Area was ran down

Room was a good size, breakfast was good. Friendly staff

Stayed in May 2024

Its not best neighbourhood of the town I think. At the nearby park so many young non european men who litterally occupie the whole park. It feels unsafe. They smoke canabis and want to sell it to anyone who walks by. Further down the city towards the port same story. I have never experiences such a thing in a civilized country. Within 40 minutes evening walk at least 15 men came to me to ask if I want to buy cocaine or canabis. This is ofcourse not the fault of the Hotel but they should collectively protest against this. There is also no receptionist available in the evening. If you are not very tech savvy it can be be difficult to check in. Because of repairs of the dining area the breakfast was delivered in a bag. No normal place to sit and eat in a hotel room. Way too expensive for what you get.

There is a sink and some basic kitchen utencils. Confortable bed, clean. Nothing annoying at the hotel itsef regarding sidding or sleeping in your room.

Stayed in April 2024

Bit pricey for the hotel.

The building and location.

Stayed in May 2024

Nothing

Proximity to town centre, the staff at the reception were so friendly and accommodating.

Stayed in May 2024

The lobby needs some work. Just not a good first impression. I know the hotel is in the middle of being upgraded.

Everything was great. Location was fantastic and the room was very modern

Stayed in May 2024

The extra bed for kids was a great addition for us as a family.

Stayed in March 2024

Room was nice, but very much worn out. In one of our rooms there was black fungus under shower, hole in a wall and paint coming off. Due to renovations, we got our breakfast in a dogy bag to the room - hotel should not be selling offers with breakfast if they cannot provide on it. They did cancel next 2 breakfast on our request.

Location is great, only a short walk from main turist area. It was a good value for money choice.

Stayed in May 2024

It was close to the local hospital.

Stayed in May 2024

The only thing was the breakfast area is being renovated so breakfast was dropped to your room each day in a bag. Was still okay but once the breakfast area is back open im sure it will be a 10/10

Very close to metro stations so easily accessible, great amenities such as slippers, toothbrush kit, comb etc. really comfy bed, tv with international channels, plenty of storage, big windows that opened for fresh air and nice view, working lift so you dont have to drag luggage upstairs

Stayed in April 2024

Unfortunately the room we were first put in smelt strongly of mould to the point where it made us start to feel sick and we kept the fan on in the bathroom to help. Then the mould from the bathroom roof started to leak water so we messaged the reception as it was online only (no one in person until 11am the next day). Finally when we explained to them, they moved us to a different room but it wasn’t the best 24hrs to begin with… I appreciate that they moved us but it was extremely difficult to get in touch with them as they don’t have a proper reception. We used the number they gave us but no one was responding so we asked the maids and they said no one would be in until 10:30/11am so we waited in our room until then and then went down to see if the reception people had arrived. We didn’t really receive any apologies for the mould or leaking roof but they did act quickly.. we wouldn’t really stay again but I appreciate the quick response once we discussed it in person.

Location was walking distance to everything but the area can seem a little unsafe at times.. we had an issue with the first 24hrs of checking in but after that we were moved into a room that was clean and spacious in the main part of the room.

Stayed in April 2024

There was no eating table. There was sometimes an unpleasant smell coming from the bathroom. The card to enter the room didn’t work very well.

Great location, close to supermarket, restaurants and metro. The apartment was cleaned well each day.

Stayed in April 2024

The breakfast bag wasn’t worth it; rolls were stale; too much milk, sweet juices and jam/butter etc wasted, plastic cheese & ham! Shame that they had temporarily shut the breakfast bar for renovations; to be fair we were made aware before hand and could have had a refund- I would say decline the temporarily bag until they are up and running; grab a jar coffee/tea and do your own! Perhaps put some bottle water daily in the room. Leave some local marketing information I.e. tourist, buses, maps etc

Location was ideal to get around very easily; close to metro and town centre

Stayed in April 2024

Clean, good location, good value, good rooms. Just what we wanted for a weekend in Lisbon.

Stayed in April 2024

Faucet side of hot water was installed on the wrong side in the shower and not mentioned anywhere until I called and asked why there wasn’t hot water. I was a bit confused at first but finally had hot water to shower

Very convenient to reach. Staff are friendly and helpful. The living room with sofa is really nice for relaxing. The balcony is nice to sit for an afternoon tea with pastries to enjoy Deutung nice weather

Stayed in March 2024

Surroundings

Shower

Stayed in April 2024

Some cigarette butts were still hidden on the back side of the small cupboard. They were from the previous guests.. I don't know whether the kitchen was under construction; I didn't check the floors. Thus, we received the breakfast bags that the Hotel offered.

In the city centre and near to the metro.

Stayed in April 2024

I wasn't familiar with the particular neighborhood, but I felt a bit uneasy walking alone at night being a solo traveler. It might be completely personal and I can't attest or not to the safety of the neighborhood. Other than that everything was great.

Easy access to the airport and to the city center. Close proximity to underground stations. Smooth check-in process. The room was clean and spacious. Currently undergoing some renovations.

Stayed in April 2024

No reception and it was a bit like empty and echoey throughout the hotel. Renovations were ongoing. The bathroom door was a bit wobbly. Without a reception area the entrance felt exposed. The local area became more familiar over time.

Room was spacious. Comfortable bed and sofa. Balcony door was broken but fixed immediately when reception were phoned. The breakfast room was out of action but they provided a breakfast bag. There was a kettle and tea/coffee facilities. The hotel wasn’t too far to get to sights or train station. Supermarket just opposite.

Stayed in March 2024

The toilet has a sliding door that does not isolate sounds and smells at all :-( The hotel is located in the central part of the city but in an area populated by emigrants from India, Pakistan, Bangladesh, China...

The hotel is located in the central part of the city and near the first stop of the legendary yellow tram 28E :-)

Stayed in March 2024

It felt a bit like the hotel had taken my booking then didn't make much effort to have staff. I was told ages after booking that there would be no breakfast after all, then two or three days before arriving that I would check in by entering door codes and accessing a safe, rather than there being any staff around. I wonder if the price should have been lower to reflect the fact I was doing their job for them.

Room was decent size. Bed was comfortable. Bathroom had everything I needed. Very good location for getting to the city squares, easy walking distance from restaurants.

Stayed in April 2024

All fine

spacious, stylish and comfortable rooms

Stayed in February 2024

Size of bathroom

Very good location

Stayed in March 2024

After several emails before arriving they still were messed up on pick up from airport. Traveling with a friend so we had to request again twin beds. Thankfully someone was there to take care of that. Seemed like a lot of miscommunication.

Location was convenient. We had a hot pot, coffee and tea and refrigerator with small amount of dishes. Big sitting area and bedroom. They were redoing their breakfast area but offered abundant food brought to our room. Unfortunately, we had paid the fee but they said we didn't. They did give us one for our first morning.

Stayed in March 2024

The ‘double bed’ was two single beds pushed together. The mattresses were not linked meaning that they moved apart. The duvet was not large enough to cover two ppl having to avoid sleeping in the Center of the bed. Not the best night sleep. The sliding door to the bathroom was broken, and did not work smoothly. Meaning that it was not possible to close, which made embarrassing using the toilet

Beautiful room with period features Great sound proofing from busy street outside. Kitchenette with kettle etc

Stayed in March 2024