The room is clean and comfortable and breakfast is good to.

Stayed in May 2024

No lift so for some people with a lots of luggage can be a bit struggle

Great location, clean and cosy rooms, nice terrace to enjoy the sun . Fantastic staff ( manager Rui) very helpful and takes great pride in what he does. Breakfast was very good too, nice and fresh and adequate amount. Had a good time

Stayed in May 2024

Only thing that could have been better was a longer stay. The Hotel exceeded my expectations.

The Hotel was perfect. Room was clean, quiet, comfortable & reasonable. Big window overlooking Moors Castle. Bathroom was spotless. Breakfast was excellent and the room it was served in was cozy. Met other nice travelers from different countries. Location couldn't have been better. Short walk to the train station & the 434 Bus. (Life line to the sites) A short walk into the downtown and a short walk back away from the crowds. Short walks to everything Host Rui was helpful at every stage of the operations. Truly an amazing host with a strong passion for making his guest happy. He helped with luggage; parking; checkin; breakfast and gave us helpful touring & great local dinner suggestions. The deck & patio was well gardened and offered a great escape from the touring insanity. I felt at home.

Stayed in April 2024

Perfect location, only downside is car park a distance away but not big issue as u don't need a car in Sintra:) The owner of the property is very helpful and friendly. Room is comfortable.. we enjoyed our stay in Sintra

Stayed in March 2024

Nothing that I can think of.

The location near the train station, bus stops, and good restaurants is great. My room was very comfortable and had a pleasant view of the patio and the green hills. Breakfast was fresh and tasty. The patio is very pleasant when the sun is out. The proprietor, Rui, is the icing on the cake; he is very kind and helpful.

Stayed in March 2024

Car parking limited.

Location and superb host.

Stayed in March 2024

Host was welcoming and very helpful. Happy to explain what and where to go to see things. Went out of his way to ensure it was a good stay. Breakfast was great. Good range of options. Location is good as far as close to rail and buses. Can walk to some sights but others a Tuk Tuk or taxi. The tourist bus stops nearly at front door.

Stayed in February 2024

Super quiet comfortable, very well located. Rui, the proprietor, is amazing, as all have previously stated. Highly recommended.

Stayed in February 2024

Location and Rui at front desk was very helpful.

Stayed in December 2023

Bathroom could have done with some very very slight improvements (sliding door, soap dish maybe) but was otherwise clean, good size and the shower was perfect.

Excellent breakfast for a 'small & friendly' venue. Always kept restocked and some items changed during our stay to maintains some variation. Location is brilliant for all modes of public transport getting too & getting around Sintra. The outdoor area is very pleasant and has great views.

Stayed in October 2023

The location was very good to all amenities. The manager Rui was exceptional in helping make our stay a great experience. The hotel was very clean and comfortable.

Stayed in October 2023

It's an older hotel so it has the typical quirks of an old hotel, but this is also what gives it it's charm.

The staff were exceptionally friendly and helpful. The breakfast was very nice, including fresh squeezed orange juice, real scrambled eggs, assortment of pastries/breads, jams, etc. Location was very close to the train station and a short walk into the historic part of town.

Stayed in October 2023

Accommodations and hospitality by Rui and his staff was great!!! Rui went above and beyond what was anticipated

Breakfast was good

Stayed in October 2023

Our visit started with a warm and friendly reception by the owner who was very helpful in providing info on how and what to visit. The room was great and comfortable and breakfast was exactly what was needed to start an active day. Ample parking in close by lot was a bonus. It's location to various sites was ideal. I highly recommend Hotel Nova Sintra!

Stayed in September 2023

The owner was wonderful. He was very accommodating and helpful. The breakfast was exceptional and a definite perk. The outside courtyard was also a wonderful place to relax, have a glass of wine, and watch the sunset.

Stayed in September 2023

Nothing

Lovely little hotel, fabulous breakfast. The owner Rui is passionate about his hotel. Location is perfect for exploring Sintra. The veranda is wonderful to relax on after a long day exploring with a bottle of wine. We had ‘a room with a view’ too. Too marks.

Stayed in September 2023

Nothing!

This is our fourth time staying and this hotel and it’s a fabulous location to see enjoy Sintra. Staff aware very friendly and helpful. They also provide an excellent breakfast. Thoroughly recommend this hotel.

Stayed in September 2023

+ very kind and helpful staff, + breakfast is the same as in the photos (As a vegan, I could eat vegetables, fruits, seeds and plant milk for my muesli. My partnet is not vegan, he liked breakfast and could eat more. We both really enjoed terrasse with view on "Castelo dos Mouros"), + good location, + everything was clean, the room had a very high ceiling, which made it more spacious, + free private parking near hotel for free (first you park somewhere in the city (we found it quite difficult), then you go to check in, ask for the key and information about this parking lot, come back - park your car and use this place throughout your stay) .

Stayed in September 2023

Nothing

Boutique hotel with beautiful terrace garden. Breakfast was excellent and available to eat in the terrace. Manager was friendly and helpful. Private parking 2 minutes away. Train station is 5 minutes walk. Sintra Centre is about 20 mins walk from city centre.

Stayed in September 2023

Bit noisy at night due to the location

Rui is a wonderful host. The location is perfect for central Sintra, you can walk everywhere.

Stayed in September 2023

The bathroom we had could use a bit of an update. But overall the room was great. The parking is not easy as you need to ask Rui. But once you know where to park, his explanations were superb.

The location, close to the historic centre. The breakfasts were outstanding. The old feel of the house and the patios.The owner, Rui, is the most helpful and charming host. Gives very good information about Sintra. Very comfortable hotel, run very efficiently.

Stayed in September 2023

Mr. Rui and Bernardo were super helpful, especially regarding our request for parking. They had clear instructions to reach it and also helped us with the heavy luggage into the property. The terrace was lovely with plenty of seats to enjoy breakfast with good weather, as well as the view of the Moorish Castle, day and night. Breakfast was great. Mr. Rui also helped us regarding best time to visit the Pena Palace and how to best reach it. He also gave us a great tip for a hiking trail down from the Palace to the historical center, making our day trip even more exciting! Thank you for everything!

Stayed in August 2023

Breakfast was wonderful, the owner was always near by with helpful hints and so kind as well as his employee. They were so helpful and their hospitality was past our expectations

Stayed in September 2023

It was OK.

The Hotel is very close to the train station, within a 15 minutes walk from the city centre. The owner of the Hotel is very kind person, the breakfast is good.

Stayed in August 2023