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Reviews of Renaissance Porto Lapa Hotel 5 stars

Rua de Cervantes 169, União de Freguesias do Centro, 4050-289 Porto, Portugal

#27 of 225 hotels in Porto

Guests' Choice

Review score

Based on 319 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.1

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 May 2024

    10
    Beautiful hotel, location, staff - everything, just loved it
    • Leisure trip
    • Group
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Slow service for food and drinks at the rooftop bar but that appears to be quite a theme in Portugal, they are a lot more relaxed than us brits!

    Everything, it’s stunning!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Will defo go back!
    • Leisure trip
    • People with friends
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The AC was freezing but they came and fixed it.

    The design of the hotel was stunning and well thought out for a comfortable stay. The staff were all excellent? Good food and a good location not too far from city centre.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Excellent, comfortable stay with superb cocktails
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    It would be tremendous if there was a spa

    It was clean, modern and their bar and mixologists were amazing. The staff were very attentive and nothing was too much for them. They I would definitely stay again.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    I will go back to Porto and be using this hotel.
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 2 nights

    nothing

    Perfect location for metro and for walking. Roof top pool, bar, gym were superb. Breakfast was excellent.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Great place to stay for a visit to Porto and surrounding areas
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Not applicable - great place to stay.

    Excellent location (We walked in and out of town). Staff were friendly and helpful, rooms very clean and good room size. Hotel is still new/under development, so will be great to return and see the finished product.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    A wonderful stay at a welcoming and excellent hotel!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a little far out of the centre although easy to get a metro close to the hotel.. It helped us to see other parts of the city we may not have travelled to.

    Really beautiful hotel! So welcoming and the room was so comfortable. The staff were so friendly and helpful. The outdoor pool area looked amazing- unfortunately the weather wasn’t in our favour.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Nothing!.

    From the moment I checked-in, I felt welcome, and I have to mention the very attentive staff, especially in the breakfast room. They made sure you never ran out of (well-made) coffee and juice , and if you wanted something else than from the buffet, They would offer you a variety of choises from the menu. Absolutely wonderful breakfast. The room was lovely and at my arrival there was a bottle of water and a plate of pastel de nata. Really nice. I was quite surprised that I had a seaview in the distance from my room on the 3rd floor. The crown in the juvel was the rooftop terrace with heated pool, bar and nice lounge music. I will definately return to Renaissance hotel another time.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Thanks very very much for making my stay soo amizing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was wonderful from the minute I walk-in until my check out . As a ex-Marriot associate I take my hats of and congratulate you and your team .

    Service amazing. Specially the gentleman working at the bar night shit on Thursday night. Very attentive and profetional . I wish I could had catch his name. Great breakfast food and service .

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Receptivity
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect Mainly staff kindness New hotel with a fantastic decoration We enjoyed a lot

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Breakfast was good, the location was good as well. The staff was very helpful too.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    10
    Beautiful new hotel in one of the best cities I’ve ever been to.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    The property is slightly out of the nicest parts of town, however if you like walking the location is great and it gets you to see different parts of the city with beautiful restaurants.

    The hotel is beautiful, spotlessly clean, and the facilities really nice. It had everything we needed!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    very good , room comfortable

    Stayed in January 2024

  • Reviewed: 21 April 2024

    10
    Felt like home !
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    It is perfect ! Extremely clean and cozy! High level! It is not in the corner of the center but good for a pleasure walk to the center . In the way thousands of bakeries for a typical breakfast.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Wonderful stay, and will revisit. Highly recommended!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was only a 15 minute walk to city center. It would have been nice to be a little closer or have more in the neighborhood around the hotel .

    Style, cleanliness, staff and breakfast!

    Stayed in March 2024

  • Reviewed: 15 April 2024

    10
    Hotel Absolutely Superb! Would totally recommend!!! Soo happy i chose d best Hotel in Porto !
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing hotel absolutely fabulous! Just the hotel is a little outside d city but walking distance and a fabulous walk down to river, plenty of taxis,transport to get u around if needed!

    Amazing Hotel, staff exceptional and could not do enough for us! It was a special birthday and they made it super super special! Totally 5star plus ! Restaurant, roof top pool n bar, gym, everything sparling new and food Amazing breakfast Outstanding n service unbelievable!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Staff were all fantastic. Always trying to help

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Best location in Porto
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    A Fantastic Experience.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    It was clean, new, comfortable and gives you the vibe of special. Also the staff was perfect. They’ve helped me on everything and they were all good in english, kind and professional. Absolutely a fantastic experience.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Great!
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Missed the spa and sauna facility. The pool temperature was not apt per the weather.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Fantastic!
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The only thing we could think of is the lack of Spa facilities, but this should not push you back from this unbelievable quality place!

    This hotel was unbelievable. Staff was helpful and polite, location was great, gym facility - highest quality Technogym equipment with ocean view (priceless), outdoor heated pool with city and ocean view, breakfast was out of this world , service was impeccable. We had great time and there is not enough compliments for the hotel and the staff. For sure we stay there again next time.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Great hotel in Porto! Wonderful staff and very clean.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The location and appearance of the property.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Excelente stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    New hotel. Great style/decoration. Great breakfast and staff is very professional. Valet parking and car parking area is very good. Room are perfect.

    Stayed in December 2023

  • Reviewed: 26 February 2024

    10
    FANTASTIC!!!!!!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    Everything from check in to departure was amazing. The staff could not do enough for us. Breakfast fabulous. They were all helpful and nothing was too much trouble. 100 percent

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 3 nights

    Building works to extend the hotel means the view is not great but overall this is a really nice hotel and I will repeat next time in Porto.

    A lovely new hotel and the staff were very responsive.

    Stayed in February 2024

Showing 1 – 25

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