Rua do Conde Redondo, 3, 5, 7, Arroios, 1150-101 Lisbon, Portugal
#112 of 396 hotels in Lisbon
Guests' ChoiceBased on 900 hotel reviews
8.8Cleanliness
9.3
Comfort
9.0
Location
8.2
Facilities
8.8
Staff
9.5
Value for money
8.8
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Concepcion
United StatesVery minor, bathroom flooring bit slippery if not careful
Clean, modern updated ..breakfast settings and food excellent
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
United KingdomRooms could be bigger
Did what it said on the paperwork
Stayed in May 2024
Reviewed: 14 May 2024
George
United StatesExcellent staff. Delicious breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Nicholas
CanadaIt is a great establishment. There is nothing that I did not like
I loved the staffs ability to speak English. I did not bring a plug adapter for charging my phone, and they were very helpful. I locked the safe in my room before entering the new code to set it, and they helped me immediately. They welcomed me in the mornings and have warm smiles. Also, the included breakfast is delicious, and they plate it well, so it's very fancy. Unfortunately I forgot to take more pictures of the hotel! Thank you for having me.
Stayed in May 2024
Reviewed: 11 May 2024
Karen
United KingdomFair walk back at night uphill, rooms are quite small with no views
Clean rooms, friendly staff, excellent breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Steve
United KingdomCould have bit more storage places in bathroom for tooth brushes, shavers, bottles, etc.
Nice breakfast served to the table which was nice. Check in check out very smooth and lovely receptionists. Room small but very adequate. Staff very helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Mary
United StatesI liked everything!
Very nice and clean. Wonderful breakfast. The staff is so helpful if you have any questions. A+
Stayed in May 2024
Reviewed: 5 May 2024
Daniel
CanadaRoom was very small, making it awkward to access the closet and refrigerator. Immediate neighbourhood has limited options for eating; metro is bit of a walk for those who are no longer young.
Staff were very friendly and very helpful. Breakfast was exceptional. Facility is modern and clean. Bed was large and comfortable (although room was small).
Stayed in April 2024
Reviewed: 29 April 2024
Shirley
United StatesMore meat choice for breakfast.
Breakfast was made to order but with a Limited choice of meats. Excellent customer service and staff.
Stayed in April 2024
Reviewed: 26 April 2024
Ann
IrelandThere was nothing I didn't like
I found the staff very welcoming and very helpful. The hotel is well designed.. No bar or restaurant but there is one next door around the corner which was good. Bus outside restaurant to downtown. Breakfast good.
Stayed in April 2024
Reviewed: 23 April 2024
Bill
United KingdomNothing
The ambience
Stayed in April 2024
Reviewed: 23 April 2024
Pelagia
GreeceThe room in total and especially the bathroom were very small.
Breakfast was delicious
Stayed in January 2024
Reviewed: 22 April 2024
Teresa
United KingdomStaff couldn't have done more, they were brilliant, special mention to Anna. Great breakfast too.
Stayed in April 2024
Reviewed: 22 April 2024
Saskia
GermanyEmergency doors at staircase are super loud
Good breakfast, delicious welcome Natas, friendly staff
Stayed in March 2024
Reviewed: 12 April 2024
Kimberly
United StatesFar from the city center and room was very tiny
Friendly staff, comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Ron
United KingdomGreat staff very friendly,gave great advice. The bed was so comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Lawlor
IrelandRooms are small
Walkable to downtown
Stayed in April 2024
Reviewed: 1 April 2024
Alina
RomaniaThe room we stayed in was quite small and had a window to an interior yard, so there was so natural lighting. For someone who doesn't know Lisbon at all, the way to the hotel could be a little confusing, but overall it isn't far from the center.
Beautiful, clean hotel, with a good location and lots of restaurants near it! I love that they are environmentally friendly and the green decor was beautiful! We received 2 pasteis de nata when we arrived! The staff is very friendly and approachable. The bed linen and towels were changed everyday, which is very appreciated. The breakfast at this hotel was the best we have ever tried anywhere, it was a pleasure to wake up early to eat such a complete meal! It was a perfect experience!
Stayed in February 2024
Reviewed: 28 March 2024
Matthew
United StatesToilet paper holder was broken on the wall. No wash cloths. Room is small but comfortable. They were out of city maps.
Exceptional staff. Breakfast brought to your table. Clean hotel.
Stayed in March 2024
Reviewed: 25 March 2024
Bmhat
United StatesWe loved this hotel!! So clean and the breakfast was amazing!! So good! They would make any kind of eggs you wanted!! Good location! The front desk is very helpful!!
Stayed in March 2024
Reviewed: 22 March 2024
Denis
IrelandVery good breakfast which, unlike the self-service method that most small hotels use, is served to you at your table. Good location which is about a 20 minute walk to the centre or you can take the bus or the nearby metro. Although our room was small, everything about it was perfect and it was spotlessly clean. The staff were very attentive, friendly and helpful. We would definitely stay here again.
Stayed in March 2024
Reviewed: 19 March 2024
Heidi
United KingdomNot located in the most central part of Lisbon but ubers are cheap so it was easy to get around
Generously sized breakfast included, good room cleaning service every day
Stayed in March 2024
Reviewed: 19 March 2024
David
United KingdomRooms are small but that’s the type of hotel , make sure you are sharing a room with someone you get on with !
Staff and service excellent Breakfast fab
Stayed in March 2024
Reviewed: 16 March 2024
David
United KingdomRoom was a bit small
The location was good, the breakfast was outstanding
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content