed and linen was so comfy, clean and cosy. The curtain really makes a big difference to the experience of sharing a room. The whole hostel was very clean and the breakfast was great. All of the staff were so friendly and helpful, thank you to Patricia and the team

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Great place, friendly staff, big room, many amenities in the hotel (fridge, cooker, water filter). Hotel is quiet and cozy located in the city center five minutes walking distance from embankment. Many restaurants and cafeterias.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    It was my HOME in S. Miguel for a week! I hope to come back.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights

    NOTHING, I've stayed in a 5-star hotel once, and honestly, I would prefer this hostel.

    The staff were incredibly gentle and supportive, always dedicated to providing the best care for the guests. When I fell ill during my stay, they went above and beyond to support my wife in ensuring I was comfortable and well taken care of. The rooms were exceptionally spacious and peaceful. The breakfast offered an excellent variety, just the right amount to satisfy. Additionally, the kitchen was fully equipped, allowing us the convenience to cook and dine in. Detailed instructions regarding access codes, complimentary parking, and staff availability were provided in advance, ensuring a seamless experience. Overall, everything flowed smoothly.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    10/10 recommend this place. Was a great price and it was super modern, comfortable and staff deserves a payraise!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    The only thing was the opportunity to wash my clothes there. They have a washing machine but only to wash the towels and sheets. If you need to wash clothes you can find a laundry place called UOCH! 5 min walk from the hostel where 4.5€ 8kg clothes to wash and 2€ to dry them.

    I booked a bed in a 6 bed dormitory (only females). Ended up with only one girl next to me the whole week of my staying. Checkin is easy, they send you your personal code before your arrival so you can get into the building, your room and your locker (all these operate with code, but you get a card as well upon arrival. Also no need to bring a lockpad). The beds are well separated (one lower-bed on one side facing with an upper-bed on the other side, all having a curtain, little lamp and socket for charging your electronics). Room has AC. The bathroom shower is HUGE, you got big towel/small towel/stepping out from the shower towel and they get changed every 3 days. The room also have a sofa, a reading lamp and on the balcony a clothes rack (was super useful when I needed to dry my freshly washed clothes) with a chair. Staff was always super kind and helpful! Breakfast was great (although no veggies, they put out fruits daily ). There is a SPAR 2 min walk from the hostel and a pharmacy is really close too.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Perection!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    :) Everything was terrific.

    Ilha Hostel and Suites was modern, perfectly located, CLEAN, quiet, centrally located but on a quiet street, secure and all-around excellent. Photos are accurate but, in reality, the space is even better than we imagined. Our room was available early which allowed us a quick nap to energize from an overnight flight. The other guests were friendly and shared information readily. The managers went way above and beyond to make our stay perfect in every way. They lent us appropriate towels for the thermal pools, shared tips on parking that were right on the mark, and, engaged with us in meaningful conversations. They sensed that we were looking to find out more about their life on the island and they responded in kind. We feel like we started a friendship that might continue, especially if we able to return to Ponta Delgada. Great choice which we highly recommend.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    The best hostel ever
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    The best hostel ever, I do really recommend this place, the host, the room, the breakfast everything is on top

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Very clean. Good location. Comfortable bed

    Stayed in February 2024

  • Reviewed: 16 January 2024

    10
    São Miguel is a treat
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    I had an excellent stay here. Friendly staff, good location, cozy room and tasty breakfast. Definitely recommended!

    Stayed in October 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was very nice and clean. The staff is very helpfull and the location is perfect. The beds in shared rooms are also very private since their is a curtain.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Very pleasant stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    I was alone in the dorm as it was very low season sonI had the Ensuite bathroom for myself but I think it could be tricky when there’s 6 people.

    It was very clean, comfy bed and feel very private. Full of options in the breakfast and full equipped kitchen , backyard and very well maintained.

    Stayed in December 2023

  • Reviewed: 14 November 2023

    8.0
    Great value for the money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was very humid so clothes would not dry and even dry clothes got wet

    The location is great, staff very friendly, good breakfast

    Stayed in November 2023

  • Reviewed: 23 October 2023

    10
    lovely
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 1 night

    No complaints

    It was one of the best if not the best hostels I stayed at in all of Europe. Modernized galore and right by the main plaza and street I was so happy with my one night stay.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    This hostel is very well thought out. The beds in the shared bedrooms provide good intimacy. The facilities are brand new and super clean, the towels were changed daily. And the breakfast was superb.

    Stayed in September 2023

  • Reviewed: 17 October 2023

    10
    Lovely place
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing we disliked. Loved it

    Fantastic place! Great location, facilities, delicious breakfast, lovely staff, great price

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Great accomodation
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 9 nights
    • Submitted via mobile

    The hostel is located in a perfect location in city centre, it is very well maintained, it is clean and the kitchen is fully equipped. I appreciate very much the friendliness and helpfulness of the staff, especially Mrs. Patrícia. Thank you very much for making my stay very pleasant and unforgettable!

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Superb place, excellent host! We loved it!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Patricia the host was so warm and welcoming. We loved her the moment we entered the property. She gave us all the required information before hand to ensure a smooth arrival and check in. She also gave us great recommendations of the island. The room and the property overall was beyond expectations. Everything was spic and span. The rooms were super clean and comfortable, and the property was equipped with all the necessary facilities. The breakfast was also good. Overall we throughly enjoyed our stay and highly recommend to anyone visiting the island as it's close to the airport and the city center. Patricia, thanks once again for hosting us and showering us with all your love ❤️

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Perfect stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 7 nights

    Really friendly staff, clean and good location close to the centre (with a car parking close by).

    Stayed in September 2023

  • Reviewed: 5 October 2023

    10
    Perfect and we will be back again!!!
    • Leisure trip
    • Group
    • Double or Twin Room - Disability Access
    • Stayed 6 nights

    NA

    Everything was perfect. We were well informed about the check in process, the rooms were clean and it was also cleaned everyday. Breakfast was good and with enough options. They are always available to help you, suggest things to do. The location is ideal. Right in the middle of the city.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    9.0
    Modern, clean and friendly hostel
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much to say here!

    Perfect location, amazing staff and great set-up in the dorms. The breakfast was also really good. I would totally stay there again.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    great
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 1 night

    the AC inside the room was bad.

    everything is great, the location is amazing and the staff is excellent, especially Patrícia.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Perfect stay in PDL.
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 5 nights

    Nothing!

    Simply a wonderful stay. The hosts are so friendly and helpful. The breakfast is really good and offers many options. The rooms are clean and big. It is not a normal hostel but more like a hotel with shared rooms. The location is also very good. There are even several free parking spaces just a few meters away.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the mattress and pillow in the dorm was uncomfortable

    Staff, Breakfast, cleanliness

    Stayed in September 2023

Showing 1 – 25

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