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Reviews of Real Residência - Apartamentos Turísticos

Rua Ramalho Ortigão, 41, Avenidas Novas, 1070-228 Lisbon, Portugal

#1111 of 3,521 Holiday rentals in Lisbon

Guests' Choice

Review score

Based on 195 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 May 2024

    8.0
    Good except for kichen
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Double Bed
    • Stayed 7 nights
    • Submitted via mobile

    The apartment's kitchen was old and not well stocked for cooking a meal.

    The breakfast offered is delicious and plentiful and the eating area is comfortable with lots of natural light.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Nice hotel on a great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 5 nights

    When I booked the room, I chose 2 adults and 2 kids and I mention in my preference that it is 4 of us, and I payed it, and then noticed that after that, the booking.com changed it to 2 adults only (probably some bug, property is giving the same price for both choices). I wrote to the property right away, explaining situation but they didn't understand or didn't accept my explanation. So, I hat to writing several times, explaining the same things, and it took days to realise that I need to write to the booking.com support to clear the situation. After that I finally got confirmation from both booking.com and the property that we will have room for all 4 of us with breakfast for all 4 of us. Everything was fine when we arrived.

    Excellent location near metro station, perfect for exploring the city. Room was nice, breakfast was good although similar choice each day. Staff was polite, willing to provide explanations and recommendations.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Missing salt, sugar, dishwash fluid in the kitchen

    Friendly stuff, apartment was good, good breakfast

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Comfortable enough but we wouldn't go back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Twin Bed
    • Stayed 3 nights

    The room was dark and dingy and in dire need of an upgrade. We stayed for 3 nights but we didn't really feel like staying in as it wasn't really a comfortable space! The furniture needs upgrading, the cupboards in the kitchen were worn out and there was hardly any light in the apartment. The photos on the website are rather misleading.

    Great location for the Metro and just about walkable to the main attractions in the city. Breakfast was really good and the restaurant part is nicely done interior wise and there's a nice selection of foods. Staff were helpful at breakfast and check-in/out. The kitchen was well equipped, beds were comfortable and the shower as powerful as a jet hose!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the centre of town

    Very friendly and lots of space Convenient for the bus station

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Ok for a short stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 6 nights
    • Submitted via mobile

    1) Very uncomfortable sofa 2) Noise from landing planes 3) Poor breakfast

    1) Big apartments 2) Close to metro station 3) Clean

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    Very kind staff.. It was clean and breakfast was also good

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Friendly staff. Convenient location near Metro and grocery store.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Bed was too hard as was the sofa bed

    Lots of variety in both hot and cold foods. Great coffee. Restaurant offered brunch until late. Outdoor patio was pleasant.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    Despite the fantastic breakfast, they did not serve pancakes for the kids. Unfortunate but it's definitely not a deal breaker.

    Great service, fantastic breakfast, very good commodities, kind employees, and very helpful. We came 3 hours later than expected due to flight issues, frontdesk helped us with a smile and understanding.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was poor, with no other options. Beds are creaking... Everything is old...

    It was really good just one thing, it's cleaner. She every morning, changed a towels and bedding.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed was making that much noise that the kids did not sleep

    Easy to connect to the airport and city center, clean, spacious We made the reservation for a wrong date, they changed the reservation just one day before we went to Lisbon over the phone with no price difference, we really appreciate it

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 2 nights

    Everything was fine, especially location

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Good. Very satisfied.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Twin Bed
    • Stayed 4 nights

    Nothing significant.

    Location is very good. Very nice area, convenient to reach any part of the city. Much stores to drink and eat in the vicinity, El Corte Ingles shopping mall is on 5 minutes walk. I liked the cable TV with many channels (one TV in living room and another one in bedroom) and wi-fi signal that is working without interruptions. Since I had flight late evening staff kept my things last day so I could walk free everywhere around :)

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Good apart-hotel, but with some points of improvements.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Twin Bed
    • Stayed 5 nights
    • Submitted via mobile

    - The bottom side of the bathroom-door was rotten. - The wall of the shower had some mold stains. - Curtains couldn’t close properly. - Remote control from the TV in the living room was missing, and the TV didn’t work.

    - Nice location. - Supermarkets around the corner. - Breakfast was good. - New towels everyday.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    9.0
    Comfy stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Double Bed
    • Stayed 3 nights

    Comfy apartment for work and holidays too. Privacy, nice service, great location. Easy access to metro and centrum. Nice helpful staff. I will come again.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Great
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Twin Bed
    • Stayed 5 nights
    • Submitted via mobile

    Staff could be nicer

    Great breakfast. Good location.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Twin Bed
    • Stayed 3 nights

    noise from plains landing at the airport, which fly directly above the hotel - bring earplugs if you want to have windows open :)! (there is AC however)

    the place is very close to metro (undergroud station) directly connected with both city center and the airport + close to trains to Sintra; outside crowded city center + good breakfast!

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    Carpet in room seemed a bit dingy. Living and dining room setup was awkward. Dining table blocked TV viewing from the sofa.

    Location, great breakfast, and room size.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Great location. Great breakfast
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Twin Bed
    • Stayed 3 nights

    The broken shower.

    Loction was excellent the bed was fine - the shower was broken and should have been sorted before we got the key.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    Lovely family hotel. Very convenient location. Short stroll to subway. Great breakfast.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Great stay...will definitely come back
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 6 nights
    • Submitted via mobile

    There were some times when there was construction noise close to our room. Didn't bother us much since we were out for most of the day.

    The location was great. Next to Cortes Ingles which is a mall with groceries and lots of good restaurants that are open late except for Sundays. It's a 5 min walk from the metro, which is very convenient. The staff was very friendly. The restaurant staff were super helpfull and let me bring breakfast in the room cause my kids couldn't wait up early enough. The kitchen was very convenient for our family as one of my kids is a picky eater so had to make some food.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Very good and comfortable hotel. Good breakfast, cozy rooms.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Everything like expected
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Moquette in the room was not very clean, forniture were very old like years 80/90. Sofà bed good enough only for 2 small kids

    Breakfast very good, with a lot of variety and nice quality. Position close to metro station, room quite big

    Stayed in September 2023

Showing 1 – 25

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