We had challenges with toilet flush not working 100%

Great service from the staff at reception and excellent advices.

Stayed in April 2024

Rooms rather hot, wet dog smell on the stairs leading up to rooms.

Beautiful location.

Stayed in March 2024

A great location for walking around the city with lots of restaurants close by. It was such a cute old hotel.

Stayed in April 2024

Very low standard coffee in the morning. Some of the staff in the front desk didn't greet the guests when entering and leaving the hotel.

Everything in our suite was perfect, the view from the window - breathtaking.

Stayed in April 2024

Fantastic location. Great size rooms with view/balcony of the street below. Right on a great shopping street and walkable to many major attractions.

Stayed in April 2024

The breakfast was great. The breakfast room was also impressive.

Stayed in April 2024

Lovely setting in a great location. Great room and very helpful staff.

Stayed in April 2024

Room and bathroom were a little oddly shaped. Plenty of room in the living/kitchen area and bedroom. Bathroom was a little small (by North American standards, but okay by European sizes.) The following is a complaint about most hotels, not enough power points near the bed (for computer, charging phone, CPAP machine, etc.

Staff were helpful. Breakfast had good choices in a nice room, garden and garden bar would have been nice if we had better weather, location was excellent for access to old parts of town and sights, as well as Metro, and many good restaurants.

Stayed in April 2024

There is an extra charge to use the spa pool.

We loved the well-designed apartment we stayed in, with our own balcony overlooking the garden area. It has a rooftop terrace and amazing view over the cathedral and city. It was quiet and peaceful at the back of the hotel yet minutes from one of the most interesting streets in Porto. Wonderful.

Stayed in February 2024

The staff were exceptionally supportive.

Stayed in March 2024

SPA wasnt up to expectations. The bungalow was basic

Very nice breakfast, great location, friendly staff

Stayed in December 2023

This spot is perfect. The hotel was comfortable, clean and everyone was super helpful.

Stayed in February 2024

everything

Stayed in February 2024

Noise from the family in the next room.

Excellent location.

Stayed in February 2024

Layout of garden villa was a surprise having to walk through the bedroom to get to the toilet upstairs. But not a massive issue

The location is fantastic for all attractions, thank you for a great break

Stayed in January 2024

We are Japanese, so This room would have been great to have a bathtub.

The reserved room was large enough for a family stay and you could overlook the city of Porto from the window with a Cathedral view with 4 terraces, and the interior and furnishings were wonderful. The staff was also friendly. The music at the breakfast venue also served guests on New Year's Eve and New Year's Day with songs suitable for each day. The food was also replenished with fresh food as appropriate, and I think the staff's heart was warm. The reception also delivered the cake at the end of the year and champagne to the room, and I would like to extend the stay if it was possible to change the plane.

Stayed in January 2024

We were given an accessible room and the water from the shower went all over the bathroom.

Amazing location on the main street and within walking distance of most sights. Room was a good size with a comfy bed. Gym had a few machines and dumbbells for a good workout while on vacation.

Stayed in October 2023

We noticed small spots in our room and other locations that showed some deferred maintenance. We stayed here 6 years ago. It seems the pandemic and the tourism economy have had an impact.

The location is great. The spa facilities are small but good. The garden is a great place to escape to enjoy the view with a glass of wine or to eat breakfast. Perhaps the best is the value this hotel provides versus other places to stay on Rua das Flores

Stayed in December 2023

Pool closed during stay

Everything - staff, room, view , cleanliness , location

Stayed in November 2023

It was no fault of the hotel but the villa we booked was outside of the main building and we had to exit the building, walk up a small flight of steps with our luggages. It was raining quite heavily on one of the days we stayed and we had to use umbrellas from our villa to the main building. If you happen to need to book the villa take note of the accessibility.

We love the location which is right in the middle of town and is easily accessible to the metro station as well as short walking distances to all the various sights. The staff were very friendly and helpful too. The villa room was very spacious with a nice kitchenette and sitting areas. The garden in the villa was very nice with good views.

Stayed in November 2023

Spa could be better. Nowhere to relax apart from one’s room

Great staff. Excellent bed and linen

Stayed in November 2023

It was a bit chilly in the room - old building drafts. But additional blankets were available.

Fantastic location and really nice room set up!

Stayed in November 2023

The room was elegant and unique. Breakfast was nice.

Stayed in November 2023

Needs some soundproofing could hear room next door now and again

Great location, clean spacious rooms, nice decor, friendly and helpful staff, lovely spa and gym area

Stayed in November 2023