no comment

room; breakfast

Stayed in May 2024

Cleaning services has a lot room to improve. The first day we arrived the cleaning ladies kept their mops and a little pile of garbage right at our door. The next day they removed the mops but little pieces of garbage stayed right there at our door. Nobody removed it in 2 days when we stayed in the hotel. This was the first thing we saw when entering our room and the impression was immediately spoiled. Further, windows in our room were dirty. When we sat at the table to have lunch, there was bread under our table that was dropped by previous guests, kids it seems.

The Raiva restaurant is top notch The views to the river Clean design

Stayed in May 2024

n/a - it was perfect

fabulous

Stayed in May 2024

One of the outdoor pools could have been heated (?). The design of the place is somewhat utilitarian - long corridors. Not the best sound insulation between rooms.

The location is excellent - south bank of the Douro and very private yet open. Also very quiet. Room size was good and the furnishing of good quality. All the staff we dealt were very pleasant and helpful.

Stayed in May 2024

Beautiful view from the room

Stayed in April 2024

Nothing

The location is fantastic The rooms are fantastic, with a great view of the river The staff are incredible and they are always willing to help Breakfast very good. Lots of options Raiva restaurant is awesome

Stayed in April 2024

Quirky lift too slow.

Architecture - contemporary style

Stayed in April 2024

nothing. Everything was perfect.

We recently stayed at Octant Douro to celebrate our first year anniversary and we couldn't have been happier. I think we were given a free upgrade and the view of our room was incredible! The staff went above and beyond to ensure that our stay was perfect. We were welcomed with fruit, a bottle of wine, and a personalised card in our room, which made us feel really special. We ate in both of the hotel restaurants and the food never disappointed. Again, we were given a special treat at the end to mark the occasion! The breakfast is also really good. Although we didn't have a spa treatment we made use of the steam room, sauna and heated pool, which were excellent. The hotel is beautiful but the staff's excellent service and attention to detail really set it apart. It's clear that they take great pride in their work.

Stayed in April 2024

The price :)

Everything was perfect!

Stayed in April 2024

I found the pillows to be too soft, it wasn't until I was checking out I found the pillow menu. It was otherwise perfect!

The views from the property and our room were breathtaking. The room was very clean and comfortable. We appreciated the included breakfast, and found the onsite restaurants to be quite good. We loved the indoor pool and also took advantage of the babysitting services. Everything about our stay was wonderful.

Stayed in April 2024

Just a bit more attentive service - we had some longish waits to place orders for food and drink - but to be honest we weren't in a hurry, so it didn't matter too much.

The hotel is superb. Incredible views from main areas, and all the pools are beautiful. The room is an incredible size, as is the bathroom. Food and drinks are priced well for the quality - and meant we really enjoyed the whole experience. Service was a little patchy - but didn't lessen our experience at all.

Stayed in April 2024

People in the spa would listen to phone videos with sound. Indoor pool is super loud.

Location was amazing. Stuff was very friendly.

Stayed in April 2024

just great!

Stayed in April 2024

Great room, wonderful view, very nice SPA, very good restaurant service.

Stayed in March 2024

The food downstairs could be a little bit better

The hotel is stunning. Everything is beautiful And well thought. Nature is spectacular. Staff super friendly. It rained the whole time we were there but we still had a nice time chilling at the pool.

Stayed in March 2024

Impeccable hotel and facilities. Very friendly and helpful staff. Amazing and quiet location within the nature. Pool and spa open 24h is definitely a good detail. Breakfast is definitely a 10 out of 10.

Stayed in March 2024

Nothing

Staff and food

Stayed in March 2024

The website said "no kids in the spa section after 16:00", but there were a lot of kids in the spa section. It would be nice to have some kid-free time to relax in the spa section. Also; PLAN YOUR PICKUP WITH A TAXI. Tried getting an Uber or Taxi back to Porto, but it wasn´t that easy. Not the hotels' fault, completely our own. Just be smart and plan more than I did! Hotel helped me find a driver!

Had a river view room and it was beautiful. This place is so quiet. A break from the hectic everyday life and this refreshed my mind. The staff is super helpful and kind. Rooms are great. Food is also good!

Stayed in March 2024

It was all in the details: the most wonderful stay. My only regret is not staying longer.

Stayed in March 2024

you need to consider that it is not located at the winery area- this hotel is kind of remote and located in the middle of no where so there is not much around

we had the most perfect stay ever. this hotel is worth every penny, its the ultimate time-out for couples. the room was amazing, the inside door pool is great and the breakfast is perfect!

Stayed in January 2024

Everything, location and staff

Stayed in January 2024

The casual restaurant could have more quick-eating options.

Great facilities, very comfortable and clean room. Incredible view of the Douro, quiet and great for relaxing, reading and recharging away from big cities. The entire team ready to make your stay pleasant.

Stayed in January 2024

Incredible place for a relaxing weekend! We enjoyed everything : the spa, the food and the amazing view. A place to go with your lover :)

Stayed in December 2023

Everything was superb. The hotel is very charming, the staff are very friendly. Spa, restaurants and view are just amazing. It was hard to leave… definitely coming back.

Stayed in November 2023