Rua do Bolhão Nº 85, 5º, União de Freguesias do Centro, 4000-112 Porto, Portugal
#43 of 225 hotels in Porto
Guests' ChoiceBased on 890 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.5
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Daniel
SingaporeGood housekeeping
Stayed in May 2024
Reviewed: 31 May 2024
Judy
AustraliaNothing
The room was very comfortable and clean. Just felt there could have been a bar fridge and a larger wardrobe.
Stayed in May 2024
Reviewed: 30 May 2024
Nanný
IcelandNot bottle opener in the room.
nice and clean hotel. Very closed to the center of the town. Helpfull staff.
Stayed in May 2024
Reviewed: 29 May 2024
Colin
United KingdomNothing to complain about at all.
I have lived & worked all over the world, staying in countless hotels, so I rarely take the time &/or effort to write reviews, ( I think I have only done 3 in 20 years), but this hotel most definitely deserves an excellent review & more. It was like finding a hidden diamond. I have stayed in 4 & 5 star hotels in Porto itself before & none compared to this. The staff were all, not only helpful, polite & professional, but incredibly attentive. We arrived very early & so left our bags whilst we went sightseeing, but in return to check into the room, our bags had already been taken to the room. A small thing perhaps but something very few hotels do & a sign of their attention to detail & guest comfort The room itself had one of the most comfortable beds I have slept in, in years. & the room was exceptionally clean. Breakfast was good, & really for the price the hotel far exceeded my expectations, (& I am quite fussy.) The location was great, easy walking distance to the seafront & historic centre, but far enough away to be quiet at night.The local market is only 5 minutes away & lots of shops (,of all kind from souvenir to high end clothes shops), as well as historic buildings, churches etc with 5 minutes walk. Also easy 10 minute walk from the main Trindade station (although if you have large suitcases & not cabin bags you might be better to get a taxi as the walk is slightly uphill & the ancient pavements can be difficult to manoeuvre cases (even with wheels,) over. I cannot recommend the hotel highly enough & if you can I would say to try & stretch to a room with an outside terrace, a lovely place to spend an hour resting in the sun with a glass of wine, in peace & quiet. Anyway if you stay here you can be sure to have the foundation of an excellent time in Porto. & Certainly given the effort all the staff put in, they should be rewarded with a fully booked hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Renata
United KingdomGreat location and really friendly and helpful staff, specially when we stock in the elevator 😧😃
Stayed in May 2024
Reviewed: 27 May 2024
Robin
United StatesI didn’t like the loud noise during breakfast. Since we were staying in the 5th floor.
Loved the location and the suit style room was perfect
Stayed in May 2024
Reviewed: 24 May 2024
Gabrielle
AustraliaThere was nothing we could fault
The location, the included transfer, the rooms, the staff and the delicious breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Vinicius
Brazil.
Perfect
Stayed in May 2024
Reviewed: 16 May 2024
Imane
FranceEverything was perfect, fresh and clean. Breakfast was good. The apartment is spacious and comfortable. We arrived very late and we were able to check in very easily. Thank you for everything.
Stayed in May 2024
Reviewed: 16 May 2024
John
NetherlandsNothing
Great location, nice family suite
Stayed in May 2024
Reviewed: 16 May 2024
Belinda
South AfricaWas a bit concerned about the location but it was very central and easy to get to attractions
It was clean and comfortable
Stayed in May 2024
Reviewed: 15 May 2024
Lisa
United KingdomKept so clean , very friendly and helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Marina
AustraliaComfortable, clean, good location and good breakfast
great location, walking distance to loads of major attractions.
Stayed in May 2024
Reviewed: 8 May 2024
Dionysios
GreeceSuperb. Value for money. We rent a family 4-beded suite. Very big, comfortable beds. Easy Parking at 100 m away. In the centre of the town. Personnel were very polite and helpful! Very rich, high quality breakfast!!
Stayed in May 2024
Reviewed: 6 May 2024
Mark
AustraliaClose to market and most attractions. Rooms were fine
Stayed in May 2024
Reviewed: 5 May 2024
Halyna
SwitzerlandSpecious and clean
Stayed in May 2024
Reviewed: 2 May 2024
Avril
United StatesExcellent breakfast. Spacious and comfortable rooms. Great value
Stayed in April 2024
Reviewed: 2 May 2024
Emilija
North MacedoniaGreat location, clean room, very friendly and helpful receptionists
Stayed in May 2024
Reviewed: 1 May 2024
Karmen
SloveniaVery nice hotel. Stuff was friendly and very helpfull. The breakfast had a lot of options. The location is really close to the main parts and close to the metro stations. Really great hotel, will be back for sure.
Stayed in May 2024
Reviewed: 29 April 2024
Mcdonagh
IrelandThe location was excellent, the hotel was clean, comfortable with a great breakfast.
Stayed in March 2024
Reviewed: 24 April 2024
Sapoznik
ArgentinaGood Breakfast with a variety of food
Stayed in March 2024
Reviewed: 19 April 2024
Carey
New ZealandFabulous stay, friendly, kind staff who are ready to help. Awesome clean comfortable facilities. Great spot only thing was the noise next door 😊 Beautiful Breakfast, would definitely stay again
Stayed in April 2024
Reviewed: 17 April 2024
Kubovsky
IsraelGreat location, clean and comfirtable appartment. Great breakfast!
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomVery minor points from an otherwise brilliant stay: the pillows were rather lumpy & the orange juice at breakfast wasn’t nice at all.
Great sized family room, spotlessly clean, lovely staff. The breakfast was very nice with a good choice of food & kept topped up with fresh supplies. Tables were cleared quickly & staff were very attentive.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content