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Reviews of PortoBay Serra Golf 4 stars

Casais Proximos, Santo Da Serra, 9100-255 Santo da Serra, Portugal

#2 of 7 hotels in Santo da Serra

Guests' Choice

Review score

Based on 158 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.6

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.9

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Quiet place for golf fans. Comfy beds and rooms
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Pool was open from 8 a.m. I like to swimm earlier especially as it is a shallow pool without lifeguard. But it was I guess related to curfew. Breakfast could be sreved earlier than from 8 a.m. too. But it was great anyway!

    Very comfortable beds. Beautiful location on top of mountain. Quiet and calm place. Close to golf course and you can use it for small fee. Beautiful place and lovely people.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    The best place in Santo da Serra
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is Amazing! Not only because of the vintage building but because of the people who work there. The staff is really nice and friendly. The swimming pool and sauna are great after a day hiking. The restaurant has a talented cook and you can taste one of the best scabbard fish filet with banana of the whole Madeira.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    10
    We had a great stay and happily recommend the hotel!
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    /

    really lovely place with fantastic staff

    Stayed in April 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 12 nights
    • Submitted via mobile

    One night we have had ants invasion in our restroom. They came up through water pipes in bathtub. Personel resolved the issue while we were out. It did not happen second time during our stay at least. Snooker table has extra 10€ charge per every hour which is quite odd.

    Pool has been heated and thus warm.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights

    Lovely staff, excellent restaurant and great service on all plans.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    amazing staff, good amenities .

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Would surely go again when in Madeira
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights

    everything was to my expectations

    Nicely furnished comfortable room with all necessary facilities. Very good fresh breakfast and friendly staff.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Well appointed. A lovely place to stay with helpful & available staff.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Only very minor things: bedroom had very little natural light (a big window and small balcony but the high vegetation is very close). There was not always space in their restaurant to book dinner even if you didn't mind when to eat. Although the village centre is close (600m?) there is no pavement and so it did not feel a safe walk & we drove.

    Clean, quiet and comfortable with very helpful and available staff. Good choice of food for breakfast. Good indoor pool, sauna and small gym. Bedrooms well set out and with tea/coffee and small fridge. Overall a lovely place to stay

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Excellent service! Fantastic sea view. Only the building needs a renewal.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    The humidity was very high and no air conditioning system is installed. The bathroom is a little bit small. The TV channels can be very hardly find. If you pull out the card from the store it ceases the electricity in the plugs as well, so you are unable to charge any equipment if you do not stay in the hotel. The sauna is too small and old and it is valid for the jacuzzi as well.

    The view from the room to the sea is fantastic! The stuff is very polite and they are seeking for your well being. Thank you very much! The blue sparkling wine was amazing which was served to the balkony when we arrived and the welcome drink was really nice. The concierge women were very nice and they helped a lot!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    We enjoyed it a lot!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable bed, nice interior, pool & sauna, beautiful house, quiet area

    Stayed in January 2024

  • Reviewed: 23 December 2023

    10
    Perfection 💫💫💫
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing experience :) Small cute boutique hotel with beautiful design, grat cuisine and most amazing Staff! I really appreciated: 1. Most helpful and professional Staff 2. Beautiful restoration of the Hotel with Great design in every aspect, beautiful rooms 3. Very good Quality of cosmetics in bathroom (Rituals) 4. Ecology 5. Entartainment: sauna, pool, gym, billard, chess, all free for guests 6. Professional hair dryer with big power in the room (important for Ladies with long hair :)) 7. Freshly squized juices for breakfast and bubbles 🫧🫧 good espresso ☕️ 8. Beautiful Christmas decorations 9. Proximity of Golf, as well as Funchal and levadas-You cannot be bored Overall I’d really recommend this hotel for everyone that wants to have calm peaceful and most relaxing Madeira experience, not only golf players. Thank You :)

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    A good value for a relaxing break on a beautiful island.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    The location was more remote than we had envisioned. While close to the airport ( a plus) it was farther from Funchal and the attractions of the south side of the island.

    The attention and positive attitude of the staff. They were extremely helpful and accommodating in room service and in helping us plan day trips. The property's remoteness allowed for a chance to catch up on rest and sleep.

    Stayed in November 2023

  • Reviewed: 19 December 2023

    9.0
    Cool, recommend
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Bath, Indoor pool, quite

    Stayed in December 2023

  • Reviewed: 15 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Exceptional staff members. Great dinner and a very good breakfast. Nice location. Quiet and cozy.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Dinner menu could include other vegetarian option than just pasta. Cannot turn off tv completely without taking room key off the switch (annoying red light that bothers sleep).

    Good size room, very clean and quiet. Nice to have spa to use. Very nice and friendly staff. Good breakfast.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    10
    Clean, spacious, great amenities, close to airport
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Clean, spacious, great amenities

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nice pool and we enjoyed the good kitchen and the billard room.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit away from main roads, steep road to reach a location

    Very comfortable rooms, good shampoo, good breakfast, friendly staff, sauna and pool.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Elegant and comfortable stay
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe breakfast seemed a bit basic for my taste. Still good quality though. And a warmer welcome from the lady at the reception wouldn't be bad 😉

    Beautiful property, comfortable and with all the amenities one may need. Far from the noise and chaos of the coast, an excellent location to visit the Eastern part of the island.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect room and breakfast !!! The garden and the swimming pool are very ok

    Stayed in August 2023

  • Reviewed: 1 October 2023

    10
    Excellent stay & customer service.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Someone came out to receive us & help with our bags at 1 am when we arrived (I did confirm this before booking). He knew who we were & brought us directly to our room. I really appreciated that after a very late flight. The room was beautiful & very comfortable. The included breakfast was excellent, too.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    A very nice and beautiful hotel surrounded by a green parkland landscape. A nice swimming pool + sauna. Excellent meals, and nice staff.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    It is a 5 stars level hotel. A beautiful hotel, good breakfast, good price.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean and beautiful hotel. Delicious breakfast. The pool and sauna was incredible.

    Stayed in September 2023

Showing 1 – 25

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