Nothing

Great location, quirky but good reception, excellent staff who were some of the friendliest and helpful we've encountered anywhere.

Stayed in May 2024

Great location - staff were very friendly and helpful.

Stayed in May 2024

Room might be a bit small for some depending on personal preference and amount of luggage, but not a problem in my case

Outstanding customer and concierge service - days before arrival, Roger, one of the concierge staff, contacted me, asked for my preferences and interests, suggested and arranged dinner reservations and private tour ideas. Outstanding. Would absolutely recommend.

Stayed in May 2024

One plug socket in our room (308) was faulty and ther is not much room to put your own washing bag etc. And the lack of USB connections from the power sockets was a little surprising.

Excellent central location next to Metro. Excellent reception staff and great recommendations for restaurants and travel. Breakfast was very good too along with lunch. Curious double exit (A or B) but practical lift system! Restaurant and bar staff were mostly excellent although a couple could have helped by smiling a little. Beds were excellent too - important for my wife and I as we both suffer from back problems. Would highly recommend and we would use this hotel again in a heart beat.

Stayed in May 2024

Small thing would be more storage in bedroom.

Perfect location, great food and reasonable, brilliant staff - so helpful and kind!

Stayed in May 2024

nothing

location staff restaurant comfortable beds

Stayed in April 2024

Perfect location to explore Porto by walking or Metro (few minutes to the next station). The assistance of the team was very very good. No doubts about that.

Stayed in April 2024

The DJ at happy hour kick back was a bit too loud, but that is such a small thing!!

The location across from the cathedral was perfect. The bed comfort, the breakfast and three hospitality get an A+. Roger at reception gets Ann A++. This was my second time at this hotel and if I return to Porto again, I will stay here!

Stayed in April 2024

Food at the restaurant was quite awful in taste and quality. The front desk staff other than David was not very knowledgeable about the area or nearby laundry facilities. Some more staff training would be helpful for guests.

This was a wonderful central location in Porto and a very clean and comfortable hotel. The best thing was having David at the front desk help us with all our questions regarding parking, laundry place, food etc! He was the most (and only) knowledgeable person out there and made our stay simply wonderful!!

Stayed in April 2024

Bit noisy it you are on the street side facing the city.

Amazing experience from start to finish ! Great location with beautiful rooms - upgraded as a treat for visiting and given top notch level service.

Stayed in April 2024

Great attention to service.

The hotel location is ideal to explore Porto. It is within easy walking distance of the downtown attractions. The front desk staff is very helpful and attentive with good ideas of things to do. The room was comfortable and nicely decorated. The best hotel we have stayed in our Portugal vacation.

Stayed in April 2024

The staff were most helpful and always seeking to assist. The location is excellent and transport links to the airport are immediately nearby.

Stayed in April 2024

Nothing

Very quirky. Just loved everything about it!

Stayed in April 2024

Everything was excellent

Excellent hotel. Nice room , very good location , excellent staff. Manager Rigerio Martin gave recommendation and helped to booked us dinners at nice restaurants and Fado show . Thank you Rigerio

Stayed in April 2024

Nothing.

Everyone was surprisingly helpful.

Stayed in April 2024

The hotel is close by the Cathedral and since I’m walking the Camino, it’s the most convenient location for me. A special mention for the Guest Experience Manager , Rogerio and his team, they really go all out to make sure whatever your request is, there are there to help you out and make it happen.

Stayed in April 2024

All good. Would recommend

Location, friendly staff, ambience was welcoming

Stayed in April 2024

There is nothing I didn’t like

Very good location in the center of Porto , nice and easy going place , but still very comfortable rooms and really extremely friendly staff . I travel a lot for business and leisure , but the staff here was really much above average .

Stayed in April 2024

Breakfast was great. Staff and service was also very good.

Stayed in April 2024

Nothing to mention

Excellent property very clean and close to all the attractions

Stayed in April 2024

Nothing.

Really amazing property, staff were particularly attentive and greeted us with an unexpected upgrade and treats upon arrival. The room was spacious, with a huge bed and the bathroom was clean and elegant. The room had a lovely view looking over to the Cathedral.

Stayed in April 2024

NA ...but might suggest wood-tone vinyl flooring or tile in room, instead of the existing commercial fabric style floor covering.

Great little boutique hotel within old-town Porto, Portugal, convenient to many of Porto's must see charms. We were offered an unexpected junior suite upgrade upon arrival. The king bed was very comfortable, along with the robes / slippers. The artsy room decor was upbeat and inviting. The morning full breakfast buffet was delicious, as well as the expresso and coffee lattes we enjoyed on a daily basis. Very friendly professional staff, especially the helpful personalized attention received from hotel management.

Stayed in March 2024

Nothing bad to say!

The location was stellar and the hotel itself self was super clean, with great amenities. The highlight for us were all of the personal touches and staff that went above and beyond to make our stay pleasant. Super comfy rooms and the shower was giant and squeaky clean.

Stayed in March 2024

Can’t think of anything

Great breakfast- variety of foods and fresh fruits every day

Stayed in March 2024