380 Cais de Gaia, 4400-245 Vila Nova de Gaia, Portugal
#1 of 34 hotels in Vila Nova de Gaia
Guests' ChoiceBased on 464 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
9.8
Staff
9.9
Value for money
9.4
Free WiFi
9.4
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End of dialog contentReviewed: 31 March 2024
Becky
United KingdomBooked this for my parents. This is what they had to say: Truly wonderful stay at this beautiful hotel. Probably one of the best hotels we’ve ever stayed in. The interior design (& the exterior) are amazing throughout with our room being no exception. Very spacious & comfortable suite with everything you could need plus the fabulous view from our balcony. Complimentary drinks were a welcome treat as were the delicious little goodies left for us when we had been out all day. The whole staff team were excellent, really friendly & helpful but not intrusive. We would most definitely recommend this hotel for a visit to Porto & we will hopefully be returning in future.
Stayed in March 2024
Reviewed: 30 March 2024
Aigerim
KazakhstanNothing
Amazing small hotel. Room was like studio with small kitchen. Spa and gym was really enjoyable. Beautiful location next to the bridge.
Stayed in March 2024
Reviewed: 29 March 2024
Padelis
GreeceBest location in porto, amazing and very helpful staff, Top facilities
Stayed in March 2024
Reviewed: 28 March 2024
Pat
NetherlandsCan’t think of a thing! Only that we had to heave after 5 days, we’d wished we could stay longer.
Beautiful hotel opened less than a year ago. The view from the room/bed was exceptional, the room/studio very comfortable. Everything very clean and staff also exceptional. Fantastic choice for breakfast and complimentary drinks in the fridge upon arrival. Staff were very attentive to make sure our stay was a good one.
Stayed in March 2024
Reviewed: 26 March 2024
Harsh
CanadaExcellent boutique hotel with a great view of Porto. Very friendly staff who went out of their way to make our stay pleasant. We enjoyed our stay thoroughly.
Stayed in March 2024
Reviewed: 25 March 2024
Henry
United KingdomStayed for new year 23-24. What an outstanding place. The staff, the apartment, the spa, the food, ... was amazing. I tried but I can only find amazing things to say. 1000% amazing.
Stayed in January 2024
Reviewed: 25 March 2024
Migle
LuxembourgValue for money? Somehow hotel does miss a vibe and atmosphere, despite all the beautiful decorations. Inside pool too cold to relaxed during the winter-spring season.
The staff are the kindest and nicest people, they are totally worth 5stars. Location is also great, hotel is stylish and tastefully refurbished.
Stayed in March 2024
Reviewed: 23 March 2024
Nina
DenmarkWe did not experience anything we did not like
Great rooftop, beautiful room and view, amazing staff
Stayed in March 2024
Reviewed: 23 March 2024
Eleanor
United Kingdomnothing
fresh, clean, amazing views. fantastic facilities, pool was lush, reception was a good chill spot, restaurant and rooftop bar were nice. all the staff went over and above. it was absolutely amazing
Stayed in February 2024
Reviewed: 22 March 2024
Aliaksei
Belarus-
Everything: modern building, fantastic view, excelent equipment, amazing breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Lin
United Statesthe food is a bit pricy
everything
Stayed in March 2024
Reviewed: 19 March 2024
Tina
New ZealandNothing
We loved this hotel, the view from our room was outstanding. The room was so clean. The complimentary drinks and little plates of surprises were a really lovely touch. The walk along the river into town was beautiful and we enjoyed that process each morning before we explored Porto
Stayed in March 2024
Reviewed: 18 March 2024
Rui
Portugal1. spa /pool to many rules . It is Portugual - make it less complicated 2. in front of the hotel is the river bank. I know it doesn't belong to the hotel but it looks like the hotel and is full of plastic bottles etc. It wouldn't hurt to go there once a week just to pick up the trash. The street is also the face of the Hotel
Hotel is incredible and super comfortable. The interior decoration project is extraordinary. The restaurant is beautiful. 5 star breakfast Location is not in the city center but very easy to access on foot or by Uber car and it is very quiet - I prefer not to stay in the center as it is very confusing at night. The bed and the room really are maximum comfort - perfect soundproofing. On top of the cake: the staff - they are unbelievably friendly Keep up the good work!
Stayed in March 2024
Reviewed: 17 March 2024
Eugenia
United KingdomThe room was super spacious, the breakfast was great and the views are just stunning. Great welcome and attentive staff
Stayed in March 2024
Reviewed: 15 March 2024
Yauheniya
SwitzerlandWe like the service in the hotel very much ! We were very surprised with the details they put into the service while we were in the hotel
Stayed in March 2024
Reviewed: 15 March 2024
Tony
United KingdomAbsolutely nothing to dislike
An exceptional hotel, location, decor and facilities. Above all, fantastic staff, extremely professional, friendly and helpful. A top 5 star hotel but nicely relaxed and comfortable. Can't praise the staff enough
Stayed in March 2024
Reviewed: 15 March 2024
Lottie
United KingdomThe location of the hotel was excellent, our room was beautiful with an amazing view of the city. We would recommend to anyone looking for a special stay in Porto! The map we received prior to our stay from the hotel was also so helpful as we were visiting Porto for the first time, so helpful with the fabulous recommendations.
Stayed in March 2024
Reviewed: 15 March 2024
Jamesmuraro
CanadaComfortable rooms
Stayed in March 2024
Reviewed: 14 March 2024
Maria
United KingdomBeautiful old building stylishly converted. Fantastic view of the bridge & Porto from the bedroom balcony. Very friendly staff who gave us a restaurant recommendation and even walked part of the way there with us. Excellent facilities for our dog travelling with us.
Stayed in February 2024
Reviewed: 12 March 2024
Fernando
South AfricaI think there should be some of the rooms/suites without kitchen facilities and replace this with a decent desk/work station. I would have liked to have sat at a desk to do some work..
The breakfasts are amazing in terms of variety,layout,quality and the location is superb.
Stayed in March 2024
Reviewed: 10 March 2024
Teri
United KingdomBeautiful hotel with attentive staff who couldn’t do enough for us
Stayed in March 2024
Reviewed: 9 March 2024
John
United StatesAway from the fray of the city. It’s great to be on the Douro.
Stayed in March 2024
Reviewed: 7 March 2024
Jess
United StatesWalking into the lobby set the perfect tone for the rest of our stay. This place is gorgeous. Our room was beyond perfect and so spacious. The staff was 10/10 and the food was out of this world.
Stayed in February 2024
Reviewed: 5 March 2024
Leeluee
PortugalAmazing hotel, beautifully designes with helpful and extremely nice staff. Amazing breakfast. Beautiful view from the room on Porto. Everything was excellent there.
Stayed in March 2024
Reviewed: 4 March 2024
Suzanne
United KingdomNothing
Second stay here. Beautiful contemporary hotel with amazing staff. Our favourite in Porto/ Gaia
Stayed in January 2024
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