Rua do Passal Travessa do Passal Nº1, 9500-097 Ponta Delgada, Portugal
#23 of 52 hotels in Ponta Delgada
Guests' ChoiceBased on 209 hostel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.5
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 12 September 2022
Halla
GermanyNo complains
Everything was perfect
Stayed in September 2022
Reviewed: 12 September 2022
Nisha
United StatesThe bed was a little uncomfortable and there was a gap between the two joined beds. There is no AC, which is common in the area but contributed to humidity in the room.
Very friendly staff, who are quite busy but happy to answer questions when available. The suite was clean with fast Wifi for working. There was everything you need, and the appliances were very nice (attention to all the details - to go containers, plates/bowls, induction stove, etc).
Stayed in September 2022
Reviewed: 10 September 2022
Ahmed
Saudi ArabiaThere was no washing machine
The passal is clean and quiet for sleeping, the staff are great serving you from the first day of your arrival
Stayed in September 2022
Reviewed: 5 September 2022
Jennifer
United KingdomPaulo was incredibly helpful right from the start, giving me recommendations, offering help booking tours and even packing me off with a ready-made breakfast when I left really early in the morning. The apartment was exactly as advertised and was a great base for exploring Ponta Delgada and Sao Miguel.
Stayed in September 2022
Reviewed: 4 September 2022
Emily
Irelandcannot access to the kitchen and breakfast a bit short.
the location, quietness and staff
Stayed in September 2022
Reviewed: 4 September 2022
Emily
Irelandthe breakfast was a bit short and couldn’t access to the kitchen for cooking.
it was clean, well situated in town
Stayed in August 2022
Reviewed: 1 September 2022
Imke
Germanylovely and comfy place to stay, close to the centre. airport transfer and laundry service available
Stayed in August 2022
Reviewed: 29 August 2022
Nora
FranceNothing
The hotel is very well located and pleasant. And particularly, Paulo, the hotel owner, is really nice and available to help his clients for everything, thank you!
Stayed in August 2022
Reviewed: 28 August 2022
Joel
FranceNothing
The Staff and the owner huge help due to their knowledge and their positive thinking an invaluable source of learning and I am very thankful for the teaching
Stayed in August 2022
Reviewed: 27 August 2022
Giorgiana
Canadabreakfast could be a bit more diverse
A very safe, clean and beautiful property. Good size lockers. Transfer from and to airport But above all the stuff is great and the owner Paulo was extremely helpful with everything, from helping renting a car, provide trip suggestions and reserve restaurants for us
Stayed in August 2022
Reviewed: 26 August 2022
Benedikte
Belgiumnothing, everything was great!
central location and very nice staff!
Stayed in August 2022
Reviewed: 25 August 2022
Mandy
Netherlandsdoors in the toilet are not good closing
the beds are very good, all have a curtain to keep privacy , owner and staff are very friendly
Stayed in August 2022
Reviewed: 17 August 2022
Sarah
United KingdomComing from another hostel with more facilities, I was unable to wash my clothes, have access to kitchen to cook my own food. The towels are an extra charge of €2.50 euro. The bathrooms are shared will individual cubicles. I didn't feel there was much privacy. Finally, I am quite healthy, would love have had some fruit or something fresh at breakfast but most may be happy with breads, cereal and coffee.
Beautifully designed hostel, the asthetics give me an expensive hotel vibe. The staff (Paulo and Louisa) so friendly and made me laugh. Very accomodating. My bed was super comfy. The hostel is extremely high standard very clean.
Stayed in August 2022
Reviewed: 5 August 2022
Elsa
FinlandNothing really, a quieter coffee machine perhaps 😂
The staff and Paulo were so helpful! Even got us a scooter when all places were fully booked! Great breakfast and super comfy bed too. Can recommend!
Stayed in August 2022
Reviewed: 31 July 2022
Joana
NetherlandsPaulo and the rest of the team were incredibly nice and gave us lots of tips on where to find the best food, what to visit, etc. The location is excellent, just a few minutes walking from the main square. We hope to come back soon and we highly recommend this place.
