Bit of a mix up at check in, which took an age to sort out. The check in staff had limited English understanding, even tho it is stated as a language spoken at the hotel. It was eventually sorted out to my satisfaction.

Location. Food

Stayed in April 2024

Average breakfast, swimming pool was closed in April

Comfortable hotel, with very nice overall decoration of a 18th century convent, large spaces (terrace, living room, restaurant). Nice view of the mountains.

Stayed in April 2024

dinner's price

the confort

Stayed in January 2024

The mattress was a bit stiff for my perference

It was a very nice stay. We booked it a bit on the spot, and they could fullfill our needs. The breakfast had a variaty of cakes, eggs, bacon and such. It was a pleasant stay.

Stayed in February 2024

The Wi-Fi was intermittent and for our tastes, the beds were a bit too firm.

The property was lovely. We were appreciative of the staff’s attention to detail and kindness. The rooms were exceedingly spacious, with plenty of storage. And the views from the pool were million dollar vistas.

Stayed in September 2023

The only comment is the beds are a little on the firm side.

Loved the pool and surrounding vineyard. Staff were also awesome.

Stayed in July 2023

Location was a little out of the way and, at first, difficult to find.

We were well looked after by the dining room staff. The food was good but not exceptional. The wines were very good.

Stayed in July 2023

Lack of staff attention

Amazing building

Stayed in June 2023

The Pool was not open when I was there, which was a bit disappointing. There was no tea/coffee with water cattle in the room which I thought was a shame.

Really nice location and hotel. The staff was really lovely and the hotel and decor amazing. Stunning views!

Stayed in May 2023

Comprehensive and polite Staff.

Stayed in April 2023

The swimming pool was out of service.

The service, the staff was so nice and always available to help.

Stayed in April 2023

Great location

Stayed in March 2023

Old style furniture not só comfortable.

Very nice setup

Stayed in February 2023

Nothing

Wonderfully renovated convent building with superb views over mountains. Staff very friendly and very helpful. Food great.

Stayed in November 2022

it needs to be updated

gorgeous old building and kept in good condition. the pool and the view were fantastic and the size of the rooms and the balcony was wonderful

Stayed in September 2022

Not very organised. There may be a lot of noise in case of an event happening (there was a baptism with music until late in front of our room). Some parts of the property (like the game room) appear incomplete.

Spacious, historical building.

Stayed in June 2022

The care with the Bathroom furniture.

The history of the place. The landscape visible from the balcony and the swimming pool. Staff very friendly. In the vicinity of Serra da Estrela e Serra do Açor

Stayed in August 2022

Wifi bad :(

The hotel is very pretty. Great surroundings & the pool is great. It was a little busy at the pool but still nice. The rooms are simple but clean. Staff was very helpful & good.

Stayed in August 2022

Difficult to get to the pool. There's no easy route.

Loved the room and the staff. They went above and beyond. Breakfast had a lot of choices and dinner was special every night. I even got a chance to use the pool which was very refreshing on a hot day.

Stayed in June 2022

Food in restaurant was not up to the four star rating

interesting building set within a stunning location. Staff were very friendly.

Stayed in July 2022

Dining room. Food not up to standard of rest of hotel and no draft beer!@

Stunning hotel and grounds and views amazing

Stayed in June 2022

Bed, restaurant menu

The space. the window views

Stayed in April 2022

Nothing. Everything was as expected

Beautiful hotel located in an historic building wonderfully refurbished. The room was amazing, spacious and comfortable with an astonishing view from the balcony. The staff was helpful and breakfast was delicious. A beautiful place for those who seek silence, quietness and rest. To be back with more time to enjoy the surroundings.

Stayed in February 2022

The location was a little hard to find. Once found, however, no issues. Also, the pools were not clean (a lot of floating insects) but summer was way over, so we thought it was normal.

This was a very unconventional stay, as the place where we slept was a touristic attraction on itself. The convent is huge and very interesting to explore, with even a church inside. The restaurant is very good, and the staff was very accommodating even when we arrived at late hours they still provided a great dinner. Breakfast is tasty, varied and in good portion. The pools are big and they also have a lot of terraces where you can just hang out and take in the fantastic view. Located near a lot of interesting places to visit, but you must have a car.

Stayed in October 2021