Av. Manuel Julio Carvalho e Costa, 115, 2754-518 Cascais, Portugal
#25 of 32 hotels in Cascais
Guests' ChoiceBased on 702 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.9
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 27 April 2024
Lynn
AustraliaSmoking in the outdoor areas.
Well situated, friendly staff, good amenities only stayed one night so didn’t get to use the facilities.
Stayed in April 2024
Reviewed: 19 April 2024
Esa
IrelandFor the price, its a grand deal. Change nothing.
charming staff, quiet during my stay. Exactly what I expected during my business trip. Breakfast gave me a good start in the mornings.
Stayed in April 2024
Reviewed: 16 April 2024
Jacinta
IrelandNo direct access to sea
Staff super, lifts always available. Loved little touches like iced water in lobby. Great facilities for sport
Stayed in April 2024
Reviewed: 15 April 2024
Fatima
Netherlandsno restaurant close by
the staff, tha apartment
Stayed in March 2024
Reviewed: 14 April 2024
Lis
United KingdomBit tired in some areas of the hotel but this didn't ruin our stay
Location was ideal & good facilities Room was a good size, although with a teenager, an extra single bed rather than trucnk bed would be better Breakfast was fine Staff were super helpful
Stayed in April 2024
Reviewed: 14 April 2024
Brenda
United States Minor Outlying IslandsNothing
Breakfast good Room comfortable
Stayed in March 2024
Reviewed: 6 April 2024
Claudia
CanadaStaff were very friendly and helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Marina
CyprusEverything was great maybe some more update on the rooms
Nice spacious rooms excellent breakfast
Stayed in March 2024
Reviewed: 30 March 2024
Gerardoreilly
United KingdomDespite having confirmed our intended slot for breakfast (which is a must, given their restaurant is so small, they book you in between 7-8, 8-9 or 9-10am; when we presented at 8am on our first morning, we were accused of arriving too soon, and not having booked with reception. This was not the way to treat customers, and it spoiled my mood for breakfast (we eventually got a place, but the greeter wandered around looking for places that could be freed up!). It was a dreadful experience, and this really should not happen. The assumption was the customer made a mistake, when actually it was not us. Regardless, the way we were treated in those few minutes really spoiled my morning, and day, and even after double checking our breakfast slot for the next day, we were still anxious as we arrived for breakfast, at our newly changed 7am slot (we decided as there was a shortage of some breakfast at 8am, starting at 7 would be better). Also, things like cups for tea were not being rotated quickly enough, so you had to dig to the back of a low shelf to find them (it would have been OK if you were 3' tall); no clean teaspoons available so I had to ask, and weirdly the waitress then sought to replenish the dish with spoons BEFORE handing one to me, and then bringing me one. There are ways to annoy a customer, and they managed to do that for me.
The room was lovely, with a huge balcony around the front of the room with views of the sea, past buildings etc. The pool was in view too, and we stayed at a quiet time, so it was lovely. The area is quiet too, so there was no external noise at night time.
Stayed in March 2024
Reviewed: 27 March 2024
Carla
PortugalFantastic location and friendly staff
Stayed in March 2024
Reviewed: 24 March 2024
Kala
United StatesWe liked or stay
Good breakfast with a variety of items.
Stayed in February 2024
Reviewed: 22 March 2024
Laurabama
IrelandThe hotel was really comfortable and beautiful, but the staff is the highlight of all. Excellent service, Rodrigo in reception was super helpful and friendly every time we approached him, so it was all the staff.
Stayed in March 2024
Reviewed: 19 March 2024
Maureen
United KingdomCourtesy bus available
Lovely big room, reasonable price
Stayed in March 2024
Reviewed: 14 March 2024
Lucia
SlovakiaPoor insplation of the rooms
Stayed in March 2024
Reviewed: 8 March 2024
Lourene
CanadaThe decor is a bit tired.
Breakfast was great, pool was lovely, room needed some updating, but it was fine Staff was wonderful! Every single person! They left some champagne and cake in my room for my birthday! Lovely
Stayed in March 2024
Reviewed: 2 March 2024
Wally
CanadaWe had many problems with our room, plugged sink, phone not working and a finicky shower.
Location, breakfast and facilities.
Stayed in March 2024
Reviewed: 28 February 2024
Callely
CanadaMore gym equipment!
I loved the breakfast & room. The gym is a little limited but everything else is great!
Stayed in February 2024
Reviewed: 22 February 2024
Maria
South AfricaNot very clean,no toiletries in the bathroom,towels were disgusting
Friendly staff,good location
Stayed in February 2024
Reviewed: 12 February 2024
Ian
GermanyAll was excellent
Great location and great service from the staff . Very good breakfast ! Great views !
Stayed in February 2024
Reviewed: 7 February 2024
Yevgeny
PolandDifficulties with access to the sauna and gym.
Good location of the hotel, excellent condition of the room and view from the window and balcony. Excellent breakfast, there is an opportunity to use the swimming pool on site.
Stayed in November 2023
Reviewed: 7 February 2024
Oleg
IrelandChoosing this hotel was mainly due to the pool and sauna. Out of 9 days of stay, the sauna worked only on the first day. And even then, when we were sitting there, the lights went out. We had to leave in pitch darkness. Luckily, no one got burned by the stove! On all other days, it was turned off and not working. The heated pool was also hot only on the first day of the stay. All other days it was cold. A cold pool. Without the possibility to warm up in the sauna. Great. Judging by the comments, this is a constant issue. And no one is planning to fix the problem. It's more convenient for them to placate guests with promises that 'it will be fixed tomorrow', without actual resolution.
The receptionists are very responsive, pleasant in communication, ready to help. The cleaners did an excellent job! Breakfasts are hearty.
Stayed in January 2024
Reviewed: 1 February 2024
Boris
Croatiabreakfast, pool, room
Stayed in December 2023
Reviewed: 28 January 2024
Marie
FranceA bit far from the center but there is a shuttle !
Clean, confortable, quiet, good facilities.
Stayed in January 2024
Reviewed: 24 January 2024
Hanspeter
SwitzerlandNothing
Vue to ocean, indoor pool open 8-21, Turkish bath, breakfast buffet, free parking on site
Stayed in January 2024
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