Better mattress

Very nice

Stayed in May 2024

This is more than a hostel, i would absolutely recommend. Bright, clean and although it was a shared room, every guest has his privacy.

Stayed in April 2024

Sharing a room and bathroom with 6 strangers is not my thing, but I slept good.

Staff, clean, towels, bed, layout maximizing privacy, lockers, breakfast, patio, feels like new, well maintained.

Stayed in May 2024

Nothing

Very clean, friendly staff, excellent breakfast, great location! Best hostel I’ve ever stayed at!

Stayed in May 2024

Breakfest was good, room was very clean and staff is nice and helpful

Stayed in May 2024

The only downside was the shower drain on the floor. It was clogged which was very upsetting and unpleasant. Please fix it.

Everyone was very kind and welcoming. The room amenities are very good. Overall, the place is very clean, cozy, and tidy.

Stayed in May 2024

-I think the locker in the room was broken (wouldn’t lock), but I didn’t need it as security was good and area was safe

-Staff were kind and helpful, printed out bus schedules, helped book an early morning taxi, were all generally very lovely :) -Room was spacious, bathroom was large with pkenty of hot water for the shower, good amount of storage and seating -Breakfast was very nice and a convenient way to start the day!

Stayed in May 2024

We were lucky with the weather and had almost no rain through the stay, but having a couple of more hangers in the room would be good in case if more rain or just casual use.

The hostel is situated in the old town, which was great for us as we were travelling by bus. All of them were 5 min walk away. The staff is very friendly and ready both help you or just chat any time. The breakfast was nice, but having a few veggies with it would make it even better :).

Stayed in May 2024

The rooms as well as the bathrooms were huge. The staff were very friendly. the breakfast was very good. Our family enjoyed the pingpong table at the back.

Stayed in April 2024

Nothing!

The bed and linen was so comfy, clean and cosy. The curtain really makes a big difference to the experience of sharing a room. The whole hostel was very clean and the breakfast was great. All of the staff were so friendly and helpful, thank you to Patricia and the team

Stayed in April 2024

Great place, friendly staff, big room, many amenities in the hotel (fridge, cooker, water filter). Hotel is quiet and cozy located in the city center five minutes walking distance from embankment. Many restaurants and cafeterias.

Stayed in April 2024

NOTHING, I've stayed in a 5-star hotel once, and honestly, I would prefer this hostel.

The staff were incredibly gentle and supportive, always dedicated to providing the best care for the guests. When I fell ill during my stay, they went above and beyond to support my wife in ensuring I was comfortable and well taken care of. The rooms were exceptionally spacious and peaceful. The breakfast offered an excellent variety, just the right amount to satisfy. Additionally, the kitchen was fully equipped, allowing us the convenience to cook and dine in. Detailed instructions regarding access codes, complimentary parking, and staff availability were provided in advance, ensuring a seamless experience. Overall, everything flowed smoothly.

Stayed in April 2024

The only thing was the opportunity to wash my clothes there. They have a washing machine but only to wash the towels and sheets. If you need to wash clothes you can find a laundry place called UOCH! 5 min walk from the hostel where 4.5€ 8kg clothes to wash and 2€ to dry them.

I booked a bed in a 6 bed dormitory (only females). Ended up with only one girl next to me the whole week of my staying. Checkin is easy, they send you your personal code before your arrival so you can get into the building, your room and your locker (all these operate with code, but you get a card as well upon arrival. Also no need to bring a lockpad). The beds are well separated (one lower-bed on one side facing with an upper-bed on the other side, all having a curtain, little lamp and socket for charging your electronics). Room has AC. The bathroom shower is HUGE, you got big towel/small towel/stepping out from the shower towel and they get changed every 3 days. The room also have a sofa, a reading lamp and on the balcony a clothes rack (was super useful when I needed to dry my freshly washed clothes) with a chair. Staff was always super kind and helpful! Breakfast was great (although no veggies, they put out fruits daily ). There is a SPAR 2 min walk from the hostel and a pharmacy is really close too.

Stayed in April 2024

:) Everything was terrific.

Ilha Hostel and Suites was modern, perfectly located, CLEAN, quiet, centrally located but on a quiet street, secure and all-around excellent. Photos are accurate but, in reality, the space is even better than we imagined. Our room was available early which allowed us a quick nap to energize from an overnight flight. The other guests were friendly and shared information readily. The managers went way above and beyond to make our stay perfect in every way. They lent us appropriate towels for the thermal pools, shared tips on parking that were right on the mark, and, engaged with us in meaningful conversations. They sensed that we were looking to find out more about their life on the island and they responded in kind. We feel like we started a friendship that might continue, especially if we able to return to Ponta Delgada. Great choice which we highly recommend.

Stayed in March 2024

The best hostel ever, I do really recommend this place, the host, the room, the breakfast everything is on top

Stayed in March 2024

Very clean. Good location. Comfortable bed

Stayed in February 2024

I had an excellent stay here. Friendly staff, good location, cozy room and tasty breakfast. Definitely recommended!

Stayed in October 2023

Everything was very nice and clean. The staff is very helpfull and the location is perfect. The beds in shared rooms are also very private since their is a curtain.

Stayed in December 2023

I was alone in the dorm as it was very low season sonI had the Ensuite bathroom for myself but I think it could be tricky when there’s 6 people.

It was very clean, comfy bed and feel very private. Full of options in the breakfast and full equipped kitchen , backyard and very well maintained.

Stayed in December 2023

The room was very humid so clothes would not dry and even dry clothes got wet

The location is great, staff very friendly, good breakfast

Stayed in November 2023

No complaints

It was one of the best if not the best hostels I stayed at in all of Europe. Modernized galore and right by the main plaza and street I was so happy with my one night stay.

Stayed in October 2023

This hostel is very well thought out. The beds in the shared bedrooms provide good intimacy. The facilities are brand new and super clean, the towels were changed daily. And the breakfast was superb.

Stayed in September 2023

Nothing we disliked. Loved it

Fantastic place! Great location, facilities, delicious breakfast, lovely staff, great price

Stayed in October 2023

The hostel is located in a perfect location in city centre, it is very well maintained, it is clean and the kitchen is fully equipped. I appreciate very much the friendliness and helpfulness of the staff, especially Mrs. Patrícia. Thank you very much for making my stay very pleasant and unforgettable!

Stayed in October 2023