Rua Sa da Bandeira, 124, União de Freguesias do Centro, 4000-427 Porto, Portugal
#101 of 290 B&Bs and Inns in Porto
Guests' ChoiceBased on 590 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Janet
United StatesNo frills room very simple and basic but large. All we needed for a one night stay. Good value for money.
Stayed in May 2024
Reviewed: 28 May 2024
Michael
AustraliaOnly negative was one cleaner who cleared all our personal toiletries and dumped them on the side of the wash basin, on the 2nd last day🤔
Brilliant stay in Porto, the location was central to most highlights. The desk staff were friendly and helpful, in particular Hilary and Manuela; the manager Gonsalo was marvellous in spending time highlighting places to visit on our street map. Nothing was too difficult even to the point of holding our baggage on the last day and arranging for our ride to the airport. We would highly recommend Th Gate to any holidaymakers.
Stayed in May 2024
Reviewed: 17 May 2024
Sharon
South AfricaLocality
Stayed in May 2024
Reviewed: 16 May 2024
Valerie
IrelandLocation
Stayed in May 2024
Reviewed: 13 May 2024
Gary
United KingdomThe only negative we requested reception to book us a taxi for our flight home. When leaving I asked if the taxi had been booked they were unsure and we waited over half an hour and it had to be reordered.
Basic but clean tidy and all that we required.
Stayed in May 2024
Reviewed: 10 May 2024
Richard
United StatesGreat location near train station and key sights in Old Town Porto. Very helpful staff at check-in, giving us directions and suggestions.
Stayed in May 2024
Reviewed: 6 May 2024
Lisa
United KingdomNo coffee or milk in the room. Just black tea. We asked for milk and the lady poured some in a cup for us and we bought coffee from the shop. Bathroom lighting a bit dark. No mirror apart from bathroom. None of this would stop us from staying again though. We loved it!
Very central, friendly staff, clean and comfortable rooms.
Stayed in May 2024
Reviewed: 5 May 2024
Zarko
SerbiaThe sound proofing is not that great. Streets can get noisy during the night, and the terrace windows are not blocking much of the noise. Same goes for walls. The property had a laundry/ironing listed as services on Booking. However they did not have them. I was happy nevertheless, all of the comments serve as a chance to improve these things to another level.
Great location - in the center of everything and super near to the train station. Reception works 24/7. I didnt really use tv wxcept for checking out programs they have. It was a nice surprise that they had english speaking movies and all that.
Stayed in May 2024
Reviewed: 2 May 2024
Alan
CanadaTraffic noise, and drunken singing on the street, were a problem for a very light sleeper like myself.
THE STAFF WERE FRIENDLY AND HELPFUL.
Stayed in May 2024
Reviewed: 1 May 2024
Priscilla
CanadaIt could be quite noisy during the night, with traffic and revellers.
Great location, comfortable room, nice staff.
Stayed in May 2024
Reviewed: 30 April 2024
Jane
AustraliaBreakfast excellent for value. Convenient. Quiet. Clean.
Stayed in April 2024
Reviewed: 30 April 2024
Louise
CanadaThe staff were friendly, kind and helped us plan our day (advised us of places worth seeing and showed us on the map where these places were located).
Stayed in April 2024
Reviewed: 29 April 2024
Geoffrey
AustraliaNothing
It had a spacious room and the bathroom was well appointed. The bed was huge and comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Celia
CanadaVery little and insignificant to our stay.
Very friendly and helpful staff. Location was perfect for accessing amenities and site seeing.
Stayed in April 2024
Reviewed: 22 April 2024
Lucy
United KingdomCould have done with a fridge and coffee and tea in the room. I don't mean a mini bar but after a hot day exploring it would have been nice to have had a cold drink. But that's very minor, it really was lovely
Excellent location. Clean, lovely breakfast terrace and we loved the terrace with our room. Staff very helpful. You're right in the centre of things and can walk to the bridge in 10 mins.
Stayed in April 2024
Reviewed: 22 April 2024
Neville
United KingdomNothing really
The location. Easy to walk to most notable sites.
Stayed in April 2024
Reviewed: 18 April 2024
Dave
United KingdomSuited my needs
Location was excellent and very friendly staff
Stayed in April 2024
Reviewed: 13 April 2024
Daniel
United KingdomNothing
The location, very clean too
Stayed in April 2024
Reviewed: 10 April 2024
Mary
United StatesThe front desk folks were great. Very helpful!
Stayed in March 2024
Reviewed: 8 April 2024
Galina
PortugalNothing to complain about.
Great location, very kind and helpful personnel, clean.
Stayed in April 2024
Reviewed: 5 April 2024
Sylvie
FranceA bit of noise from the elevator and the A/C not very efficient but its really minor problem.
location is perfect close to every spot in Porto. The room was quiet , with Space and a nice bathroom. the staff is very kind and helpful. Breakfast is also very Good.
Stayed in April 2024
Reviewed: 4 April 2024
Alison
United KingdomThe location was perfect close to everything, the room was clean and very comfortable and the staff were lovely
Stayed in April 2024
Reviewed: 28 March 2024
Oliver
United KingdomBreakfast - we went out
Location and price - clean and good shower
Stayed in February 2024
Reviewed: 25 March 2024
Arianna
MaltaThe windows are not well insulated, and can hear everything happening on the main road. It was super noisy most of the time, glad I had earplugs!
Brilliant location, very helpful staff and modern room. We had everything we needed for a great price.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content