Campo Grande 56, Alvalade, 1700-093 Lisbon, Portugal
#197 of 393 hotels in Lisbon
Guests' ChoiceBased on 1145 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 23 May 2024
Arione
United KingdomExcellent location, there’s nearby but stops and metro. Breakfast included with the price and it has variety of selections from cold meats, cheese, breads, and cooked breakfast. Staff were helpful.
Stayed in April 2024
Reviewed: 22 May 2024
Kasper
DenmarkThe location is quite far from the center, but it’s possible to get there in approximately 30 minutes by metro. The room faced a very busy road, and planes flew low overhead all day – but the windows were reasonably soundproof. It seems unsatisfactory that you must pay 1 euro for each cup of coffee in the hotel room. Normally, such things are included at a hotel of this standard.
The standard of the hotel was satisfactory. Breakfast was good, with a large selection, including fresh fruit and good (capsule) coffee.
Stayed in May 2024
Reviewed: 17 May 2024
C
United KingdomHaving to pay for parking and to use the pool
The room, cleanliness, shower, breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Wladyslaw
CanadaView was on ugly building with tens of AC units instead of view on quiet street. On website shows that there is a coffee maker in the room but not that you're charged 1 euro for tiny cup of coffee ( this is more than you pay at most coffee shops). Definitely not a 4 star hotel.
Breakfast was very good.
Stayed in May 2024
Reviewed: 12 May 2024
Beijia
BelgiumEverything was very good, except for a blond lady receptionist at the front desk. Pushy, unfriendly and worse thing was she was not professional either. She didn't look at the booking info at all and gave us the wrong room, and when I went downstairs to tell her the room wasn't the type of room we had booked, she insisted on her mistake a couple of times. I had to show her the booking information and eventually she realised her mistake, but there was a lot of delay. Besides, she gave us very ridiculous instructions and in the end I had to choose not to take her command. When we left the next day, I saw her still throwing a tantrum at the front desk. This is totally disproportionate to the service of a 4 star hotel. A great shame, because the staff at the other hotels were very nice and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Charalambos
CyprusHard mattress, location a bit far from city centre.
Very clean hotel
Stayed in May 2024
Reviewed: 11 May 2024
Anna
CanadaThe pool is tiny with no railing
Stayed in April 2024
Reviewed: 11 May 2024
Brandon
South AfricaLocation is good for relatively quick access to the airport by bus or taxi, but the hotel is adjacent to a very busy road in an area that isn't particularly attractive. Although the hotel is quite new, my room was already showing signs of wear (such as warped flooring and patched paintwork). A loose rug in the room next to the bed was a serious fall hazard, as it did not grip the floor at all. Charging extra for the coffee in the room does not give off the premium feel that this hotel aspires to.
Very friendly staff, clean and comfortable rooms. Lovely lobby area. I liked that the hotel offered flexibility around cancellation and included an exceptional breakfast buffet (from 7 am).
Stayed in May 2024
Reviewed: 10 May 2024
Ghiath
United StatesVery clean, comfortable, short walk from cafes and restaurants.
Stayed in May 2024
Reviewed: 8 May 2024
Beata
United KingdomClose to airport,not long distance from metro but still not close to city centre,sometimes noisy ,part of the hotel under construction
Very friendly and helpful staff,decent size of the room ,big tarace,clean
Stayed in May 2024
Reviewed: 8 May 2024
Sarthak
United KingdomThe location is bit far from center Have to walk 600/700 meters to get into metro,but is okay as the neighborhood is very nice and safe.Anyway you can always use Uber. Not many shops around,a Lidl is there in 0.5 miles though The Room is bit small but its okay as its very clean
The hotel is very new and clean Rooms gets cleaned and given new towels/sheet everyday. Bathroom is big with clean accessories Breakfast is very much spreaded,many things to try Staffs are very helpful Spa and pool is there Feels like 3/4 star hotel 10 mins to Airport
Stayed in May 2024
Reviewed: 8 May 2024
Dinkevich
IsraelThe spa is very poor. Jacuzzi barely warm, the saunas are seperated (men / women) inside bathrooms, are not turned on by default and are tiny. Would not recommend wasting the time and money
Great place, comfy room though use of space was strange. No normal table and lots of empty space.
Stayed in April 2024
Reviewed: 7 May 2024
Luis
PortugalFlight noice
Location and comfort
Stayed in May 2024
Reviewed: 6 May 2024
Jorge
PortugalNothing
The location is very good, cozy space.
Stayed in March 2024
Reviewed: 6 May 2024
Vigdís
IcelandThe bed was not comfortable ; look good on pictures
Clean and good space in the room Elevators Lobby was good ans the staff nice Good breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Alejandro
SpainVery confortable
Stayed in May 2024
Reviewed: 5 May 2024
Margaret
United StatesHelp at the reception desk ok only
Great breakfast, many choices
Stayed in May 2024
Reviewed: 3 May 2024
Kristina
Norway15 min with taxi to city center
Clean. Friendly staff. Great breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Magda
South AfricaIt was friendly and clean and helpful too
Stayed in April 2024
Reviewed: 3 May 2024
Ivone
LuxembourgNo claims
-Big room - Clean - gave hair shampoo, conditionner, body wash - 10€ spa and pool entrance - 5 min from the airport - good location
Stayed in May 2024
Reviewed: 3 May 2024
Margaret
United StatesStaff at reception all had a different answer or did not know about train station or any general questions about the area
Breakfast was good
Stayed in May 2024
Reviewed: 30 April 2024
Mohamed
FranceThe noise from the airport was sometimes present.
Everything was halal, they accept also burkini. Very open minded. Good place to stay.
Stayed in April 2024
Reviewed: 28 April 2024
Man
United KingdomClose to the airport so could hear the planes loudly if the window was open but with air-con and window closed it was ok.
The hotel was easy to commute to with 2 nearby metro stations and plenty of buses stop nearby from the centre and to the airport too. The hotel is very nice and clean. The restaurant is very nice and provides a very good range for breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Fatima
United KingdomNice and clean
Very clean excellent staff no issues
Stayed in April 2024
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