Casais Proximos, Santo Da Serra, 9100-255 Santo da Serra, Portugal
#2 of 7 hotels in Santo da Serra
Guests' ChoiceBased on 158 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.1
Staff
9.0
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 19 May 2024
Ada
PolandPool was open from 8 a.m. I like to swimm earlier especially as it is a shallow pool without lifeguard. But it was I guess related to curfew. Breakfast could be sreved earlier than from 8 a.m. too. But it was great anyway!
Very comfortable beds. Beautiful location on top of mountain. Quiet and calm place. Close to golf course and you can use it for small fee. Beautiful place and lovely people.
Stayed in April 2024
Reviewed: 8 May 2024
Elena
AustriaThis hotel is Amazing! Not only because of the vintage building but because of the people who work there. The staff is really nice and friendly. The swimming pool and sauna are great after a day hiking. The restaurant has a talented cook and you can taste one of the best scabbard fish filet with banana of the whole Madeira.
Stayed in May 2024
Reviewed: 6 April 2024
Katharina
Austria/
really lovely place with fantastic staff
Stayed in April 2024
Reviewed: 16 March 2024
Michał
PolandOne night we have had ants invasion in our restroom. They came up through water pipes in bathtub. Personel resolved the issue while we were out. It did not happen second time during our stay at least. Snooker table has extra 10€ charge per every hour which is quite odd.
Pool has been heated and thus warm.
Stayed in March 2024
Reviewed: 14 March 2024
Nefisa
BelgiumLovely staff, excellent restaurant and great service on all plans.
Stayed in March 2024
Reviewed: 18 February 2024
Dmitry
Switzerlandamazing staff, good amenities .
Stayed in February 2024
Reviewed: 31 January 2024
Marisa
Maltaeverything was to my expectations
Nicely furnished comfortable room with all necessary facilities. Very good fresh breakfast and friendly staff.
Stayed in January 2024
Reviewed: 15 January 2024
Michael
United KingdomOnly very minor things: bedroom had very little natural light (a big window and small balcony but the high vegetation is very close). There was not always space in their restaurant to book dinner even if you didn't mind when to eat. Although the village centre is close (600m?) there is no pavement and so it did not feel a safe walk & we drove.
Clean, quiet and comfortable with very helpful and available staff. Good choice of food for breakfast. Good indoor pool, sauna and small gym. Bedrooms well set out and with tea/coffee and small fridge. Overall a lovely place to stay
Stayed in January 2024
Reviewed: 7 January 2024
Róbert
HungaryThe humidity was very high and no air conditioning system is installed. The bathroom is a little bit small. The TV channels can be very hardly find. If you pull out the card from the store it ceases the electricity in the plugs as well, so you are unable to charge any equipment if you do not stay in the hotel. The sauna is too small and old and it is valid for the jacuzzi as well.
The view from the room to the sea is fantastic! The stuff is very polite and they are seeking for your well being. Thank you very much! The blue sparkling wine was amazing which was served to the balkony when we arrived and the welcome drink was really nice. The concierge women were very nice and they helped a lot!
Stayed in January 2024
Reviewed: 5 January 2024
Esther
AustriaComfortable bed, nice interior, pool & sauna, beautiful house, quiet area
Stayed in January 2024
Reviewed: 23 December 2023
Barbara
PolandAmazing experience :) Small cute boutique hotel with beautiful design, grat cuisine and most amazing Staff! I really appreciated: 1. Most helpful and professional Staff 2. Beautiful restoration of the Hotel with Great design in every aspect, beautiful rooms 3. Very good Quality of cosmetics in bathroom (Rituals) 4. Ecology 5. Entartainment: sauna, pool, gym, billard, chess, all free for guests 6. Professional hair dryer with big power in the room (important for Ladies with long hair :)) 7. Freshly squized juices for breakfast and bubbles 🫧🫧 good espresso ☕️ 8. Beautiful Christmas decorations 9. Proximity of Golf, as well as Funchal and levadas-You cannot be bored Overall I’d really recommend this hotel for everyone that wants to have calm peaceful and most relaxing Madeira experience, not only golf players. Thank You :)
Stayed in December 2023
Reviewed: 21 December 2023
George
United StatesThe location was more remote than we had envisioned. While close to the airport ( a plus) it was farther from Funchal and the attractions of the south side of the island.
The attention and positive attitude of the staff. They were extremely helpful and accommodating in room service and in helping us plan day trips. The property's remoteness allowed for a chance to catch up on rest and sleep.
Stayed in November 2023
Reviewed: 19 December 2023
Dmitry
PolandBath, Indoor pool, quite
Stayed in December 2023
Reviewed: 15 December 2023
Vishnu
United Arab EmiratesExceptional staff members. Great dinner and a very good breakfast. Nice location. Quiet and cozy.
Stayed in December 2023
Reviewed: 5 December 2023
Leena
United KingdomDinner menu could include other vegetarian option than just pasta. Cannot turn off tv completely without taking room key off the switch (annoying red light that bothers sleep).
Good size room, very clean and quiet. Nice to have spa to use. Very nice and friendly staff. Good breakfast.
Stayed in December 2023
Reviewed: 27 November 2023
Kanjanaporn
Netherlands-
Clean, spacious, great amenities
Stayed in November 2023
Reviewed: 23 October 2023
Mathias
GermanyNice pool and we enjoyed the good kitchen and the billard room.
Stayed in October 2023
Reviewed: 22 October 2023
Vlad
GermanyA bit away from main roads, steep road to reach a location
Very comfortable rooms, good shampoo, good breakfast, friendly staff, sauna and pool.
Stayed in October 2023
Reviewed: 7 October 2023
Donato
FranceMaybe breakfast seemed a bit basic for my taste. Still good quality though. And a warmer welcome from the lady at the reception wouldn't be bad 😉
Beautiful property, comfortable and with all the amenities one may need. Far from the noise and chaos of the coast, an excellent location to visit the Eastern part of the island.
Stayed in October 2023
Reviewed: 5 October 2023
Lien
FrancePerfect room and breakfast !!! The garden and the swimming pool are very ok
Stayed in August 2023
Reviewed: 1 October 2023
Linda
United Statesnothing
Someone came out to receive us & help with our bags at 1 am when we arrived (I did confirm this before booking). He knew who we were & brought us directly to our room. I really appreciated that after a very late flight. The room was beautiful & very comfortable. The included breakfast was excellent, too.
Stayed in September 2023
Reviewed: 12 September 2023
Skyttea
LuxembourgA very nice and beautiful hotel surrounded by a green parkland landscape. A nice swimming pool + sauna. Excellent meals, and nice staff.
Stayed in September 2023
Reviewed: 10 September 2023
Zadok
IsraelIt is a 5 stars level hotel. A beautiful hotel, good breakfast, good price.
Stayed in September 2023
Reviewed: 8 September 2023
Victoria
CanadaNothing
Very clean and beautiful hotel. Delicious breakfast. The pool and sauna was incredible.
Stayed in September 2023
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