In the gym you are obliged to use towels (which make total sense) but there are no towels available. These should be available for free at the gym. At the parking lot there is no traffic light for entrance/exit of the cars - with the low visibility from the sun and the inclination of the exit/entrance, it is dangerous. There is a fee to enter the spa of 5 Eur/person per day. This should be free for the guests.

The best of the best.... The VIEW! Eating breakfast at the window looking at the views of the mountains, pool and ocean all in once it is absolutely amazing! Very nice hotel, very friendly personal, delicious breakfast with a lot of variety and local products, great area at the pool, live music almost every night! Perfect! One thing I found outstanding is the possibility of having breakfast before the breakfast time! This makes this hotel completely standing out from others - very well done! We've booked breakfast once at 4.30am to go hiking and another day at 6am to leave to the airport. The location is good if you like to walk - but let the high heels at home :). It is abut 20 min walking to Avenida do Mar and to the center. But within 10/15 min walking on the opposite direction, you find very nice local restaurants.

Stayed in May 2024

Can't think of anything, everything was great!

Very spacious room with large windows and good views. Location- able to walk easily into town Food - fresh, great quality and ample choice Friendly and helpful staff Would highly recommend this hotel.

Stayed in May 2024

There could be big tour groups making noise, but usually not such a bother.

Beautiful views, great outdoor and indoor pool. Delicious breakfast. Everything you need for a romantic stay.

Stayed in May 2024

Small problem with cleaning/refund policy, I stayed 8 nights, and the first 3 days didn't get the room cleaned once even the second day I informed the reception that I want my room to be cleaned daily. In the end we fixed this problem.

One of the best views in Funchal. Friendly staff and the food and drink I had was all of a very high standard, fresh and always varied. I had breakfast included but I ate some lunches at the pool bar which is fabulous. The room was fantastic with a beautiful view, I booked massages and enjoyed the spa facilities and the pool. Cocktail bar was great. I'll see you in December!

Stayed in May 2024

Reception was chaos, there were always 3-4 guests talking over the others at the same time; reception staff didn't seem to be able to maintain order and some of them didn't speak English very well, which we found strange for this hotel. Bed was springy, any move you made would shake the whole bed; mattress was too soft for us. We also had a hard leather couch in the room, more for decor I assume, because it's very uncomfortable to actually relax on it. After breakfast (~11:00), when the cleaning started, there was a lot of noise on the entire floor. Hotel is at around 1km walking from central area and restaurants, when you return you have to walk some steep streets which is not really pleasant in heat and sun; but you can also get a taxi.

Nice, large room (we had the deluxe double room), nice view from 10th floor; nice bathroom with awesome large walk-in shower; we even had a small balcony. Large parking (there is outdoor one and 2 covered ones), we always found a space. Nice restaurant, plenty of options at buffet, nice views from the tables - with deluxe room you have some reserved, better positioned tables at breakfast; you also have included a breakfast menu, but we found the options too small and simple. Restaurant staff were very helpful to find us vegan options, even adapted some dishes and suggested some other ideas - we really appreciated that!

Stayed in May 2024

Sauna miss all necessities to work properly. Parking rather full, but we always managed to park our car somewhere.

Nice clean hotel, great breakfast, great views, great musicians at bar in the evening.

Stayed in May 2024

The lady who cleans the room does not do it properly: floors were dirty after cleaning, towels were not always changed. We were staying 6 days and just once the room was cleaned. We asked 2 times as the hotel is ecological, but they forgot and no one came to clean, just after a call to reception. Things were given to laundry for cleaning, but white shirts became yellowish. Juices and coffee the ones that are suggested for breakfast were quite bad: no taste and juices are mixed with water too much.

The hotel is new and the rooms are quite big. Spa is included and breakfast was quite good. Location is perfect, 10 minutes from the waterfront.

Stayed in May 2024

We loved our stay! The room was fantastic with a beautiful view, we booked massages and enjoyed the spa facilities and the pool. The staff were really friendly and helpful, and we loved the breakfast menu!

Stayed in May 2024

Parking is a nightmare in the evening as the car park is always full, so we had to park creatively on the hotel front quite a few times. Some of the front desk staff could be friendlier as well.

This hotel was absolutely lovely and I am not sure one can't find a better view elsewhere in Funchal in such a central location. We really enjoyed our stay there and having the breakfast included is a bonus.

Stayed in May 2024

It took ages for us to check in despite the online link.

This is a fantastic hotel. Very spacious and well maintained. Obviously the views are amazing but the staff are also lovely and friendly and the food and drink we had was all of a very high standard, fresh and always varied. We only had breakfast included in our stay but we ate some lunches at the pool bar which is fabulous and also ate a buffet dinner one evening. We were quite a large group in 3 studio rooms which were all perfect for our needs. Some used the spa and the reports were good. It was close enough to walk into Funchal. Very much enjoyed.

Stayed in May 2024

The Views Baia is well located. Friendly staff. Nice breakfast. Pool and spa were excellent.

Stayed in May 2024

Very great service and amazing views. Recommend!

Stayed in May 2024

There are two roads with a higher traffic amount around, so it can be quite noisy during the commuting times

Amazing view on Funchal, walking distance to the city center, great breakfast and bar

Stayed in April 2024

Friendly staff, excellent facilities but what makes this hotel amazing are the views .

Stayed in May 2024

Everything was perfect!

The best view in Madeira, great breakfast and restaurant overall!

Stayed in April 2024

Helpful, multi-lingual reception staff. Fabulous breakfast. comfortable beds good selection of nice bathroom products

Stayed in April 2024

Wonderful hotel. The service was fantastic - efficient and friendly. We had the deluxe benefits to our room package (room upgrade, extra breakfast menu and discount in the bar plus other benefits) which was definitely worth it. Everywhere very clean and very stylish. Views incredible. Pool and spa were excellent. Cocktail bar was great. Cannot recommend highly enough - would love to return!

Stayed in April 2024

The staff could have been more friendly and forthcoming. They were polite but not very service-oriented.

Very nice and modern hotel with fantastic views over Funchal and the ocean. At the same time, in perfect walking distance to the Funchal city center. The pool terrace was amazing and enjoying a drink after your swim with a great view on sunset was a must every day.

Stayed in April 2024

Our room was quite small.

Very attentive staff. Great facilities. Nice breakfast and restaurant. Comfortable bed!

Stayed in April 2024

The view from the hotel is amazing, breakfast is excellent, staff is very kind

Stayed in February 2024

Great hotel, amazing breakfast. Staff very kind and helpfull. Room big and super comfortable, loved the fact that they have a pillow menu 🤗

Stayed in March 2024

Booking.com should tell people about the spa, and if you book fewer days, you can't use it. Luckily, we got this included.

The staff at this hotel were fantastic. They were so helpful and friendly. They breakfast was great too. I really had a great, rememberable 40th birthday. Thank you so much, everyone!

Stayed in April 2024

The road outside was a bit noisy

Really beautiful and modern hotel with fantastic views. Nice design, excellent Spa, lovely staff and great breakfast. Our rooms were on the ninth floor and we recommend staying on the top two floors! The hotel is within walking distance to the old town. We would definitely book again.

Stayed in April 2024

But dusty rooms :(

Exceptional service!

Stayed in April 2024