Achada Do Gramacho, 9230 - 082 Santana, Portugal
#4 of 47 hotels in Santana
Guests' ChoiceBased on 461 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.7
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 28 April 2024
Wanli
United StatesThe villa we stayed in was a bit old.
The property is on a vineyard on the coast with stunning cliff views and rolling hills. We loved the location. The restaurant on site was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Walkingthisearth
GermanyThat I couldn’t stay any longer!
The staff was exceptionally nice. The wine yards next to the cliff are gorgeous and so is the view from the outside pool. Breakfast is outstanding - the egg Benedict with salmon is a must try. There are 3 options for dinner on the property - the hotel bar, the restaurant and the pizzeria. I would highly recommend staying here, the atmosphere is just something else!
Stayed in April 2024
Reviewed: 21 April 2024
Pereira
United KingdomSadly theJacuzzi was not working and booking.com did not let us know .
Amazing staff , good breakfast, lovely food in restaurants.
Stayed in April 2024
Reviewed: 17 April 2024
Donna
CanadaThe only deficiency would be the lack of a dedicated fitness area with good equipment.
The breakfasts were amazing and the property itself is well situated for beautiful sea views and easy access to some of the best hikes on the island. Staff members were also extremely pleasant and very helpful. I highly recommend staying there.
Stayed in April 2024
Reviewed: 13 April 2024
Ariel
IsraelPool outside was too cold to enter (April). Indoor pool, although heated, was also not warm enough to enter in my opinion.
View is amazing, food was great (breakfast & bar), very clean. Staff is really nice and helpful. Although the hotel was fully booked, it didn’t feel crowded at all. Very calm and lovely atmosphere. Will definitely come back!
Stayed in April 2024
Reviewed: 5 April 2024
Kate
IrelandBeautiful location with fabulous views
Stayed in March 2024
Reviewed: 1 April 2024
Jane
United KingdomThe indoor pool was really cold and the jacuzzi was broken
The location, the atmosphere, the staff and the service
Stayed in March 2024
Reviewed: 30 March 2024
Amy
United KingdomNothing
Beautiful location, clean rooms and very friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
Julie
United KingdomNot much to be honest - maybe just the gym equipment wasn't to our standards - but that's because we are keen runners - that's the only thing I can think of.
Fantastic breakfast, lunch and dinner. Food was amazing. Location is fantastic - we had views of the ocean with amazing sunrises. Staff were absolutely amazing. Little chocolates left in our room every afternoon was a nice gesture. They organised our taxi driver for all our walks and they were ever so eager to help. Pools were ok so was the jacuzzi
Stayed in March 2024
Reviewed: 19 March 2024
Benjamin
BelgiumThe curtains in the master bedroom were not keeping the light out in the morning, which I am not used to.
Big house with well equipped kitchen and a nice outdoor patio.
Stayed in March 2024
Reviewed: 13 March 2024
Vanda
Czech RepublicEverything was perfect - it was our second time and we will be back, hopefully in 2025 again. The location and views are truly unbeatable. The room itself is spacious, clean and cosy. The staff are very polite people, always with a smile and a kind word.
Stayed in March 2024
Reviewed: 11 March 2024
Chris
United StatesThe hallway of the new wing of the hotel was under renovation and had a bit of an odd smell.
The view of the northern coastline from the hotel is incredible. The breakfast buffet each morning is excellent, with plenty of variety and above average quality. The staff were all very professional and courteous.
Stayed in March 2024
Reviewed: 11 March 2024
Jill
United Kingdomnothing really.
Lovely hotel and great location - ensure you get a sea view room. Breakfast buffet was fantastic. Restaurant was very good too. Staff very professional and helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Clare
United KingdomThe pizza restaurant which was part of the hotel lacked atmosphere and was quite cold is inside. The door in the hallway outside of our room was banging a little and there could have been a few more toiletries in the bathroom such as a body lotion.
The staff were very friendly and couldn’t do more to help, even made us a lovely packed lunch given we had such an early start the next morning. Communal areas and bar were beautiful and spa looked nice.
Stayed in March 2024
Reviewed: 9 March 2024
Elizabeth
United KingdomInsufficient bedding the first night. There should have been more bedding stored in the room. The Welcome Drink is only on a Tuesday when German flights arrive. It was six nights before we had a welcome drink on the eve of our departure! The outdoor pool looks a bit basic.
The hotel is in wonderful position on a cliff ledge with great views down the coast and towards the mountains. The hotel staff were all very professional and we had a good welcome. Breakfast was splendid, very varied. The breakfast staff were very cheery and looked after us extremely well. The room was well fitted and the bathroom and shower were excellent. We were in the new extension facing the sea. These rooms have a nice feeling but don't get much sun as they are east facing. The restaurant food is excellent but very pricey. Eating in the bar is an alternative and very pleasant. Some dishes were surprisingly large and can be shared.
Stayed in March 2024
Reviewed: 29 February 2024
Giulio
ItalyLocation, breakfast, staff. If people go to Madeira, it is not possible to spent 2 or 3 days in this Hotel!
Stayed in February 2024
Reviewed: 26 February 2024
Carol
CanadaI was hoping to stay in the older part of the hotel but the room was fine
Lovely views
Stayed in February 2024
Reviewed: 22 February 2024
Ann
United KingdomThe basic rooms on booking.com seemed to be the same price as the better rooms which caught us out.
Walks from the door, breakfast, pool, pool and table tennis tables. Staff were very kind. Fabulous views. Lots of different areas inside and out to sit in the evening
Stayed in February 2024
Reviewed: 22 February 2024
Colin
United KingdomNothing
Pretty hotel inside and out with good facilities and fabulous views. The staff were excellent and extremely friendly. Food and drink was very reasonably priced
Stayed in February 2024
Reviewed: 19 February 2024
Alexandre
NorwayAmazing location, cannot get tired of the views!
Stayed in February 2024
Reviewed: 19 February 2024
Joanne
United KingdomLocation amazing. Decor lovely & lovely atmosphere. Hot tub, sauna & pool. Fab scenery & views.
Stayed in February 2024
Reviewed: 13 February 2024
Christine
United KingdomNothing
The location had fabulous views of the sea. The staff were friendly and very helpful. Attention to detail was evident with all areas of hotel. The staff were able to assist us with issues outside of our control efficiently and with good grace. I cannot praise them highly enough.
Stayed in February 2024
Reviewed: 13 February 2024
Mattia
SwitzerlandAbsolutely nothing
Top hotel! Everything is there for a perfect stay. Warmly recommended
Stayed in February 2024
Reviewed: 11 February 2024
Gareth
United KingdomGreat location, lovely staff, amazing views. Great massage.
Stayed in February 2024
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