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Reviews of Crescent Rooms

Rua Morais Soares 76, Penha de Franca, 1900-348 Lisbon, Portugal

#391 of 395 hotels in Lisbon

Guests' Choice

Review score

Based on 120 hostel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.3

  • Location

    7.1

  • Facilities

    5.1

  • Staff

    6.2

  • Value for money

    5.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 5 January 2024

    4.0
    Very basic and not very clean like the neighbourhood
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    The person that checked us in doesn’t hear the bell when you arrive as the bell is so quiet. The only way we got in is as someone let us in as they left. Once in we were able to knock on the door and the man came.

    It was okay.. very basic and not great but did the job if you’re not fussy.

    Stayed in January 2024

  • Reviewed: 1 October 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Location

    Stayed in July 2023

  • Reviewed: 26 August 2023

    4.0
    good location but un unpleasant stay
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 5 nights
    • Submitted via mobile

    the bathrooms was very dirty, and it smelled always bad, we left a day before because we weren’t confi the staff always kept an eye on us as soon as we opened a door, it was annoying it was very warm in the room even with the fan

    the location was good no bed bugs in our room

    Stayed in August 2023

  • Reviewed: 8 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted via mobile

    There was a lot of noise during the night which made it difficult to sleep well

    The friendliness of the staff and the price-service-ratio

    Stayed in July 2023

  • Reviewed: 13 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 3 nights
    • Submitted via mobile

    pilow very high, uncomfortable, had neck and back pain(my girlfriend too). I got bitten by a bed bug and have plenty of bites(around 30) and itching. they painted the room shortly and didn’t take care to isolate the wardrobe, blinds and other items, it was full of dry paint. also the bed sheets were dirty and stained

    good location

    Stayed in June 2023

  • Reviewed: 28 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted via mobile

    noisy, uncomfortable pillows and poor shower.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Too many families in the apartment is not a guest house?

    Nothing

    Stayed in April 2023

  • Reviewed: 25 April 2023

    5.0
    Cheap, but not especially cheerful.
    • Leisure trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 4 nights

    Quite noisy. All the floors are tiled and you can hear everything in the building echoing. Also slightly difficult to find, it wasn't quite what I expected but maybe fine for a cheap guesthouse. Not what you want if you're going for character, but hard to find a cheaper place where you don't share a room.

    Good location for transport. Relaxed and not too busy. Checking out was easy and they did let me switch rooms to somewhere slightly quieter (not opposite the showers and kitchen).

    Stayed in April 2023

  • Reviewed: 19 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 1 night

    Describing room 101, next to the reception desk - Outlets ripped out of the wall with dangling wires. Only one outlet was working, the other had the wires ripped off - Reception next to the room, a loud bell is very audible, zero noise isolation. You will hear the sound of keys in the lock and even whisper outside. - mold in the shower room - weak wifi signal - broken blinds on the windows - No signage on the street. Just be guided by door #76. - Third floor with no elevator, steep steps. Who will go up with heavy suitcases, you should think twice.

    - location - one of the lowest prices for private rooms (low price for low quality. If you need more comfort, pay at least two times more) - friendly and polite receptionist - equipped kitchen

    Stayed in March 2023

  • Reviewed: 3 January 2023

    4.0
    It could be worse, but could be much better
    • Leisure trip
    • People with friends
    • Double Room with Shared Toilet
    • Stayed 3 nights
    • Submitted via mobile

    The sheets in our beds were stained. Everything could be heard from our room. Front doors were hard to open. We couldnt even boil the water in the night of New Years Evenas per rules of the property...

    The staff was nice

    Stayed in January 2023

  • Reviewed: 30 November 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    bathroom was dirty, strange smell everywhere. it was generally bearable.

    Good localization

    Stayed in November 2022

  • Reviewed: 26 October 2022

    5.0
    2 points of 5
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 3 nights
    • Submitted via mobile

    there’s no one to check you in, the check in says at 2 pm and the guys leave at 2 pm haha nothing understandable

    nothing

    Stayed in October 2022

  • Reviewed: 23 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 1 night

    The "Check in" was the worst experience I have ever had at any accommodation. The person who opened the door to "greet" us was very unprofessional and did not seem to understand how to do the "check-in". He looked at my passport and asked "what it is" (his words, not mine) so I told him it is a UK passport, he looked confused and asked if I was Irish. All he needed to do was write down the passport number and write United Kingdom but he could not fill out the simple "Check-in" book. Then he picked up my wifes passport (she holds a Fiji passport) he then wasted another 5 minutes on her check-in. We were pre-booked and had even stated what time we would arrive, so he should have been ready. The Cresent Rooms REALLY needs another person for this job, he will not help their business!!

    Stayed in July 2022

  • Reviewed: 23 July 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 2 nights

    It was very hot, during the hot temperatures you can barely breathe there. It is written that the hostel offers the luggage room but when we wanted to use it, the man told us we have to pay 10 euro.

    Evrything that we needed was in the kitchen and rooms, the baths were clean.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    5.0
    Ok for the money but nothing special.
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    That the owner didn‘t know about our reservation at first.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 3 nights
    • Submitted via mobile

    The kitchen was really dirty. The floor was clean but the dishes looked really bad.

    While we booked, the price was one of the lowest in town

    Stayed in July 2022

  • Reviewed: 22 April 2022

    5.0
    Passable
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    dirty bathrooms.

    check out at 12 pm. nice staff.

    Stayed in April 2022

  • Reviewed: 8 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    The bathroom wasn't clean! We didn't find a trash box in the room!

    Nice staff , good location.

    Stayed in August 2021

  • Reviewed: 20 May 2024

    8.0
    It’s was a good for the money
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No lifts

    Location

    Stayed in May 2024

  • Reviewed: 12 November 2023

    1.0
    I felt uncomfortable there
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    miss leading photos and not clean

    Stayed in November 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 1 night

    The facility answers online in a long period, time to time someone looks Booking chat, there was no response on calling or SMS obtain invoice from the accomodation in spite the staff told me to contact the owner by the phone. Please, try to be more communicative online.

    The staff was living in the accomodation, no problem to get inside the the flat, however, it was not typical reception. The room was clean, the bathroom was nearby the room in a good condition.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I didnt like any thing

    It was full of bed bug I pass my nights in hell

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 6 nights

    one bathroom was out of service sometimes you needed to wait, people were knocking on the door late in the evening

    bed were comfortable, clean room,

    Stayed in September 2023

  • Reviewed: 30 August 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Double Room with Shared Toilet
    • Stayed 4 nights
    • Submitted via mobile

    No wifi

    Stayed in August 2023

Showing 1 – 25

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