Avenida dos Aliados, 151, União de Freguesias do Centro, 4000-067 Porto, Portugal
#225 of 225 hotels in Porto
Guests' ChoiceBased on 198 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.5
Staff
9.6
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 29 September 2021
Deniz
Turkeynothing
Everything is great . Great room, location
Stayed in September 2021
Reviewed: 21 September 2021
Aisha
QatarThe hotel was outstanding in every way!! The staff was so nice especially Diana who helped us and made our stay fantastic...
Stayed in September 2021
Reviewed: 15 September 2021
Corinne
Netherlandsall the restaurants and bar in the hotel were closed when we arrived . we got a drink in the breakfast room. we had to ask for a snack, the service was not up to standard for a 5 star hotel.
the room was very comfortable, nice bathroom and good beds. yakuza restaurant was very good.
Stayed in September 2021
Reviewed: 15 September 2021
Eduardo
SpainThe hotel had nothing to complain about, however allowing a dog into the breakfast room was something I had never seen before (except if it was for a visually impaired person, which was not the case). Everything else was perfect.
Probably the quietest hotel I've stayed in my life. Wonderful staff, extraordinary breakfast, impossibly clean and a bed that looked like it had been made of marshmallows (I never slept so well anywhere, it was almost magic). It is also impossible to be any more centrally located and Yakuza, the Japanese restaurant, is also worth a visit.
Stayed in August 2021
Reviewed: 13 September 2021
Paul
IrelandThe breakfast was good Yakuza Japanese restaurant was really good However the Monumental Michelin star restaurant with paired wine was perfect.
Stayed in September 2021
Reviewed: 7 September 2021
Claudia
United KingdomNothing!
Brilliant facilities, great location, very helpful staff and fantastic spa!
Stayed in September 2021
Reviewed: 2 September 2021
Jacques
United StatesNothing
Everything - room, lobby, staff, location.
Stayed in August 2021
Reviewed: 28 August 2021
Hasbullah
IrelandNone!
Everything about this hotel! The staff is the pure gem!
Stayed in August 2021
Reviewed: 22 August 2021
Dennis
United Statescan't think of anything!
Exceptional staff, breakfast was excellent, restaurants were superb. The bar staff was amazing. And Marina in the breakfast room was beyond excellent
Stayed in August 2021
Reviewed: 15 August 2021
Michael
United States2 twin beds pushed together for my adult son.
This is a 5-star property in terms of facilities and service. Only complaint is that my adult son was given a room in which 2 twin beds were pushed together to make 1 bed. He slept just ok. Our bed was wonderful.
Stayed in August 2021
Reviewed: 14 August 2021
Joao
Switzerland- This time the wait for the breakfast took a little bit longer, but they immediately apologize for that, even before I said anything - Nothing else to say
- The Shower is awesome, not those hotels where you have a little flow of water coming - The location is excellent, we can go by walk everywhere - The staff is very pleasant, always a smile, always available - The room and hotel, always clean, nothing to complain - The breakfast is very good
Stayed in July 2021
Reviewed: 9 August 2021
Judy
FranceNo electric plugs in the bathroom and no place to hang dressing gowns. But the bathroom was otherwise stunning.
Stayed in August 2021
Reviewed: 28 July 2021
Laurent
FranceNoting
Everything
Stayed in July 2021
Reviewed: 16 July 2021
Robin
Brazilfantastic rooms. very good location. new hotel, all brand new and in good working conditions. fantastic breakfast, and two very good restaurants, a japanese called Yakuza with very good japanese food.
Stayed in July 2021
Reviewed: 14 July 2021
Dra
PortugalParking is a little tricky to find the place to stop at first.
Beautiful decoration and quite spacious bedrooms. The Staff was extremely professional and polite. Location in the heart of Porto and a walking distance from all the major historical monuments. The Spa arena is divine.
Stayed in June 2021
Reviewed: 7 July 2021
Natasha
United StatesThe staff goes above and beyond. The room with city view is stunning (try to get a balcony) and the spa services were excellent with a beautiful hammam. The restaurant in the hotel is one of the best I’ve been to in the world. This hotel is where you want to be in Porto! Close to everything and a perfect experience in this charming city.
Stayed in July 2021
Reviewed: 16 June 2021
Flemming
DenmarkI did not use the restaurants.
Stayed in June 2021
Reviewed: 15 June 2021
Sarah
United KingdomNothing.
Location is right in the middle of Porto. Staff were very friendly and responsive. The room was large with a fantastic bathroom and one of the nicest beds! Nice little treats left in your room upon arrival and turn down - it’s the little touches that this hotel exceeded on! Parking under the hotel too which made the arrival and departure much less stressful.
Stayed in June 2021
Reviewed: 13 June 2021
Vm
United KingdomWindow view not that great on superior room. But it's a minor point and had a great experience overall.
The hotel design was stunning. Excellent service and facilities. Prime location. Superior breakfast. Would definitely repeat, and recommend.
Stayed in June 2021
Reviewed: 4 June 2021
Veronica
RomaniaThat the rooms were not soundproof, I could easily hear my neighbors television
The location, the room, the restaurants
Stayed in June 2021
Reviewed: 17 September 2023
Tom
IrelandStaff not great. Unfriendly and unhelpful
Decor
Stayed in September 2023
Reviewed: 14 April 2023
Aya
IsraelThe room was nice burpt when I bppked I asked for high floor got 2 nd and there was a noise of water pipes really bothered me
Stayed in April 2023
Reviewed: 25 November 2021
Seyed
IranVery very bad breakfast
Stayed in November 2021
Reviewed: 7 November 2021
Vicente
SpainBreakfast not included, no views, no bathtub, no space in room
They wanted to charge more that the booked price
Stayed in November 2021
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