Rua Portas De Santo Antão 99, Santa Maria Maior, 1150-266 Lisbon, Portugal
#78 of 504 B&Bs and Inns in Lisbon
Guests' ChoiceBased on 1666 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.9
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 March 2024
Sheila
CanadaEverything was great although we would have preferred a bigger room that faced the back. We did find it very noisy for sleeping. The staff were great and the location was amazing!
Stayed in March 2024
Reviewed: 26 March 2024
Artin
GreeceNth serious, only it could have some window screens as there were a few flies in the room when the windows were open (1st floor room).
Perfect location, friendly and helpful staff, lately renovated rooms and hotel in general, great breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Nicky
IrelandNothing to dislike
Staff were amazing. Location is perfect. Very centra Lovely breakfast l
Stayed in March 2024
Reviewed: 23 March 2024
Maria
United KingdomNothing
Excellent rooms, great location, staff were really friendly and helpful
Stayed in March 2024
Reviewed: 21 March 2024
Frances
United KingdomMy bed was uncomfortable - especially the pillows. I had 2 very large pillows and 2 smaller pillows but all 4 pillows were very full of stuffing and I couldn't make them comfortable - I am used to much softer malleable pillows.
My bathroom had a rather funny smell but was otherwise fine. I was surprised in this day and age that my towels were changed daily - I would have happily kept the same towels throughout my stay. Also I had no body lotion which I had expected and had to buy some from local pharmacy.
Stayed in March 2024
Reviewed: 20 March 2024
Bovha
LuxembourgGood location, nice room, good value for money, good breakfast.
Stayed in February 2024
Reviewed: 19 March 2024
Susan
United KingdomThe pillow very hard.
Breakfast was delicious and plenty of choice.
Stayed in March 2024
Reviewed: 18 March 2024
Charmaine
CanadaThe location was very central & on a pedestrian only street with many restaurants. Close to many plazas and a central hub to all the neighbourhoods
Stayed in March 2024
Reviewed: 18 March 2024
Noreen
IrelandVery central location, staff were very friendly and hotel was very clean.
Stayed in March 2024
Reviewed: 18 March 2024
Sirge
FinlandRoom was on the side of walking street and if you are not a good sleeper then ask for quiet side. During the night there is lot of noise due to trucks picking up waste !!
The best location to explore Lisboa. Nice staff and very helpful. Wonderful breakfast with lot of variations and fruits. Beautiful room and comfortable beds along with big bathroom.
Stayed in March 2024
Reviewed: 17 March 2024
Amanda
United KingdomMy room smelled of smoke on occasions & the bathroom of drains, yet spotlessly clean
Very central. Lovely staff. Good facilities & great breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Jòzsef
HungaryClean, very nicely furnished accommodation, which is located in the center of the city, but still in a quiet street. The main attractions are also within walking distance. The staff are amazing, very kind and helpful. The buffet breakfast was very delicious. If we visit Lisbon again, we will definitely stay here.
Stayed in March 2024
Reviewed: 16 March 2024
Michael
United KingdomNothing
Excellent
Stayed in March 2024
Reviewed: 15 March 2024
Nina
United KingdomA power point nearer to a mirror
Lovely comfortable room. Really good choice for breakfast. Extremely friendly staff. Rooms very clean with clean towels every day. Great value.
Stayed in March 2024
Reviewed: 15 March 2024
Erin
United KingdomGreat location, easy to walk to most neighbourhoods and tourists spots. Lovely breakfast included. Rooms were clean and a good size
Stayed in March 2024
Reviewed: 14 March 2024
Ani
ArmeniaI did not like breakfast boxes. One day we had to skip the breakfast and ordered a takeaway box. It was just a cheese sandwich and an apple ☹️
Most of all I like the location of the hotel and the breakfasts 😊
Stayed in February 2024
Reviewed: 14 March 2024
Sandra
IrelandThe staff were very friendly and helpful from start to finish. The hotel was spotless. There was a great choice for the breakfast. The hotel is in a great location.
Stayed in March 2024
Reviewed: 13 March 2024
Aisling
IrelandIt would have been nice to have a slightly bigger room but overall, the hotel was nice.
The hotel location was perfect for sightseeing. The rooms are small but comfortable. The staff are very friendly and welcoming.
Stayed in March 2024
Reviewed: 11 March 2024
Maria
United StatesThe hotel should provide drinking water for guests in the room.
Fantastic location in the heart of lively Lisbon. This hotel has been beautifully appointed and offers spotlessly clean rooms with Portuguese azulejos designs.
Stayed in March 2024
Reviewed: 10 March 2024
Vanessa
United KingdomMissed having a stocked mini fridge The fridge was there but empty. Not much in the morning for a hot drink in the room.
The staff were very friendly very helpful. Nothing was too much trouble. The property was in a good central location also nice to have a bar on site also with friendly staff.
Stayed in March 2024
Reviewed: 7 March 2024
Josephine
United KingdomLocation was brilliant Hotel was spotless as were the rooms Staff were very friendly, helpful & courteous
Stayed in February 2024
Reviewed: 7 March 2024
Gary
United KingdomLobby bar and pool bar opening times, wanted to get a coffee at 10.30am and was told they didn't have the staff to serve at this time.
Location and comfort, the food was excellent and staff very attentive.
Stayed in March 2024
Reviewed: 7 March 2024
Robin
CanadaOur only suggestion would be to start breakfast earlier. We had an international flight and had to leave the hotel at 8am , breakfast didnt open until 7:30 so we didnt have time for it on our last day. Breakfast starting at 6:00 am would have been very helpful. The same problem occurred on our day trip to Sintra, our train left at 7:11, could not get breakfast beforehand.
Lovely hotel in fantastic location in the heart of Lisbon. Easy to walk to metro, train and bus stops to see all the sights. Room was large, clean and comfortable. Breakfast was very good.
Stayed in March 2024
Reviewed: 5 March 2024
Carole
CanadaVery good
Stayed in March 2024
Reviewed: 5 March 2024
Caroline
United KingdomCoffee machine terrible need a kettle instead
Lovely clean friendly hotel
Stayed in March 2024
Werribee, Australia
Civitavecchia, Italy
Saint Petersburg, Russia
Kampong Sungai Batu, Malaysia
Ullapool, UK
Golden Sands, Bulgaria
Hakodate, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content