Rua do Mondego, Lote 9 A, 3520-063 Nelas, Portugal
#3 of 11 hotels in Nelas
Guests' ChoiceBased on 43 hotel reviews
8.9Cleanliness
9.7
Comfort
9.5
Location
8.3
Facilities
9.2
Staff
9.7
Value for money
8.7
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 April 2024
Rute
PortugalNothing.
Everything was perfect.
Stayed in April 2024
Reviewed: 31 March 2024
Jose
PortugalGood Breakfast Excellent Staff in the Spa Excellent Offer of massages in the SPA Nice offer in the bar and above all a very professional and nice staff in all the Hotel.
Stayed in March 2024
Reviewed: 25 February 2024
Nuno
PortugalVery quiet and comfy place
Stayed in February 2024
Reviewed: 19 February 2024
Joana
PortugalOrange juice for breakfast could be natural. The restaurant is ok, but a bit pricey for the service/food. Personally dislike toilets in the bedrooms separated only by glass.
Breakast was very good. The spa was very relaxing with the indoor/outdoor pool was perfect. Nice to have specific times for families.
Stayed in February 2024
Reviewed: 29 January 2024
Caitlin
NetherlandsWe had a wonderful stay at the hotel. The staff was super friendly, the room was really clean and comfortable and we loved the spa
Stayed in January 2024
Reviewed: 18 December 2023
Bibiana
PortugalNada a apontar
Adorei os quartos e o design em si do hotel
Stayed in December 2023
Reviewed: 22 November 2023
Gabriel
PortugalThe inside pool (with the full sauna pack), the exceptionally good treatment from the staff and the striking view from the infinite pool
Stayed in November 2023
Reviewed: 23 October 2023
Xprodge
PortugalIndoor pool temperature was cold which was disappointing. Reported to be 26-29, but closer to 26 most likely. The hotel is not quite kids friendly and the spa is a showcase of it - filled with several couples quietly on their mobiles - but our child had quite some fun going from indoor to outdoor and vice-versa
Great atmosphere and excelent service The hotel is very recent and it feels very confortable and cozy, we chose a larger room which was a good option to enjoy the hotel (2 adults + 4yr)
Stayed in October 2023
Reviewed: 16 October 2023
Eileen
AustraliaRoom design! Glass door to shower and toilet and wash basin out in the room next to bed. No towel rails. Tiny bar fridge.
Comfortable room with a large balcony and lovely views.
Stayed in October 2023
Reviewed: 21 September 2023
Mafalda
LuxembourgThe pool area is very nice and we are looking forward to try out the spa. Breakfast was very diverse and delicious.
Stayed in September 2023
Reviewed: 20 September 2023
Joanne
United KingdomBathroom in the bedroom has glass doors. Other guest sharing could see into the bathroom meaning no privacy! Ok for families sharing but not good for friends or work colleagues sharing. Very poor design. Opaque glass would be better.
Lovely hotel. The staff were super helpful and friendly. Pool was really nice.
Stayed in September 2023
Reviewed: 21 August 2023
Diogo
PortugalThe facilities are great and the staff very nice and available! Definitely to recommend and return!
Stayed in August 2023
Reviewed: 11 August 2023
Grafinger
United Arab EmiratesNothing.
We had one of the nicest hotel experiences for years. The most amazing part is the team at Puro Dão Hotel & Spa. They are making your stay a wonderful experience and you cannot wait to book your next trip and bring your family along! Thanks for everything, from check-in by Wilson, the well prepared, comfortable and spacious rooms, a wonderful breakfast and the very attentive staff!
Stayed in August 2023
Reviewed: 30 July 2023
Michael
PortugalCouldn’t stay longer
Just opened, this hotel is a unique pearl in the area! Really wanted to keep it as secret retreat for ourselves, but the amazing staff deserves public kudos.
Stayed in July 2023
Reviewed: 29 August 2023
Anna
PortugalBreakfast is a joke - like in a 2 star hotel. We teied to order in room breakfast for the second day, but it never came until we reminded them in the morning. Pillows are very uncomfortable. We did not get the room we booked and were given a dirty room when asked to be moved, so eventually had to come back to the room we did not book. Swimming pool is not fully functional but no notice or information about it. No attention to details in this hotel - we know they just opened, but there is a looooong way to go to to a decent service.
I liked that room service exists, even though its a 4 star hotel. Very decent selection of food at the bar and restaurant for lunch and dinner.
Stayed in August 2023
Reviewed: 3 May 2024
Joana
PortugalThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 April 2024
António
PortugalThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 April 2024
Joao
PortugalThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Sabine
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 7 April 2024
Santos
PortugalThere are no comments available for this review
Stayed in February 2024
Reviewed: 9 March 2024
Daria
UkraineThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Grilo
PortugalThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 February 2024
Jennifer
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 13 February 2024
Francisca
PortugalThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content