Only issue was the wardrobe didn't open properly. The door was off the runner. Wasn't an issue. Plenty of storage space anyway.

Excellent location. Very comfortable and clean rooms. Staff were so friendly and helpful.

Stayed in April 2024

We had a major leak from the hot water pipe in bathroom on our first morning. Phoned immediately as we were flooding quickly but reception weren’t particular helpful or when one of us went down. The manager eventually appeared after a cleaner and by then we were paddling in hot water. The first thing he said to us was ‘what have you done.’!! We did then get moved to a ‘better’ apartment with a great sea view but the smell from the drains was not good. When we left reception didn’t ask if we were happy with our stay or any complaints so not too impressed.

Stayed there last year as it’s close to Santa Eulalia beach.

Stayed in April 2024

The fact that I was left dirty towels I had to ask for toilet roll and also cups for coffee.

The location

Stayed in April 2024

Central for what I required

Stayed in April 2024

Clean

Friendly staff

Stayed in April 2024

Only 2 negatives....The sofa bed in the family suite was uncomfortable for my son, his back did ache from it. Probably more suited for small children rather than a tall teenager. We were made to purchase slippers and swim hats for the pool/spa. Maybe if there was a notice outside the spa to notify guests of this before they went in. (If there was one, we didn't see it).

The location was very good, everything you needed was close by. Staff were great, reception staff were friendly and nothing was too much trouble for them. Very clean hotel, kept spotless.

Stayed in April 2024

Noise in the room from other guests, doors on the room was thin so easy to hear corridor noise. Had to pay to use the gym facility even though it was very small.

Great location. Very clean hotel and staff were friendly. Nice pool area which is well maintained.

Stayed in April 2024

Room could do with a bit of upgrade, also the spa should be a part of the package.

The staff were friendly, location is good too. Outdoor swimming pool was good.

Stayed in November 2023

One or two items in the room could be updated . Ge bottom tray on fridge broke and sliding door on wardrobe not working properly, but these are minor

Hotel was clean with great staff pool and service.

Stayed in October 2023

Some of the lifts don’t go to the reception level and so it could be difficult with a pushchair.

Great facilities, modern reception area.

Stayed in October 2023

It could take up to a minute to get into the room as the door lock was faulty.The receptionist said the key card was working fine which was true, it was the door lock that was faulty. Small thing really, I'm sure if I pressed them it would have been looked after.

Great breakfast, very nice pool area. Good location and pleasant staff. Plenty of parking.

Stayed in September 2023

Rooms could have an iron instead of having to carry your clothes up and down in the lift.

Hotel was very nice, enjoyed the breakfast and bar snack menu.

Stayed in October 2023

Gym did not open early enough and the spa facilities such as steam and sauna charged st an additional cost Euro 7.50 per day!!

Location was excellent and staff very accommodating.

Stayed in October 2023

The facilities such as the pool area, are really small and the sun lounges practically touch each other around the pool with little to next to no room to move them, making it feel like you’re on top of each other. I wouldn’t pay additional for any of the spa facilities, to be honest with the price you pay for the stay, these should be included in the hotel price and not additional, this was a common discussion amongst visitors staying during our stay. The hotel rooms are dated and are in need of a revamp, things such as old dirty curtains, loose door handles, paint peeling off the walls. The shower and the air vent needed a deep cleanse as they were filthy and covered in grime There is a foul rotten smell which fills the room due to the sewage pipes which you smell throughout your stay and at random times this is not an exaggeration something to consider when choosing to stay here. The hotel cleaning times are random, can be early morning, late morning, afternoon, or not at all resulting in the room being having to be cleaned the following day if lucky. As nice as the cleaners were lets not be distracted from the task at hand…cleaning… the room wasnt cleaned properly when we arrived the room was supposedly cleaned but there was hairs on the headboard and on the bed from the previous stay! There were a lot of ants appearing from all over the place and even after cleaners had been in and “mopped” the floor they were still crawling everywhere!! Really disappointing, this maybe due to there not being enough cleaners employed and their rushing to get the rooms done rather than spend the required time cleaning the room There was no mention of a deposit needing to be paid on arrival at the hotel which was an unexpected surprise and i even checked the booking details numerous times and there was no mention of a deposit needing to be paid which was annoying!

The hotel is placed in a fantastic location, not to far from the local supermarket, restaurants and within 15/20 minutes walk to the beach. The hotel reception is spacious and welcoming, the bar staff are polite and friendly and are on hand ready to serve at the drop of a hat and always with a smile on their face!! The reception staff were helpful and available at all times to sort out issues and to answer all queries raised. The room was spacious and the air con unit was fantastic with no issues and did the job!! The view from the room being on the 3rd floor was good and could see the sea, town etc, beautiful on a night if you fancied sitting out on the balcony!

Stayed in October 2023

We had to request balcony floor to be washed, I thought it should be done daily. Not really a pool bar ,it was dinning area

We had a beautiful room overlooking the sea. We had lunch at pool very nice and really priced well very good value for money.

Stayed in September 2023

Not enough bar staff, little quite round pool , maids cleaned different hours of day some morning some late no enough maids

Clean

Stayed in September 2023

A bit chaotic at the bar

Pool and rooms

Stayed in July 2023

nothing

facilities and room great

Stayed in June 2023

Rooms just need to be updated

It was so clean

Stayed in July 2023

Rooms could do with updating Beds very uncomfortable and smell of sewage in bathroom

Location

Stayed in August 2023

The apartment was a little dated though clean and comfortable.

Location was very close to a lovely beach. The pool area was very clean and well maintained. The beds were comfortable.

Stayed in August 2023

At times there was a smell from sewers when letting water out of baths and bidets in our rooms.

Beautiful, clean hotel. Staff were very helpful. Facilities great and shops, bars, restaurants were within walking distance.

Stayed in July 2023

Needs to be updated

It was so clean

Stayed in July 2023

You pay a lot of money for the hotel. I didn't like that I had to pay extra for using the gym. That should be included in the price of the hotel

the hotel, the rooms, the silence in the rooms, the bed are very comfortable, the gym, the swimming pool. the hotel is near the Strip and the beach. The hotel rooms is cleaned every day.

Stayed in July 2023