Praça da Figueira 15, Santa Maria Maior, 1100-213 Lisbon, Portugal
#61 of 394 hotels in Lisbon
Guests' ChoiceBased on 1112 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 23 May 2024
Tara
IrelandNothing, best hotel!!
Location was very central, walk outside and it was a taxi rank. Very modern, completely drinks. Discount off our dinner in the restaurant. The room was amazing.
Stayed in May 2024
Reviewed: 22 May 2024
Robert
United KingdomTea making facilities could have been better prepared.
Staff were welcoming & friendly. The room was clean and modern, if a little cosy. A complimentary bottle of wine was a very nice touch.
Stayed in May 2024
Reviewed: 22 May 2024
Karen
CanadaI can’t think of anything.
We had a beautiful corner room with lots of windows. The room was quiet, comfortable beds and spacious. The breakfast was delicious with great variety. We had dinner in the hotel a couple times which was also very good. It is a beautiful small hotel in a great location for getting around Lisbon.
Stayed in April 2024
Reviewed: 21 May 2024
Sinead
IrelandNothing all positive
Location
Stayed in May 2024
Reviewed: 21 May 2024
Vicky
New ZealandThe paper cups for tea & coffee in the rooms.
The location was perfect as were all the staff we interacted with. The service was exceptional.
Stayed in May 2024
Reviewed: 20 May 2024
Tan
SpainPerfect location. close to tuktuk starting point. Great restaurants nearby.
Stayed in May 2024
Reviewed: 18 May 2024
Ivon
United KingdomFriendly and welcome staff! The location of the hotel is amazing, very central! All touristy attractions are walkable distance! The food in Portugal is AMAZING and DELICIOUS!!
Stayed in May 2024
Reviewed: 18 May 2024
Rina
IsraelThe room was tiny. The first night we couldnt even open our suitcases. And the curtain is transparent. Room facing a central square and very noisy. On the second day they moved us to a higher floor and facing a side st. So less noise. The room was still small but divided better so we could open our suitcases.
Perfect location. The design, all the room amenities. They have all you need.
Stayed in May 2024
Reviewed: 16 May 2024
Cathy
United StatesThe room is exceptionally small even by European standards. The closet with safe would only open partially because it was only 1 ft away from bed, but the overall location made up for any shortcomings in the room.
The location was great and everyone there was very helpful. Within easy walking distance of the metro and numerous restaurants. The restaurant at the hotel was some of the best Italian food I've eaten.
Stayed in May 2024
Reviewed: 16 May 2024
Joan
United StatesGreat location and friendly staff!
Stayed in May 2024
Reviewed: 14 May 2024
Amira
United KingdomNothing
The location was perfect and staff very friendly!
Stayed in May 2024
Reviewed: 13 May 2024
Maria
CanadaGreat location. Large room and beds.
Stayed in May 2024
Reviewed: 11 May 2024
Cesar
BrazilExcellent location! Staff are polite and helpful! We were given early check in plus room upgrade. Hotel transfer was provided by the driver Carina and she is very professional and helpful! I definitely recommend the hotel.
Stayed in March 2024
Reviewed: 11 May 2024
קרמר
IsraelLack of lighting
Excellent location, clean and comfortable room and bed. Friendlly staff.
Stayed in May 2024
Reviewed: 10 May 2024
Philippa
United KingdomHave nothing but positive things to say about this hotel. We unexpectedly got upgraded and we were delighted. A free bottle of wine, pastel de nata’s and drink vouchers were left for us. We had a great view of the square and considering how busy the atmosphere is outside, you cannot hear any of that in the room with the windows and shutters closed. The staff were extremely accommodating, took our luggage to our room, showed us to our room and rang to check everything was okay. The coffee machine and pods and water that was refilled every day was also a lovely touch. The bed was huge, very comfy, lovely soft feel to the sheets and the shower was perfect.
Stayed in May 2024
Reviewed: 9 May 2024
Simisola
United KingdomThe service from the entire team was great.
Stayed in May 2024
Reviewed: 8 May 2024
Gurnham
PortugalThe room was a bit small but very comfortable.
This hotel is in the perfect location to get to all the best sites in Lisbon. Close to the main attractions, bus and restaurants. Great restaurant in the lobby and very quiet.
Stayed in May 2024
Reviewed: 6 May 2024
Susana
SpainEverything was perfect, we stayed just one night and had no breakfast in the hotel, but staff was really nice giving us indications on all we needed. We were invited to a drink at the hotel that we had no time to use, so they gave us the chance to still use them after check out, which was really nice of them.
Stayed in May 2024
Reviewed: 4 May 2024
Tanuja
United StatesEverything…from the friendly helpful staff to the hotel itself,the breakfast , the location everything was excellent !!
Stayed in May 2024
Reviewed: 4 May 2024
Irina
MoldovaWe liked absolutely everything about our stay in My Story Hotel Figueira. The location, interior design, breakfast, modern facilities, welcome gifts, view from the 4th floor balcony. The staff did their best to make us feel comfortable. Special thanks to Carolina who couldn't be more helpful.
Stayed in May 2024
Reviewed: 4 May 2024
Gareth
United KingdomNothing
Beautiful hotel with a great ambience and service. Great location and hotel was spotless with comfortable rooms.
Stayed in April 2024
Reviewed: 2 May 2024
Iryna
United StatesNone
Kind Customer Service, especially Andre
Stayed in April 2024
Reviewed: 30 April 2024
David
CuraçaoNothing
Nice, comfortable top floor room with balcony.
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United StatesThe room exceeded our expectations as well as the upscale vibe of the hotel. If ever back in Lisbon again would only want to return to this hotel.
Stayed in April 2024
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