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Reviews of NEYA Porto Hotel 4 stars

Rua de Monchique 35-41, Lordelo do Ouro e Massarelos, 4050-394 Porto, Portugal

#225 of 225 hotels in Porto

Guests' Choice

Review score

Based on 375 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 30 May 2024

    10
    Beautiful and clean
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was consisted mostly of sweets and cakes with only 3 or 4 savoury options. Unfortunately, there were no vegetarian or vegan options.

    Good location, nice view, friendly staff, very clean rooms, great view at the roof bar!

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Outstanding experience.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about this hotel was amazing. Staff, facilities, location, food.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    A Wonderful Hotel in Porto
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Nothing comes to mind (and I'm picky).

    Love the history and structure of the hotel building. The location is A+. Beautiful Views! Staff is wonderful and accommodating. Everything is a short walk away. Love the family-owned restaurant next door, excellent food and very convenient. Will stay there again in the future, it was that good!

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    Will definitely return and recommend to others. This was the best hotel I’ve stayed in Porto. The staff had port wine an
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location away from city centre

    Room was exceptionally clean. Staff was extremely helpful. History and architecture of building amazing.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Relaxing, luxurious and special!
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food/drinks not cheap but it was an amazing situation

    Beautiful hotel with an amazing rooftop bar on the 5th floor. Very nice breakfast

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some noise from nearby road. Ask for room away from street if that bothers you.

    Excellent location for attending meeting in nearby conference center. 10 to 15 min. walk to true city center. Great river view from topfloor bar. Excellent restaurant in hotel.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Excellent stay, quiet and comfortable, highly recommend!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only downfall we found was the poor design of the shower. The water doesn’t drain when running, so much so it pools and becomes very slippery if not drained before you leave the shower. Not to mention the towel rack is in the wrong place so you have to push the door (and water) into the room on exit if the shower, ending in a lake on the floor! It wasn’t a major issue for us, but both my husband I commented on how dangerous it could be for others.

    We found the location to be excellent, you can explore so much of the city and walks along the river , it truly is such a good, quiet location! We will certainly recommend to others!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Great Location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant the staff the rooms .....all great

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Very nice hotel in perfect location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    perfect location, calm, at the river, but close to the old inner city!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Beautiful Hotel in a Beautiful Area
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can't think of anything we did not enjoy here. In addition to top-notch service, the area is beautiful.

    Suite on the third floor had incredible city and river views. Spacious for a European hotel. The staff is extremely professional and helpful in several languages, as well as at the hotel bar and restaurant. Super modern and extremely clean with everything you need. Feels very upscale compared to other accommodations in the area. Location was excellent with views, bars, restaurants, and attractions just a short walk away (5min to lively area, 15min to Sé). Our hotel restaurant waiter Luis was fantastic - engaged in conversation and made us feel very welcome, and helped us with some recommendations. Thank you!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    The breakfast was excellent.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing stands out, but location is adequate but not ideal.

    Room was spacious and well designed. Staff was always helpful, including helping me.with the parking ( garage being repaired). Breakfast buffet was always.of good quality and variety

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    Staff was very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    The breakfast buffet was good, the staff is nice and helpful, the room was clean and the location was close to the centr
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! Everything was just fine

    Everything, nice location, good breakfast and friendly staff!

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Lovely
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    A quiet room.Friendly staff in a good location.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Beautiful hotel close to the centre
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The heating took a long time to kick in, which will not be an issue for most of the year.

    There are so many nice little details about this place, like the shiatsu massage pillow in our room. The place was clean and nicely decorated, and the breakfast was really good. It's in a great location, within walking distance from the centre of Porto, but in a quieter area.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    100% recommend
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    There really wasn't anything to say here.

    Amazing location, beautiful hotel and lovely breakfast. Totally recommend.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Great Hotel Staff and Location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean friendly staff value for money and great location

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Calming and tranquil retreat
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is a bit awkward to get to and from major attractions in the city, you pretty much have to walk at least 20 minutes up hill. There were some transit connections nearby and the hotel offers bicycles, but we were mostly on foot. The nice thing is that going back to your hotel is almost always downhill!

    The hotel is beautiful. The whole building including the lobby, hallways, restaurant, and rooms have a soothing feel to them. Very relaxing and tranquil. We didn't have a river view, but our window looked out onto a nice green space. It seems like all the details were well considered in the design of this building.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The room that was provided. The AC filters should be frequently replaced. I Forgot to pay for water on the rooftop, and then the waitress called my room twice. I believe that they are more polite approaches.

    The localization.

    Stayed in December 2023

  • Reviewed: 8 January 2024

    10
    Good choice staying in Porto
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The carpet in corridors ( public area) looks dirty.

    It is really a nice chic hotel with great service. Good location, walkable to downtown, beautiful window view from rooms and restaurant. With parking. Breakfast is so good. Big room with comfortable beds. Good value.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    A good place to stay in Porto
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    Hotel could have more features to enjoy - a spa, a pool, or a larger gym. Sky bar wasnt so welcoming and quite small.

    Location and cleanliness were good.

    Stayed in October 2023

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights

    Since my parents are two people who are more than 80 years old, the facilities were not well-adjusted. Everything is too high,  towels hangers, closet hangers, shampoo and shower gel bottles, no hand support in the shower, no shower mat.

    The location and staff kindness was a plus in a very nice building. Not only the reception staff but also the restaurant staff were very kind and treat us with care.

    Stayed in December 2023

  • Reviewed: 26 October 2023

    9.0
    Excellent stay in a lovely hotel with the biggest room I’ve ever stayed in
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The upgrade, the Cleanliness and the staff

    Stayed in October 2023

Showing 1 – 25

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