simpatia do staff, principalmente do restaurante.

Stayed in April 2022

nothing

everything

Stayed in April 2022

Wifi signal is often weak

excellent breakfast

Stayed in April 2022

gorgeous scenery and fantastic architecture

Stayed in April 2022

The gym is too small and basically consists of three machines. The hotel is not very well suited for couples with kids like ourselves.

The location and premises are beautiful, even at the end of March when things aren’t blooming yet. The level of detail both outside and in the rooms and the comfort are top of the bill. Very friendly staff, good spa treatments and a great breakfast buffet.

Stayed in April 2022

Beautiful wine property. Rooms are in the middle of the domain. Such a heaven’s taste… no noise, this is a quiet place. Spacious bedrooms, clean and comfortable. Wonderful breakfast !

Stayed in February 2022

Illumination inside the room and in the pool (can be improved). We realize that's to create a romantic and calm environment but often guests want to see where to swim. Finally, the property is not recommended to people with mobility difficulties because rooms are far from the main building, which has several stairs. The staff is very helpful, so congratulations for such a well-kept property.

The entire place exceeded our expectations: well-design property, very well-kept, clean and friendly. Far exceeed our expections, becaue the pictures do not really show how large the property is and the common areas (restaurant, reading/living rooms). Friendly and customer-oriented staff. Overall, an excellent stay.

Stayed in February 2022

we would like to make several remarks for stuff 1. would be nice to ask guests how many blankets they need 2. caps in the swimming pool 3 euros. would be nice to include it in price 3. there is no any information regarding working time of the restaurant (breakfast, lunch, dinner) and regarding spa working hours. would be nice to put this info in the room 4. spa 45 min per person is very very uncomfortable, good that it was not a lot of people and we could stay more.

The hotel is amazing, the territory is wonderful, beautiful landscape, graveyard and flowers. Rooms are clean, well decorated. Spa service is amazing.

Stayed in February 2022

Decoration of bedroom nice but lack of light.

Quantity and quality of food good but food as eggs, bacon, tomatoes cold.

Stayed in December 2021

there is really nothing to point out as negative on my 2 day experience there

breakfast, dinner, walk in the vineyard, bathtub and spa

Stayed in November 2021

When raining, it is annoying to walk between the bedroom building and the main property.

Magnificent place, very cosy and friendly. great indoor pool. Amazjng breakfastz

Stayed in October 2021

Our evening meal was poor and the service erratic. Could this be because it was Sunday evening and all the effort had gone into lunch?

This is a great hotel. The facilities are (in the main) first class and the location is spectacular. Our room had a huge window overlooking the vinyard as well as a large balcony. The communal areas are a masterpiece of modern design with an extraordinary use of mirrors.

Stayed in October 2021

the weather was cloudy when were there and no one could do anything.

the reception and introduction by Daniella was superb.

Stayed in September 2021

Too bad there is no iron in the rooms. Even in 5 stars hotels they provide an iron, this is kind of basics like a hair dryer… Sometimes you have to wait a lot to get a seat for dinner or breakfast.

The place is amazing, surrounded by vineyards. The pool is nice and some of the staff is nice The wine tasting experiences are amazing !

Stayed in August 2021

Nothing.

Perfect place to relax, excellent food, property is very beautiful and extremely comfortable. Design of the rooms and common areas is very thoughtful. We enjoyed it fully.

Stayed in August 2021

Monverde is a beautiful with stunning view, great dinner and service, highly recommended.

Stayed in August 2021

Maybe the caddy could have a little bit more softer spring and leafs 😂 but that's the only thing I could think of.

If you stay in the suites with the private pool, you will feel like you are alone in the hotel, a completely quiet and relaxing atmosphere. Different from other hotels, the tasting menus are FULL size plates, so prepare yourself to eat very well and be very full. 😉 The staff is really helpful and kind. Last but not least the wines are amazing, and you will find them everywhere, in your room, restaurant, even in the spa.

Stayed in August 2021

The staff during the breakfast was not perfect. Very stressed and not very efficient.

Location and facilities. The rooms with private pool are amazing.

Stayed in May 2021

We had a room that has a small pool and can only recommend to try it out. The service, facilities and view are very good. Food was good and the room service worked very well We had some champagne when we arrived and that was a very good service.

Stayed in June 2021

Due to covid limitations the dinner was served in the room, which I believe it may have affected the dishes' quality, and the overall experience. It doesn't mean it was bad, just a slight below our expectations, which is perfectly understandable under the present circurstances.

The hotel made an upgrade to an amazing room, offered a welcome drink, and a bottle of wine was expecting us in the habitation: all of these attentions were really appreciate. The main house decoration is great and the staff was really polite and helpful.

Stayed in April 2021

Organisation around breakfast

Very elegant and comfortable hotel

Stayed in June 2021

Could have more books, activities for children

Everything

Stayed in June 2021

The service, we spent 1 full day there having all 3 meals at the restaurant. Each time we’d have an issue with the service: 1) We would always have to wait 10minutes or more before someone comes to ask us for water or even provide menus. 2) They would always get the orders wrong 3) At one point a wait staff named Bruno gave me a Timeout sign when we needed to order 4) The chef managed to give us the roughest cut of Rubella Galicia veal steak - in which we had to send back with 90% untouched - yet they still wanted to charge at the end of the bill 5) The wait staff even told me to just pick the shrimps when I wanted prawns - because they were just the same thing 6) I ordered tacos and I got fish fingers instead, when I asked the wait staff - they just shrugged and said “yes it’s not the same” Truly a misleading statement to say they are a 5* property when they can only deliver 3* service Only exception is João and Launa who tried their best to make up for their less exceptional colleagues. As well as the receptionist who tried to accommodate for our room change. However, would highly not recommend staying here - there are much better places for the same price point

Beautiful views and accommodation, the grounds are immaculate and facilities looked good

Stayed in May 2024

- staff not quite attentive - lack of choice for breakfast (hot food)

- clean - quality of dinner - selection of wine - room is spacious

Stayed in May 2024

wine tasting and making...breakfast...vineyards...views

Stayed in September 2023