Rua Particular, 2769-504 Cascais, Portugal
#11 of 33 hotels in Cascais
Guests' ChoiceBased on 260 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 13 June 2022
Kate
United KingdomAlthough the staff were very friendly the service was unfortunately slow
Breakfast was excellent, beautiful surroundings and attentive staff
Stayed in June 2022
Reviewed: 12 June 2022
Nicolas
FranceNo late check out
Swimming pool
Stayed in June 2022
Reviewed: 8 June 2022
Maribel
IrelandEverything, specially the Spa y the big pool. Very friendly staff!
Stayed in June 2022
Reviewed: 3 June 2022
Jackie
United Kingdomnothing
exceptional. the staff could not do enough for you. the rooms had everything you could want and the beds were so comfy. the wellness centre is definitely worth a visit.
Stayed in June 2022
Reviewed: 26 May 2022
Khaled
Saudi ArabiaI didn’t like the fact that u have to pay for water. they only give you one bottle first day for free. and then u have to pay for it, although I was staying at suit.
nice rooms and facilities… quality and cleaning were excellent.
Stayed in May 2022
Reviewed: 26 May 2022
Katherine
United Statesbuffet breakfast was just ok (often cold items) but you can order a la carte other eggs etc. cleaning staff were delightful other breakfast staff were ok
great location! old style comfort. fantastic pool
Stayed in May 2022
Reviewed: 25 May 2022
Stephen
United Kingdomthe only one minor point would be the television was a little small
excellent location luxurious surroundings and great sense of history
Stayed in May 2022
Reviewed: 20 May 2022
Karin
AustraliaUmbrellas didn't cope with the wind!
Breakfast, room
Stayed in April 2022
Reviewed: 9 May 2022
Michael
United Arab EmiratesLack of service around the pool.
Extremely customer friendly staff, all lovely people and extremely professional and helpful. The rooms, and food were excellent. Marco and Wilson in the bar are just great at their jobs and with customers. Great housekeeping staff, front desk, and the team in the restaurant, and in the shop. lovely pool and gardens. A really classy hotel.
Stayed in May 2022
Reviewed: 19 April 2022
Ansonette
South Africathe lifts were often slow and bar area overcrowded . people often walked in the breakfast room without masks. Breakfast service was very slow and we were often left without cutlery when they removed the dirty cutlery without replacing it. many of the “new” staff was standing around talking to colleagues, vs replacing the plates and cutlery.
great breakfast and rooms.
Stayed in March 2022
Reviewed: 4 April 2022
Cristian
Romaniaeverything was amy
Stayed in April 2022
Reviewed: 1 April 2022
Tutorista62
United KingdomSome noisy guests in the room above on Saturday night.
The staff were friendly and helpful at all times especially Rachel whose smile lit up breakfast and knowledgeable Wilson in the bar. Our room was comfortable and spotless. The public areas were impressive and peaceful: ideal for relaxing with a book and people watching. The peaceful atmosphere of old world elegance throughout is the perfect antidote to the harsh stresses of modern life. Great buffet breakfast ample quantities available, good choice and even fresh chopped chives to sprinkle on our scrambled eggs or tomatoes, a nice touch. Excellent spa facilities included in our room price. Weather too cool to use the outside pool for me, but my husband enjoyed it. A nice walk along the promenade to Cais Cais and the clean beach is a few steps away as is the Casino. Highly recommended: we will definitely return soon.
Stayed in March 2022
Reviewed: 1 April 2022
Obispo
United StatesHousekeeping was a bit intrusive. You definitely want to keep the 'do not disturb' sign on the door or they'll walk right in. Television service was sub-standard.
An elegantly appointed room with all amenities in the old style of the grand hotel. Great staff, terrific breakfast.
Stayed in March 2022
Reviewed: 23 March 2022
Rebecca
United KingdomSpa, had a massage
Stayed in March 2022
Reviewed: 22 January 2022
Michael
IrelandOld system for hot water, small room
Nice leisure centre and spa
Stayed in January 2022
Reviewed: 2 November 2021
Edward
Irelanda lack of good quality restaurants close by.
excellent hotel, very clean and comfortable. Spa facilities and spa pool best I have experienced.. lovely outdoor pool area.
Stayed in October 2021
Reviewed: 26 October 2021
Eric
FranceThe pool is wide and pleasant. Liked the sixties luxury design, very cinematographic.
Stayed in October 2021
Reviewed: 13 October 2021
Agris
Latviaexelent place and staff
Stayed in October 2021
Reviewed: 9 October 2021
Gill
United KingdomWe have stayed many times and always wonderful - The eggs bennedict for breakfast was a delicious addition
Stayed in September 2021
Reviewed: 8 October 2021
Christine
United KingdomLove the hotel and it’s grandeur, the bar is very dark and may benefit from a different lighting and a little upgrading
Immaculately clean. Stylish, perfect location. Fantastic food, cocktails and service. Especially Angelo and Wilson in the bar and by the pool. Maria made you feel welcome everyday at breakfast, dinner or lunch, very professional, friendly and helpful. All the staff are excellent throughout the stay. Been coming here for several years and standard remain high
Stayed in October 2021
Reviewed: 26 September 2021
Paul
CanadaEverything The hotel and staff are wonderful
Stayed in September 2021
Reviewed: 16 September 2021
Catherine
United KingdomBed rather firm and not that comfortable.
Beautiful hotel, food and service was very good.
Stayed in September 2021
Reviewed: 12 September 2021
Margarida
United StatesThe air conditioner didn’t seem to work, the staff tried to help without success, it was very hot in the room.
The room was beautiful and spacious and the staff was super friendly. The outdoor areas were very pleasant and well maintained.
Stayed in July 2021
Reviewed: 28 August 2021
Mary
IrelandEverything 😄
Stayed in August 2021
Reviewed: 23 August 2021
Vincent
IrelandThe room is on the small side.
Breakfast was lovely and staff were very friendly and helpful. Spacious area around pool with comfortable beds.
Stayed in August 2021
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