Praça Da Ribeira, 1, União de Freguesias do Centro, 4050-513 Porto, Portugal
#85 of 225 hotels in Porto
Guests' ChoiceBased on 709 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 12 May 2024
Timothy
United KingdomBe aware the area outside is very busy so leaving the windows open isn't an option, however the windows and air con are good.
Lovely position we had a double aspect room on the 4th floor overlooking the railway bridge
Stayed in April 2024
Reviewed: 10 May 2024
Robert
United StatesWish we could have unlimited Nespresso for the room (super minor detail). Only "negative" I could come up with.
Location and staff were excellent. Room was clean and comfortable. Was a wonderful place to stay for 5 nights. The included breakfast was satisfying.
Stayed in May 2024
Reviewed: 7 May 2024
Donald
United StatesConstruction noise all day long from the building behind Hot breakfast items were cold
Location was the best
Stayed in May 2024
Reviewed: 5 May 2024
Nanette
United StatesThe coffee was not good.
Stayed in May 2024
Reviewed: 1 May 2024
Georgia
United StatesOnly concern was the shower/tub getting in/out having to climb over the toilet around the glass. Is a possible fall hazard. Can easily be fixed by changing the opening of the glass.
Everything. Beautiful hotel. Great location. Perfect room. 304. Balcony over the river. Great breakfast. Entire staff helpful. Loved it. Highly recommend.
Stayed in April 2024
Reviewed: 29 April 2024
Robyn
AustraliaNothing
Location was excellent and staff were very helpful
Stayed in April 2024
Reviewed: 29 April 2024
Des
IrelandNo view from our room and lost of noise from the side street below
Location was perfect
Stayed in April 2024
Reviewed: 15 April 2024
Graeme
United KingdomAn excellent location close to many restaurants and a vibrant area, the hotel staff were very helpful and could do enough to make our stay enjoyable. Breakfast was very good with plenty of choice, particularly the pastries and cheese.
Stayed in April 2024
Reviewed: 13 April 2024
Seonghyeon
BelgiumThe Hollandaise sauce on the eggs Benedict could be better (just a little suggestion!)
Friendly and welcoming staff The river view Nice breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Henrik
SwedenFrosted glass walls around the toilet.
Port wine included in breakfast. The location. Service minded staff.
Stayed in April 2024
Reviewed: 6 April 2024
Alison
United KingdomNothing
Great location. Lovely hotel. Really well converted. Nice little bar. Only ate in restaurant at breakfast. Staff very friendly.
Stayed in April 2024
Reviewed: 4 April 2024
Dong
United StatesSuper friendly and helpful staff
Stayed in March 2024
Reviewed: 29 March 2024
Robert
United StatesThe gym is really bad and wholly insufficient for a five star hotel. No pool. The lobby is small, cramped and unattractive. There can be a lot of noise and commotion and crowds right in front of the hotel, so the experience here is not one of tranquillity. No convenient parking.
The location is the best one in Porto--on the Ribeira. We started in a standard, average room with no view, but the hotel let us upgrade for extra charge to a room with breathtaking views of the Douro River and the Ribeira. The included breakfasts were abundant, but dominated by cakes and high carb foods; lots of choices including yogurt, fresh fruit, seeds, eggs and other good foods. The staff was professional, well organized and helpful.
Stayed in March 2024
Reviewed: 28 March 2024
Susan
United KingdomThe room we were in was a bit dark. Could maybe have done with a bit more lighting to compensate. It would have been good to have shower gel easily available beside bath as well as in shower.
The restaurant was fabulous. We had delicious meals in the evening and the service was outstanding. The location was superb, very central and lovely views across the river.
Stayed in March 2024
Reviewed: 27 March 2024
Sheila
United KingdomLovely location and staff very friendly and helpful. Breakfast fab!
Stayed in March 2024
Reviewed: 23 March 2024
Gerardine
IrelandCannot fault anything
The central location right smack bang in the middle of it all.
Stayed in March 2024
Reviewed: 23 March 2024
Sarah
United KingdomNothing@
Location Comfortable room Exceptionally clean Good breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Stuart
United KingdomThe location is great and the beds are comfortable and great staff. The breakfast was one best I have had in a while.
Stayed in March 2024
Reviewed: 18 March 2024
Kevin
United KingdomThe room was clean and spacious. Location on riverside. Staff were incredibly friendly and couldn’t do more to help. Seating and bar at front. Lovely restaurant with great staff who were knowledgeable and accommodating.
Stayed in March 2024
Reviewed: 18 March 2024
Sabra
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 6 March 2024
Thomas
SwitzerlandService at the hotel bar is slow, one person by himself works there most the time.
Everything ok. Room and bed were excellent!
Stayed in March 2024
Reviewed: 4 March 2024
Johnny
United KingdomAnnex away from the main hotel
Location
Stayed in February 2024
Reviewed: 25 February 2024
Thomas
United KingdomThey ran out of bacon and eggs at breakfast
Fantastic location, welcoming friendly staff, and the world’s most comfortable bed!
Stayed in February 2024
Reviewed: 24 February 2024
Daniel
United KingdomAll good
Location
Stayed in February 2024
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