Staff were amazing, and the view from our balcony was second to none. I would highly recommend this place to everyone!

Stayed in April 2024

Large rooms, comfortable bed. Lack of privacy between the room and bathroom, nothing major anyway.

Stayed in April 2024

Dinner at the restaurant was bland, overpriced & service was slow & not attentive. Breakfast included but lack of staff, no coffee as machine was malfunctioning but reasonable choices. If restaurant improved better ratings would come

Room was ready before official check in time, complimentary Tour & tasting at the Quinta, new modern vibe to decor, lovely terrace off our room, incredible views of the Douro, 15 min to Pinhão, large room & very quiet

Stayed in May 2024

Nothing

Clean quiet, nice location

Stayed in May 2024

A challenge to drive up to the property when vehicles coming the other way. But I guess a bit of fun.

Lovely room and awesome breakfast

Stayed in April 2024

The river view was limited from the room and also there were air conditions bellow the window.

We loved everything but we always first start with people. There were two guys at reception desk, both extremely kind, helping us with all the information we needed. The room was very comfortable, the best beds on our whole trip, it was like sleeping on the cloud:). Explanation about the winery and wine tasting comes as a bonus. Here too, the guy was kind and super professional. Breakfast very good, served with a smile of ladies who were around all the time. The place where thex care about guest. At the end the red hair lady asked us with a big smile if we enjoyed our stay. Yes, we did, very much, thank you!

Stayed in April 2024

Room was huge and very relaxing. Views from the balcony were breathtaking. The complementary vineyard tour and tasting was a nice bonus. 15 minutes drive to pinhao.

Stayed in April 2024

Restaurant for dinner does not have many options and they stay the same. I understand , that it is run by different company .

Located on the top of a hill with magnificent views. Free wine tour with tasting. Room is spacious, breakfast is good.

Stayed in April 2024

We were the only guests of the night so we got a free upgrade to a room with a huge balcony. The views from the balcony over the Douro river were stunning.

Stayed in April 2024

Eggs were very bland.

The location was sublime. The staff were incredibly friendly, helpful and knowledgeable. Unfortunately the kitchen staff did not speak English so well, but the breakfast had plenty on offer but the coffee from the machine was not hot. Options for alternative milk options was on the breakfast bar but no option to have it hot. Cooked eggs are on offer. It is very plain. Pastries are good, variety of breads, meats, cheese and fruit.

Stayed in April 2024

There is no complementary water in the rooms. Maybe the breakfast could add a warm section, but that is if I really have to think of something. Other than that everything was really good.

Wonderful hotel, with restaurant and wine cellar. Beautiful views from our room and almost all areas of the property. Staff were very friendly. Hotel is clean, warm, comfortable. Breakfast was very tasty but a warm option would have been nice, but really not the end of the world as everything was super fresh and tasted great. Very tranquil space and perfect place to stay if you want to get away for a while. Also close to other wine farms and restaurants. We had a private wine cellar tour, the tour leader was well spoken in English, had a lot of knowledge and gave the experience of staying at Quinta de São Luiz a nice touch.

Stayed in March 2024

The coffee from the breakfast machine was watery and had a slight chocolate flavor

Everything absolutely perfect, the bed is phenomenal!

Stayed in April 2024

Amazing view, fantastic room and the most kind staff!

Stayed in March 2024

Small details like no slippers in the room and no egg options other than hard boiled at breakfast.

Classy and relaxing ambiance, beautiful and spacious rooms, staff very friendly and welcoming. Loved the dining experience! And the view is just breathtaking. Fresh berries for breakfast.

Stayed in March 2024

Fresh Fruits Fresh bread

Excellent

Stayed in March 2024

Breakfast should have had more emphasis in organic products considering it's a farm. Supermarket juice is inexcusable for this market target.

Excellent location and very nice and pleasant staff.

Stayed in March 2024

Nothing.

Everything was perfect! The room was immaculate with a huge deck overlooking the Douro river which was a great place to just sit and take in the beautiful view. Breakfast was outstanding and offered a varied assortment of dishes including fresh fruit and fresh squeezed orange juice. A vineyard tour with complimentary Port wine tasting is offered which gives a lot of history about the area.

Stayed in March 2024

Perhaps a bit of a drive if you wanted to go offsite for dinner but the location is good, between Regua and Pinhao.

Room was large and well laid out with lots of storage space and a coffee/tea making station. Our room had a large terrace overlooking the valley and river; it was so peaceful sitting there. Continental breakfast was good as was the included winery tour and port tasting. Rainy and chilly so we didn't use main terrace or pool.

Stayed in March 2024

The restaurant: the dinner is very disappointed, it is overpriced. The codfish rice is too salty, the beef steak is very hard to eat, lots of fat. I hope that the management team can listen the customer feedback and restructure the chef.

The hotel is very beautiful, staff are very friendly and wine tour is very interesting and knowledgeable.

Stayed in December 2023

I would suggest better "arrow" signs of where to drive on their serpentine uphill road to the hotel.

"It is a hotel situated on the steep hill of Douro Valley. The view from the room is breathtaking. Although the restaurant was closed during the winter period, we were the only two visitors in the hotel and the staff still served us a wonderful breakfast every morning. The hospitality, personalities, and service of the staff were amazing."

Stayed in January 2024

It was a beautiful spot

Stayed in January 2024

The restaurant. Overpriced, overhyped. I think this let's the hotel down. A more traditional restaurant would be better I think, the food was very underwhelming and overpriced. The breakfast was limited, especially when staying 3 nights.

Great customer service and facilities.

Stayed in December 2023

No complaints

Beyond the train station into the valley about 10 minutes up the hill with amazing views and away but not too far of one wants to go to town for dinner - it’s only a 15 min ride. Knowledgeable, caring staff!

Stayed in December 2023

Cannot think of any.

All around - a Simply Outstanding experience!! Great location fantastic view and superb staff made our stay so memorable and valuable.

Stayed in November 2023