No electric kettle. The WiFi signal is very weak and looses connection easily.

Location was great at the heart of the city. Extremely comfy beds. Staff are friendly and exceptional they marked down the nearby sightseeing spots and the route to get there on the paper map.

Stayed in May 2024

The breakfast was quite good, friendly staff and plenty of space for parking the car. Also nice iniciatives for making more sustainable the stay :)

Stayed in May 2024

There were issues with the AC in the room, no cold air came out of it. Reception has tried to correct the issue, to no avail since its a centralized system that hasnt been renovated.

Stayed in May 2024

Had some noisy people in the neighbor rooms. It looked like they gathered in the room next door, 2 or 3 people, and talked and laughed loudly until late and woke up early in the morning to make more noise...

Stayed in May 2024

The Internet was slow, particularly at breakfast time, and in the early evening, when many people log on.

The hotel is a former Convent, situate on the banks of a river. The architect who drew up the design must have had a very difficult task, as in several places he/she used sloping ramps to connect adjacent spaces. However these ramps are wheel-chair friendly. The Dining Room is the former central courtyard/cloister, now roofed in, and with numerous instructive wall panels of portraits and histories of the Knight Templars, who owned the castle on the hill above the town. (It would have been nice if a translation in English was provided). The catering staff were friendly and helpful, and the food selection was also good. Our room had a view over the town towards the Knight Templar castle on the hill top.

Stayed in May 2024

The guy running the bar in the afternoon / evening was very surly. All the other staff were very pleasant.

Nice Hotel, good parking on-site, decent buffet breakfast.

Stayed in May 2024

perfect location. nice service.

Stayed in April 2024

Great location, excellent staff

Stayed in April 2024

Good hotel. Near the center, walkeble. Good breakfast

Stayed in May 2024

Breakfast was great, but they said it was not covered in the price, I told them I always click Breakfast, a little disappointed but otherwise A great trip to Coimbra

Stayed in May 2024

Very well located hotel just 10 min walk from the center, The room is spacious Staff was very helpful . Parking garage very practical.

Stayed in April 2024

Service - room cleaning, slow and "light". Reception service - "no ambiente". Room furniture - "partially broken".

Good breakfasts and a good location in the city.

Stayed in May 2024

Access to parking is a little awkward and has an additional cost of ¢13/night

Best breakfast out of our 10 day touring holiday, courteous staff who resolved one niggle in an efficient way. Big comfortable bed, quiet air con.

Stayed in April 2024

Had a problem with my stay. When I booked it through Booking.com I included the breakfast and when I checked in I was informed that it wasn’t and I had to pay. I am not sure the problem was with booking.com or hotel but it was very disappointing.

Very clean and great location.

Stayed in April 2024

An unfortunate coincidence. A school was just arriving. The students made a lot of noise. It would be better not to place independent travelers, especially solo travelers, in the same hallway as a group (nor in the rooms below). They were constantly walking from one room to another. Luckily I had earplugs.

Large but cozy hotel, warm welcome, large rooms, very well maintained and cleaned, delicious breakfast.

Stayed in April 2024

The air conditioning in rooms is old kind, I think a central system, even though rooms are kind of modern. So for heating our air conditioner in the room did not work, and it was still cold at night. That is the only think we did not like is the heating and we really needed it.

Location is great, can walk to everything. Also have a nice cafe at the hotel for snacks, meals, tea etc. Staff always available and very attentive.

Stayed in April 2024

Good downtown location. Pleasant, helpful staff. Complete breakfast buffet. Room had good view of hilltop university buildings.

Stayed in April 2024

As I mentioned to the front desk, the shower head mount would not hold the shower head in place. It would quickly point straight down because the weight of the shower head would pull itself down in the mount. Small thing, but a pain to take a shower

Quiet and comfortable

Stayed in April 2024

The parking is not included in the price.

In a large room, there are many small things that make a difference like a coffee machine and a bottle of water. The staff were always friendly and helpful and the price was fair.

Stayed in March 2024

The heating system in the room was poor and generally non-functionable.

Acceptable. Convenient

Stayed in March 2024

Not much of a view of the city.

The staff were terrific. Very helpful 😃. The location was close enough to "Old Town" to walk without the hassle of narrow streets and no parking. Great value!

Stayed in March 2024

Carpet was dated.

Staff was spectacular!

Stayed in March 2024

Suggestion: I would suggest to create a demo for the guests on how to park and how to get to the hotel from the parking. Receptionist gave instruction but I was struggling to come out of the parking and get in to the hotel during the night time. Even though Parking was 2 floors down from the reception, I have to go outside of the street and come back through reception during the night time and I was too tired. I would appreciate if someone take care for it (either video or color printouts) to educate their guests.

Prime location with affordable price

Stayed in March 2024

The noise on the street, it is a very busy location. Had we known, we would have asked for a room on the opposite side of the building. Breakfast could definitely be better.

Spacious room and bathroom, comfy bed, a lot of toiletries available.

Stayed in March 2024