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Reviews of Passal Hostel

Rua do Passal Travessa do Passal Nº1, 9500-097 Ponta Delgada, Portugal

#22 of 50 hotels in Ponta Delgada

Guests' Choice

Review score

Based on 207 hostel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Great stay - would highly recommend - especially for women.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted via mobile

    Everything was clean, comfortable and well designed. Super great breakfast with vegan options and of course, the nicest and most helpful host - Paulo.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    We loved our stay. Owners are lovely people happy to help. I cant think of anything that should be changed. :)
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    Very clean, felt safe and like at home.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    I would reccomend to my friend and come again.
    • Leisure trip
    • Solo traveller
    • 6-Bed Mixed Dormitory Room
    • Stayed 9 nights
    • Submitted via mobile

    Usually you get clean towels everyday, even saw everyday changing sheets, here you had to Pay for that. But it wasnt much money so it wasnt big deal

    Very nice owner, everything worked very good and it was clean

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The Hostel is clean, welcoming, with a fresh, friendly and modern vibe, from the lounge room to dorms. Located in a very quiet neighborhood, walkable distance from the centre. Being there certainly contributed to making my visit to the Azores a memorable time. Loved it!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Really clean, quiet and helpful staff.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Amazing vibe !
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything!

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Everything was wonderfull
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    I like everything, o was in the suite and was perfect! Maybe but just maybe more selection on the breakfast! But let say was good enough!

    Rate 11 at steps from everything

    Stayed in March 2024

  • Reviewed: 12 February 2024

    8.0
    A good option for your stay in Ponta Delgada
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    Very clean place, centrally located. You can get useful tips on exploring the island. Reception is not 24 hours but staff is available via instant messaging.

    Stayed in February 2024

  • Reviewed: 30 October 2023

    10
    Super lokalizacja
    • Leisure trip
    • Solo traveller
    • 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Thanks for a nice stay and help with organizing my stay in Sao Miguel!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    there is no mini refrigerator in the shared kitchenette

    Paulo and his wife are very hospitable and nice owners of this hostel.  Paulo tries to make every guest feel comfortable and like at home: he communicates with guests, interested in them, gives useful tips on visiting the island, the route, transport. It was very nice of him when he lent me his raincoat for free for a day when it was raining! The hostel is always clean! There is no noise from other guests, somehow travelers are selected in this place, respectfully treating others. It is cozy to be in a common area where you can eat, sit on the couch, read, watch TV, sit at a laptop. Breakfast is also included for this price: toast with ham and cheese, toast with peanut paste, jam, milk (normal and lactose-free) with wheat and corn flakes, tea, coffee, orange juice. Wi-Fi is very good and fast. Lockers that can be locked using your electronic card for your room. Good location in the center. Rent of towels for the shower 2,5 €, for the beach 2,5 €.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    I hadn’t stayed in a hostel in a while and was so pleasantly surprised by Passal! Highly recommend.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    The location is good but it’s not right in the middle of all the restaurants, bars, etc. it worked out fine but just FYI. The streets around the hostel are very quiet, but the busier city center is only 8 minutes walking away. Most of my tours couldn’t pick up at the hostel either and instead asked me to go somewhere more central.

    The staff went out of their way for my stay, specifically helping me schedule all of my Taxis. The beds were very comfortable and had privacy curtains, which I love. The whole place felt very secure - when you check in, you get a card that unlocks your room, your locker, the building, etc. all doors are locked by default and can only be accessed with a card. For a solo traveler like me, the security brought a ton of peace of mind.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 9 nights
    • Submitted via mobile

    The suite was exactly like promised and it had everything we needes for our stay. I would like to thank the friendly and helpful staff of the hostel and especially Paulo. He gave us the best tips to explore the island, helped us to rent the car and was just very nice and super helpful with everything. He really made our stay in Açores!

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    great hotel and staff !

    Stayed in September 2023

  • Reviewed: 7 October 2023

    10
    The best experience I have ever had at a hostel
    • Business trip
    • Solo traveller
    • 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    This was my best experience at any hotel or hostel. Ownership was so kind, the place was spotless, beds were great, no noise, I am only upset that I didn’t stay here longer. Hospitality was the best I’ve seen

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Friendly staff and exceptionally clean
    • Leisure trip
    • Solo traveller
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    If you arrive late, you are already paying for a night that you hardly used and on top a late fee that is almost the price of a room.

    The place is exceptionally clean. The manager Paulo is extremely helpful and nice. The best thing about the hostel is that they thought of all the small little things that can make a stay better. A light and outlet next to your bed, an organizer to put your stuff. The showers with 2 hooks and a bench to put your stuff. The sinks with cabinets and individual mirrors. It made getting organized in the morning just so easy. The breakfast was nice and even there, they have different types of milk.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 6 nights
    • Submitted via mobile

    Unfortunately the ac was not working and made our stay not that good

    Paulo is a really good host with amazing tips about the island

    Stayed in September 2023

  • Reviewed: 2 October 2023

    10
    Great place with very friendly staff
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could be better and also some basic cooking stuff(salt, pepper, oil) would be very helpful

    The staff were friendly and very helpful. The apartment is spacious, clean and also the kitchen was well equipped.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    For 65 e per night I expected something better, for example they could provide towels.

    Manager Paul was helping me to find my way around the island.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Friendly and very helpful owner.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Stayed for one night as a stopover. Paulo (owner and a local) was incredibly helpful in helping us plan our trip around Sao Miguel. Breakfast was basic but adequate.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice helpful staff, who helped us order a taxi to the airport and gave us tips on what to see around and even on how to get to the other islands. There was a mixup in our booking but because of that, we got upgraded to a bigger room, which was very nice 🙂

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Wonderful Azores!
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Very, very friendly and supporting Paulo(owner)!

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location. Clean rooms with lots of space and lockers. Paulo was awesome! Thanks Passal. Highly recommend.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Very nice and helpful host
    • Leisure trip
    • Group
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Paolo (owner of the place) was very helpful with us, taking over an 1 hour of his time to talk to us and give us great recommandations of what to do in the island, taking our needs into account, taking care of our friend who arrived late, etc. I highly recommend!!

    Stayed in August 2023

Showing 1 – 25

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