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Reviews of Renaissance Porto Lapa Hotel 5 stars

Rua de Cervantes 169, União de Freguesias do Centro, 4050-289 Porto, Portugal

#27 of 225 hotels in Porto

Guests' Choice

Review score

Based on 341 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.1

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 6 October 2023

    8.0
    Lovely hotel great staff just needs better planning of rooms and being told about payment.
    • Leisure trip
    • Group
    • Deluxe Twin Room with City View
    • Stayed 3 nights

    Few issues - we booked 2 rooms for 4 of us which ended up being 2 floors away from each other - very poor planning for one booking. Payment was made before we even checked in with a €50 extras charge per night per room so that was an extra $300 which meant my credit card Fraud team were ringing me for confirmation. The rooms were gorgeous but the pillows were terrible and flat.

    Hotel was lovely, Breakfast was excellent. Concierge guys were very helpful. The Tokyomilk products in the bathroom were heavenly!

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Wonderful holiday.
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 9 nights

    We were not fond of the 'thump-thump' modern music played at the bar and pool, though it was not very loud. Something more soothing preferred. There no sitting area apart from reception, often busy.

    Staff extremely welcoming and helpful. We asked several questions about local travel and transport - all answered very helpfully. Very clean. Wonderful breakfast and service. Lovely rooftop pool.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    9.0
    All good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 2 nights

    The surrounding area in the back Yard looked a bit like a construction site...

    We could take our 2 dogs with us in the Room which was very much appreciated... good food breakfast as well as dinner

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Brilliant staff ,amazing room and toiletries and superb pool and loungers
    • Leisure trip
    • People with friends
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Building work view being done

    Clean ,modern ,great facilities,excellent pool , Staff were amazing especially George .

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    If the food at the hotel was a little cheaper then we may have eaten there but shouldn’t put you off staying there as there are lots of food places to eat in Porto!

    Staff were very friendly, room was modern, stylish and clean. Rooftop pool was a lovely addition.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Would highly recommend for those planning to visit porto!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    very very pleasant stay in terms of literally everything. Staff is amazing and friendly. The room is super clean and nice. Gym looked great.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    10
    Great hotel with a brilliant pool area that was clean and trendy with good access to Porto city
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 7 nights

    Atmosphere in the downstairs bar was a little lacking, very quiet in the evenings there. maybe more food options also would be good

    Pool area was fantastic, staff were great and attentive and there was a great welcoming feel to the hotel

    Stayed in August 2023

  • Reviewed: 29 September 2023

    8.0
    Beautiful hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    They have problems with there system at the reception. Sometimes they can’t give accurate answers because of it.

    A super nice hotel, great staff and nice breakfast

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Perfect way to end our cycling trip to Santiago
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooftop pool and the food

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The property was just beautiful! It was a bit of a walk down to the center, but perhaps if you are a bit more fit than we are, it might be fine. No lack of Ubers though 😊

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything. The faculties , the room , cleanliness and friendliness of the staff. The gym and pool are great and the breakfast buffet has everything. Very generous hospitality. Recommended !

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Beautifully designed rooms
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 3 nights

    I wouldn't have liked the lower floors street-facing rooms if I'd had to stay in one (as above, I was moved). Perhaps the trick is to book a room with a view (it's not much of a view atm) if you want to avoid street noise. The mattress was too hard for my liking. The hot food section of breakfast could do with some improvement.

    I liked the interior decoration, the lighting and the spaciousness of the rooms. I was thankful to be moved to the third floor facing away from the street as my first room was on the first floor facing the street. The rooms are soundproofed but not enough to block out all traffic noise. The staff were polite, helpful and upbeat. The breakfast buffet was nice and varied, but the flavours were lacking when it came to the hot food. The location was good - it doesn't look central but it is very much close enough.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    30 minute walk to river

    very clean modern hotel . staff very friendly and helpful

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    Lovely swimming pool and good location to Metro
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Excellent

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Long weekend in Porto
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Hotel staff were amazing and really helpful. Location is around 15 mins to the centre and I felt safe walking to and from the hotel. Rooftop pool was amazing and a welcome on a hot day.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Lovely hotel and very friendly staff
    • Leisure trip
    • Group
    • Deluxe King Room with City View
    • Stayed 3 nights

    The air con would not turn down…reported it twice

    Staff very friendly and very helpful

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Excellent service from very friendly and attentive staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    Hot food actually hot

    Hot food not very hot but otherwise an excellent breakfast with a wide choice

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    It is a lovely hotel and our stay was very pleasant.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    It's not in my nature to condemn.

    Breakfast excellent. Restaurant hostess and manager very professional. Food choice and standard top drawer. Reception staff professional, friendly and helpful.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Would stay again for sure.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    Location is a little bit of a walk from the main action in the city (~15 minutes), but not crazy. At the time of my stay the rear of the hotel hadn't been developed, and so it feels like a bit of a wasteland back there, but I think maybe they're developing it.

    Great quality modern hotel with everything you need. Rooms are beautifully appointed and the whole vibe is chic. The rooftop pool is a great spot, with the bar making it a great spot to chill out after a day in the city.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights

    The heated pool was great and it was close to the City

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Our stay was excellent.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 4 nights

    Nothing

    Breakfast was excellent. The hotel staff was very helpful. The pool on the rooftop was great, so was the rooftop bar.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The gym was a bit small but it had the essentials

    Very new hotel which was nice

    Stayed in August 2023

  • Reviewed: 1 September 2023

    9.0
    Fantastic and will be back
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The view could be a touch better but it didn’t effect my stay at all

    The staff was super friendly and helpful, property was very new so all amenities were clean and to the newest and highest standard

    Stayed in August 2023

  • Reviewed: 31 August 2023

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Actually Its hard to think about any since it was so nice but: - if you are old and have troubles with walking the location is quite far, about 30 min walking to the river . But walking is good for your health so for us it was not a problem. - The view and the surroundings is not so Nice but there is work in progress there so that will change.

    We had a great and very comfortable stay. At The end of The day I looked forward to going back to the hotel because of the serene colours and how comfy it was. - Room was very neat - staff was very friendly - room design very enjoyable - bed so comfy - Facilities were good - Pool was nice - Very soundproof

    Stayed in August 2023

  • Reviewed: 31 August 2023

    10
    A touch of modern needed in a run down city
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Modern, clean, quiet, staff were very attentive and went over and above

    Stayed in August 2023

Showing 76 – 100

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