54 Rua da Reboleira, União de Freguesias do Centro, 4050-492 Porto, Portugal
#1 of 224 hotels in Porto
Guests' ChoiceBased on 198 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.9
Facilities
9.7
Staff
9.9
Value for money
9.6
Free WiFi
9.5
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End of dialog contentReviewed: 15 May 2024
Ian
United KingdomThe rain! Not their fault!
The friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Horn
AustraliaPerfect location. Excellent customer service. Staff friendly, helpful and welcoming. Highly recommend this property.
Stayed in May 2024
Reviewed: 8 May 2024
Robin
United StatesNothing. It was a wonderful property!
Everything was great! The hotel is lovely and conveniently located. The breakfast was exceptional. The entire staff was very helpful and accommodating. I can’t say enough about this hotel. I would highly recommend!
Stayed in May 2024
Reviewed: 6 May 2024
Hiromi
United StatesOur superior double room was on a bit smaller side. Since we stayed only one night and we were out and about most of the time, it wasn't an issue.
The staff was very responsive about our inquiries before our trip and gave us excellent advice. Every staff was very friendly and helpful. We were welcomed with a glass of Porto wine which was nice. The location of the hotel is excellent because most of the well visited tourist spots are within our walking distance. The breakfast included variety of fresh fruits and restocked frequently. Cold food such as ham, cheese, salami, yogurt and hot food such as scrambled egg, beacon, were available. Different types of bread and sweats were also served as a buffet style. The room had a good soundproof.
Stayed in April 2024
Reviewed: 5 May 2024
Guy
CanadaLighting in bathroom could be better - but that was common everywhere we stayed in PT.
This was our favourite hotel in 2 weeks of travel in Portugal. The staff were extremely helpful, friendly, and engaging. Breakfast was delicious. We will stay at this boutique hotel again and would highly recommend to others.
Stayed in May 2024
Reviewed: 29 April 2024
Matt
United KingdomThe staff were all very friendly and helpful. Everything was very clean and the bed was really comfortable. For a small hotel there was a lot of variety at breakfast, including pastries, some cooked items, bread, cheese, meats, veg, fruit, yoghurts. Some items also changed each day so it didn’t get boring.
Stayed in April 2024
Reviewed: 29 April 2024
Alan
United KingdomThere was nothing negative.
The hotel was very well situated for exploring this interesting city and despite being close to the busy river front was very quiet. All the staff were excellent, very welcoming, friendly and helpful. The room facilities were of a very high standard. The breakfast was plentiful and varied. There are many restaurants close by.
Stayed in April 2024
Reviewed: 28 April 2024
Thomas
United StatesReally exceeded our expectations. Everything about this hotel was fantastic. Incredible value for the quality of the facility and the truly wonderful team on site.
Stayed in April 2024
Reviewed: 28 April 2024
Giulia
Italynothing
could not recommend more! perfect position, staff is great. The room was beautiful and very spacious i really don’t have anything to complain about it!
Stayed in April 2024
Reviewed: 25 April 2024
Brian
United StatesUber cannot pull up right in front of the building
Breakfast was nice
Stayed in March 2024
Reviewed: 24 April 2024
Carol
IrelandArrived late and the street felt a little sketchy
Stylish, comfortable, just lovely
Stayed in April 2024
Reviewed: 18 April 2024
Michael
United StatesLack of outdoor light in rooms
Friendly staff. Large rooms with comfortable beds. Location was great near the river. Very quiet on ancient street one block from River. Luanna was fantastic with her help. The port wine as we waited for our checkin to be completed was very nice.
Stayed in April 2024
Reviewed: 17 April 2024
Theresa
United KingdomNothing at all.
The perfect location. The friendliness of the staff. The quality & cleanliness of the facilities. Delicious breakfast.
Stayed in April 2024
Reviewed: 16 April 2024
Laura
United StatesThe staff were extremely helpful recommending delicious restaurants and gave great directions to our activities. They went above and beyond to make our stay comfortable.
Stayed in April 2024
Reviewed: 13 April 2024
Spector
United StatesNothing
Staff were very friendly and exceptionally helpful. Hotel was one of the best in which I have stayed. Highly recommend the hotel
Stayed in April 2024
Reviewed: 13 April 2024
Diane
LuxembourgThe staff are the friendliest and the most helpful and caring. They gave us loads of information on Porto and made us feel at home. The location is perfect as you are in the heart of Ribeira. The hotel is spotless, the rooms spacious…. I would always go back and recommend it to anyone travelling to Porto.
Stayed in April 2024
Reviewed: 10 April 2024
Nerine
United Arab EmiratesNo complaints
Breakfast was average. I grabbed a coffee and a pastry plus a piece of fruit on exit. Location is close to the river. Great for walking and accessible to some fabulous restaurants. Room size was perfect for a 2 night stay.
Stayed in April 2024
Reviewed: 8 April 2024
Rebecca
United StatesI liked it all!
Excellent location - steps away from major landmarks, the river, and excellent restaurants - give Ora Viva a try. It’s top-notch. the rooms are good-sized & the bathrooms are huge by European standards. The bed is comfortable, the windows block sound, and the air conditioning works beautifully. best of all s the staff who was friendly and helpful to a person. we particularly appreciated Louanne(?) who provided us with helpful tips and recommendations by who was, best of all, a friendly face at the end of each day. You simply cannot do better than this hotel. it performs far beyond its two-star class. One caveat: booking.com indicates that here is a “superior room.” No such room exists. Pay for a standard or a large, but there is no view from any room that justifies a higher price.
Stayed in April 2024
Reviewed: 4 April 2024
Wendy
CanadaLocation is great. Breakfast and attention to special dietary needs is wonderful. Staff are incredibly kind and helpful. Through no fault of the property owner - currency exchange was the only reason for the lower rating relative to cost of the room.
Stayed in April 2024
Reviewed: 2 April 2024
Laura
ColombiaEverything was amazing
Excellent hotel. If I could give them 11 out of 10, I would. Amazing location, incredible staff and beyond great value for money. We felt like home. Breakfast was fresh with many options and different spread everyday.
Stayed in March 2024
Reviewed: 1 April 2024
Tara
CanadaI honestly can’t think of anything.
Loved the location down near the water and in the old part of Porto.
Stayed in April 2024
Reviewed: 31 March 2024
Eduardo
BrazilEverything!! Location, staff, bed, breakfast
Stayed in March 2024
Reviewed: 30 March 2024
Gang
United StatesNone
The stuff is very friendly. Richardo is super helpful in providing us many useful information on where to see and go. Miguel is also super nice when we come up to pick up our locker luggage’s. The place is brand new. Breakfast is very nice, with hot English breakfast and fresh fruits, yogurts, and much more. Great location and near many fantastic restaurants. What more can you ask for.
Stayed in March 2024
Reviewed: 30 March 2024
John
CanadaBreakfast was wonderful, staff are fantastic. Especially Ricardo and Luana, they were so friendly, helpful, and knowledgeable…thank you! Also a perfect location!
Stayed in March 2024
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