Would have liked to have more options for dinner at the hotel’s restaurant. Menu was a bit limited.

Beautiful renovation, spotlessly clean and well designed. Loved the location on the Praca de Alegria, with option to grab a drink or meal at the cafe. Lovely breakfast buffet with many options. Special mention about Raely and Ines, who worked on the front desk. They were so helpful, patient and good humored dealing with all the guests’ requests for directions, recommendations, and general help. Outstanding customer service.

Stayed in April 2024

Not one thing!

Excellent location

Stayed in April 2024

Although we liked our room, the floors had uneven transitions.

It was old world charming. The location was easy for us to use our Lisbon Card, uber and taxi!! It was close To Avenida Liberdade. The young woman at the desk daily while we were ther was so kind and knowledgeable and spoke beautifu English.

Stayed in April 2024

Staff, morning breakfast staff were wonderful. Very attentive and excellent service, wait person name of Varun at the cafe at park across the street was excellent as well with a wonderful sense of humor and night staff personnel of Jose was very personable

Stayed in April 2024

Non

Wonderful, charming hotel in a quiet but central part of Lisbon. A fabulous place to stay to explore the city and lots of lovely little cafes and restaurants nearly to sit and relax.

Stayed in April 2024

Nothing to mention

Great Breakfast and early check-in much appreciated

Stayed in April 2024

Two issues: 1) The occasional noise from the upstairs occupant walking around. 2) The dinner menu was disappointing and the only item I wanted they were out of.

The staff was extremely helpful and knowledgeable. We were in the Master Suite and the room was large with a large bathroom in a back corner of the hotel (not facing the square in front). It was quiet with no street noise. Breakfast was more than adequate; fruit, cheese, eggs-to-order, breads, pastries, yogurt and more. Air conditioning was good. Very good location (just off Avenida da Liberdade). Within walking distance of various cafes and restaurants. And high-end shopping if that's your thing.

Stayed in April 2024

Furniture in our room was past it's best. The old wardrobe was beginning to fall apart and opened when one walked across the room some distance away. The cabinet that housed the fridge was in danger of collapse and had to be treated with great care.

Beautiful old hotel with lots of character. Excellent breakfast.

Stayed in April 2024

Our room was quite hot, and we couldn't figure out how to make it cooler. But....to be fair, we were so busy enjoying all the sights and sounds of Lisbon, we didn't ask for help from the hotel. One night we ordered drinks and the waiter asked for our order in English but couldn't understand our answers because he couldn't speak English (however he did speak French so we sorted it out in French). Overall a very good hotel and we would stay again.

Location was great. Close to all the main areas. Nice restaurants within walking distance. We loved the park, fountain and kiosk across the road. It was pretty quiet too. The best thing was the olive oil and cheese tasting that we were invited to (free of charge) by the hotel one evening. Because it was free, I must admit we were dubious so sat near the back so we could make a quick exit if necessary, But it was excellent, very informative, lots of delicious things to try, wine. A really nice touch. I liked this hotel and would stay again.

Stayed in April 2024

Really nothing ... of course you could argue that the price can always be lower however ... comparing it to a hotel further from the center does rectify the difference of cost.

Overall atmosphere of the hotel, it's location and surroundings

Stayed in April 2024

Loved the location.. the square is charming and the bonus of the Alegria is that they have little chairs and tables pavement side which was a lovely place to sit for a drink/coffee etc. In the square they also have a bar with outdoor seating and there was live music one evening. would recommend.

Stayed in April 2024

Love this hotel at the heart of lisbon.

Stayed in April 2024

Nothing. We loved this hotel! Gorgeous little hotel.

Location excellent. Staff very helpful and friendly.

Stayed in April 2024

Unfortunately we didn't have meals there but the dining room looked nice.

The hotel is a beautiful mix of traditional, class, and comfort. The hotel is at a nice plaza and the location is very close to the Avenida metro station. We had a room facing a side street and didn't hear any noise from outside at all. The in-room Nespresso machine was helpful for a quick coffee in the morning.

Stayed in April 2024

Sqeeky floor boards

Great location, friendly staff

Stayed in April 2024

Staff not very friendly nor helpful with enquiries regarding city information.

Great location, good room layout and view of the garden.

Stayed in April 2024

Wonderful location with beautiful views. The breakfast was amazing and staff were very helpful.

Stayed in March 2024

We had different rooms on our two stays. The one on the 3rd floor was less expensive but had only one comfortable chair. The one on the 4th floor was roomier with two small but comfortable chairs. But the first room had two bedside lamps on top of wall-mounts which provided added light for reading. The hotel could add more storage units in the bathroom. Always good to book far from the elevator.

Easy access to transit and lots of restaurants around. Quiet for a street close to busy Liberdad Avenue and good soundproof windows and shutters. The staff was very friendly and helpful for all kinds of requests (restaurants, laundry, where to shop, the best route to get to different places, help with the tv, duck tape to secure walking sticks with one suitcase we left behind for our return a few weeks later). A special mention to Ines. Comfortable bed, nice linen and towels and a dressing gown which gave a spa feeling. The rooms with a garden view are the best. The garden is a little park across the road (fountain, children play area and dog walking) and the quiosque run by the hotel is handy and has live jazz on week-ends (but does not stay open late).

Stayed in February 2024

Our mattress could have been softer.

The location, size of room, decor throughout the hotel, the elevator to upper floors. The hotel staff, especially the concierge team, was absolutely well informed, helpful, and courteous.The breakfast choices were many and delicious!

Stayed in March 2024

Nothing

Location

Stayed in February 2024

Nothing.

Very stylish hotel with a lovely atmosphere. Staff couldn’t have been more helpful. Breakfast was relaxing experience with good food and not rushed.

Stayed in March 2024

Nothing

Location

Stayed in March 2024

The dinner menu looked a bit uninspiring - but we did not sample it so not fair to say .

Very pretty , in a quiet square , close to metro but very walkable to anywhere ( as long as you can manage hills !) Excellent buffet breakfast we tried one morning - might be worth booking the breakfast inclusive with the stay as many cafes nearby are touristy expensive for what they offer and offer largely pastries only .

Stayed in March 2024

The staff wasn’t overly friendly, but not rude. When I checked in, the receptionist was obviously sick, sneezed in her hand and then she as touching my passport. It was kind of off putting. The other 2 people I spoke with throughout my stay were fine, just didn’t go out of their way to make me feel welcome. Luckily, I had no concerns with my stay.

My friends referred this hotel and the location was perfect! It’s on a cute square about a block away from the hustle and bustle. My room was stylish and comfortable. I loved the open doors to the Juliet balconies and left them wide open often to enjoy the fresh air. I was given an upgrade upon arrival, and definitely appreciated it.

Stayed in February 2024