Stayed in July 2022
Reviewed: 29 July 2022
Eva
GermanyVery nice and spacious suite with comfortable bed. In walking distance to the city center.
Stayed in July 2022
Reviewed: 25 July 2022
Mary
CanadaThe wifi signal in our room was very weak, and not great in the common areas.
The staff was very helpful. They arranged a cab to the airport for us, and prepared a bagged breakfast as we left early in the morning.
Stayed in July 2022
Reviewed: 17 July 2022
Mark
United Kingdomapart from the odd weirdo u come across in a hostel thats it.
Paulo and the staff are great very helpful and friendly.Dorms only had 6 beds so plenty of space and good lockers plus large window for ventilation.Gave up staying at hostels years ago but would stay here again.Oh i forgot the breakfast was great when u think of the price for ur night.
Stayed in July 2022
Reviewed: 16 July 2022
Jerneja
SloveniaBrand new and spacey apartment (suite), elegantly and tastefully furnished, clean and sufficient kitchen equipment. Great location. We had a late and delayed flight and host Paulo was happy to come pick us up at the airport. He was very helpful, friendly and efficient. It was our first time on Azores and he made us feel welcome and helped us arrange an itinerary.
Stayed in July 2022
Reviewed: 12 July 2022
Reece
United KingdomGreat Location, close to the marina. Clean and comfortable with exceptional staff.
Stayed in July 2022
Reviewed: 5 July 2022
Heather
United StatesCan’t say a thing!
1) I loved how spacious it was. I had lots of room to unpack and there is a quiet lounge area on the top floor (with terrace!) that gives you space to not disturb others if your plane arrives in late. Extra space was also present in the bathroom which was THE CLEANEST of any hostel I have stayed in. Brand new sinks and plenty of space to put your hygienic products! The showers were awesome. 2) Curtains on the bunk beds…an essential for hostels that some do not have! your own nook makes all the difference 3) Start your adventure days off with a strong breakfast they provide. A delicious way to fuel for the day that again, some hostels do not provide! 4) Finally, the staff. Clear, immediate communication and planning from Paulo was present and made me feel secure in getting to/from the airport and I saw him helping others with their plans.
Stayed in July 2022
Reviewed: 4 July 2022
Zorav
NorwayLuisa is awesome! Paulo is amazing! Rent a moto through their contacts! Room is clean and bed is comfortable.
Stayed in June 2022
Reviewed: 3 July 2022
Silvia
Switzerlandnothing
lovely staff, They contact you in advance to find out your approximate time of arrival and to make sure someone is there to welcome you.
Stayed in June 2022
Reviewed: 29 June 2022
Fien
NetherlandsNothing
The place is an absolute delight! I really recommend it. The location is perfect. The athmosphere is very social yet relaxed. The comfort is like a hotel. The place is ultra clean. However, the owner is the best of all. He knows and hosts everyone personally while he manages several accomodations, he will personally pick you up from the airport too. When I left early to catch my flight, there was a little lunchbag with my name on it in the reception with my breakfast in it, so cute!
Stayed in June 2022
Reviewed: 23 June 2022
Kait
United StatesThis hostel is one of my all-time favorites! Paulo messaged the day before I got there to see if he could provide transport over from the airport, and that level of feeling like somebody was watching out to make sure I had a fun and easy time getting around Ponta Delgada continued throughout my stay! The location is very close to downtown Ponta Delgada and safe for walking. Paulo and Luisa are constantly helping guests find their ways to the things that they'd like to do. The facilities are quite nice -- the privacy curtains and lights make a dorm situation much easier than it can be! They've paid lots of attention to details like the showerheads. And the breakfast is good too! Not that they control who's staying when, but even the other guests were great -- I found this to be a super-friendly, nice environment, well-adapted for solo travelers.
Stayed in June 2022
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