The staff are nice and friendly.

Stayed in October 2023

You have to ring the front door every time you want to enter, this can only be done until 12 o'clock at midnight, which can be a bit bothersome.

Room was clean. Bathroom newly remodeled so very modern.

Stayed in September 2023

The hotel should need a solid refurbishment

Central position

Stayed in September 2023

Smelly bathroom due to plumbing, not from lack of cleaning. Disabled toilet which is not suitable for normal use. Hotel door always locked to come in which gives you the impression that it's a bad neighborhood. The door bell is very annoying as it wakes you up at all hours and for some reason the staff also like to shout at each other early every morning. Not value for money.

Near underground station, easy street (paid) parking.

Stayed in September 2023

The bathroom door didn’t close, no privacy. The double bed was too small as well

The staff was really friendly and the AC worked very well.

Stayed in August 2023

Just have one conecttion to plug in my cell in the entire room

Nice personel

Stayed in July 2023

The wifi was terrible in the room. We missed some chairs in our room. Finally, something noisy (the noise of other guests can be understood but the bell at all hours was quite disturbing).

The room was spacious, comfortable enough and pleasant but quite simple, the bathroom was great and well-equipped. The cleaning was good in all the facilities. Good location, a walking distance from the old town and several cafes, bakeries, restaurants and a supermarket around. The staff were friendly and helpful.

Stayed in April 2023

Though they say parking is available, what they mean is parking is possible on the street outside. Possible is not the same as available. In the end, we had to park at a nearby parking garage which incurring additional costs on our trip. The challenge of navigating the narrow Rua Visconde do Setubal and securing parking was not enjoyable. Beyond that, the doors are a bit thin so it's quite common to hear staff or other guests walking by your room. It's not a big deal, but we weren't particularly thrilled about it either.

The staff were helpful and very friendly. The beds were comfortable enough and the bathroom was nice and spacious. The rooms were clean and the linens and towels replaced regularly, so no complaints there. All in all the room was simple but quite pleasant. The location is also very handy. It's easy to get around just by walking from the hotel. We had a good time walking around the neighborhood and there are several great caffes, bakeries, bars and restaurants around.

Stayed in December 2022

Our room was next to some sort of night club and unfortunately we could hear it well

Great location and excellent stuff

Stayed in October 2022

The bathroom was little bit smelly.

We didn’t pay four the breakfast.

Stayed in October 2022

Noise from outside during night

Very nice and helpful staff

Stayed in September 2022

some of the sheets were a bit dirty. It was probably some stains that never come out, but it still made it a bit unpleasant.

the staff was super friendly and helpful, nothing was a problem for them.

Stayed in July 2022

they didn't have an iron, it should be nice to have have one for guest who have meetings

i liked the room, personnel service and security

Stayed in July 2022

Room was good, but too exposed to the night life noise.

Stayed in May 2022

all night long with club noise! I needed to call many times to send me an invoice

Stayed in August 2023

Nice

Stayed in August 2023

The building next door might be a club / disco of some sort, and the music is so loud (even up until 7 am !!!! ) that it's unbearable, and it is impossible to sleep. With a bit of exaggeration, you can even hear people dancing and shouting. At 6:17am we decided to check out, because we couldn't sleep a bit. I could hear the pumping of the music even with earplugs. Unbearable. Absolutely dreadful. We literally became sleep deprived during the weekend we spent there. At this point, they should start thinking about soundproofing the rooms. Our room had a really bad musty odor, a stale smell to it. I guess they are fighting mold or mildew, because the air was really humid in the room, and in the bathroom the plaster was coming off. This alone wouldn't be a problem, but with the loud music, we, unfortunately, had a really bad experience here.

The only positive thing here was the staff. They are really nice people, very helpful and kind. But unfortunately, they can't do anything about the street, that area, and the neighbors in general. For the price, it would actually be an okay hotel, even aside from the mold and humidity, but when you can't sleep at all, it loses it's one and only function.

Stayed in July 2023

Availability of hot drinks in room

Lovely new bathroom. Outside/ undercover seating area. Comfortable bed. Very clean. Great staff.

Stayed in April 2023

nothing

the room we had was an annexe. was single storey with enclosed balcony, like a garden room. The staff were ever so friendly and explained Porto and where to go. Nothing was to much trouble. two minutes walk to Metro (Marques) and took you to centre historico. All in all, an excellent choice of hotel for cleanliness and customer service.

Stayed in May 2023

Noisy during the night

clean room

Stayed in October 2022

A lot of things I didn't like... There was terrible smell of smoke, our hair, clothes everything was smelling of smoke. We had a very bad time trying to sleep because of the smoke. The wardrobe was almost broken and smelled bad. The wifi was terrible, took us 2 days to connect. There was no extra blanket for when it was too cold. We had to leave 2 days ago and had to cancel our vacation. The bed was so soft that our back were hurting in the morning.

The location was great for the hotel. The room was cozy

Stayed in July 2022

-

Great value for the money, kind and helpful staff at the reception

Stayed in June 2022

We had very bad sound isolation, we could hear everyone going past our room, the room was dirty, all white walls was with black fingerprints and we had a lot of spiders on walls. We did not have anything in our room not even glasses, tea, spoons etc., but we could use it in the kitchen.

The stuff was nice and welcoming, we had opportunity to use kitchen supplements even when they are not in our room, they had kettle and microwave etc.

Stayed in May 2022

Very nice place. Clean and modern. If they had a kitchen I would have stayed there for along time. Over all great place.

Stayed in March 2022