Rua do Rosário, 241, União de Freguesias do Centro, 4050-524 Porto, Portugal
#99 of 225 hotels in Porto
Guests' ChoiceBased on 197 hotel reviews
8.7Cleanliness
9.3
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Khizzer
DenmarkThe bed the service
Stayed in May 2024
Reviewed: 24 May 2024
Felicity
United KingdomCan’t complain at that price!
Exceptionally clean, quiet, good location within 15 mins walk to the main sights. Helpful staff. Incredible value for money!
Stayed in May 2024
Reviewed: 21 May 2024
Alexandra
SwedenIt would have been convenient to have a code to the front door instead of having to ring on a bell every time I wanted to access the hotel.
A cozy hotel with extremely friendly and welcoming staff, a very tidy and comfortable room and a really good price considering this.
Stayed in May 2024
Reviewed: 21 May 2024
Marcus
PortugalThe mattresses were a bit stiff for my liking.
Great location. Friendly staff. Very clean.
Stayed in May 2024
Reviewed: 17 May 2024
Patricio
ArgentinaShould leave new bar of soap every day. I had to use my own soap.
Clean room. Attentive staff.
Stayed in May 2024
Reviewed: 11 May 2024
Dmigueln
United KingdomThe isolation of the walls in between bedrooms isn't great. You can listen to minimal sounds of the adjacent bedrooms/toilets.
The hotel was incredibly clean (bathroom, bedroom, and community areas). The staff was very welcoming and friendly. They were also very helpful with tips and special requests. The bed was very comfortable. The location is very central. You can walk to most of the city highlights within 15-20 minutes.
Stayed in May 2024
Reviewed: 28 April 2024
Zeynep
United Kingdomroom slippers would be nice (not a big deal though)
the room was super clean, the location was good (approximately 15 mins walking to attractions), the neighborhood was quiet and safe. overall, it was a great choice for a 2-night stay
Stayed in April 2024
Reviewed: 25 April 2024
Peter
AustraliaNothing we didn't like.
Very helpful staff. Told us that they could put the Champion's League on the TV in the dining room once they heard us talking about. Good location, easy walk to metro or into city. Nice, clean rooms. Very good value.
Stayed in April 2024
Reviewed: 6 April 2024
Verena
GermanyVery central located
Stayed in March 2024
Reviewed: 28 March 2024
Rodney
United KingdomNothing
Clean, comfortable, cosy hotel. Staff were always Friendly and available. Perfect for a 3 night trip. Would highly recommend.
Stayed in March 2024
Reviewed: 16 March 2024
Dimitrios
GermanyI have nothing to complain about.
It was a really nice small hotel.
Stayed in March 2024
Reviewed: 24 February 2024
Shannon
United StatesI can’t think of anything.
Very welcoming reception - provided map and recommendations. Room was comfortable, shower hot and everything clean. A short walk from train station and historic center. Heat in room was great. This was my first time in Porto, but I think value was exceptional!!
Stayed in February 2024
Reviewed: 8 December 2023
Ariane
CanadaIf you have mobility limitations , the lack of elevator could be a concern. Staff are very helpful about helping with getting bags up and down the stairs
Location was great. Walking distance to all the attractions and good restaurants close by yet away from the noise. Staff were very friendly and helpful with maps and orientation tips. Everything was super clean. Very good value
Stayed in December 2023
Reviewed: 8 December 2023
Hans-peter
GermanyHelpful and friendly staff
Stayed in December 2023
Reviewed: 28 October 2023
Barbara
United StatesAn elevator would have been nice, but it's an older building and really the steps aren't that difficult.
I arrived two hours before check in dripping wet. The rain in Porto was extraordinary--and unusual for this time of year I was told. The front desk staff checked me in and one of them took my bag to the room. I so appreciated that kindness as I was soaked. A hot shower revived me.
Stayed in October 2023
Reviewed: 21 October 2023
Karen
FranceEveryone was extremely friendly and helpful. The room was very clean as was the whole hotel and in good walking distant to restaurants and center of Porto.
Stayed in October 2023
Reviewed: 12 October 2023
Babak
CanadaThere is no elevator. Also, it's good to have a small coffee maker in the room.
The staff are really helpful.
Stayed in October 2023
Reviewed: 11 October 2023
Lelia
United StatesFelicidad was a terrific hostess. We were so grateful for her amiable assistance. The room was quiet and comfortable.
Stayed in October 2023
Reviewed: 9 October 2023
Sebastian
RomaniaNothing to complain about.
Nice and quiet place. Big size room.
Stayed in October 2023
Reviewed: 5 October 2023
Fernando
FranceNo parking
Friendly staff. Clean and comfortable room.
Stayed in September 2023
Reviewed: 28 September 2023
Anatoliy
IsraelNo lift
Big room with everything you need
Stayed in September 2023
Reviewed: 19 September 2023
Vitaly
GermanyComfortable room, good to explore the city by walking from here. Highly recommend the Rosi cafe nearby with wonderful breakfasts.
Stayed in September 2023
Reviewed: 15 September 2023
Jan
Germany-
Tiny but sufficient for sleeping/showering. Friendly people
Stayed in September 2023
Reviewed: 14 September 2023
Michael
United StatesClose to all the sights and shopping and restaurants, easy taxi service to and from trains and airport.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content