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Reviews of Hotel Universal 3 stars

Avenida Manuel Francisco Da Costa 195, 4845-067 Geres, Portugal

#17 of 18 hotels in Geres

Guests' Choice

Review score

Based on 43 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 23 April 2024

    8.0
    A decent stay, in the heart of Gerés.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit musty smelling, could do with a lick of paint and new flooring. But at least we could open the window to the sound of running water .

    The property was central, the staff were lovely, it was clean. It would have been brilliant in its heyday, but is now rather tired looking. We loved that our room looked out over gushing water, great sound.

    Stayed in April 2024

  • Reviewed: 7 October 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi is terrible, we needed decent WiFi access and despite the hotel being very quiet the connection was poor.

    A hotel from a bygone era in an excellent location. Comfertable rooms and friendly staff.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Interesting hotel with a 1920s vibe. Very friendly, helpful staff. Very happy to keep our bikes safe.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Fabulous location, great staff! They advertise a swimming pool but it is not located at the hotel.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds and pillows were very hard!

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is nice, the location is perfect! The room was good and beds comfortable. The view from the room into the mountains. The breakfast buffe quite nice too. The hotel has an open parking area nearby. Really good place to explore Geres Park and enjoy terms baths (3min away).

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi not good in the bedroom, pool is not in the building, it's a 5 min walk, but very pleasant.

    Very beautiful, clean, good breakfast, quiet.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Nice hotel to stay at if visiting Geres to relax for a couple of days.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was hard, the pool was not on the property, a bit of a hike to get there but very big pool when you got there, but it needs to be loved in the upkeep of the surrounding gardens and grass land around the pool to make it more attractive, and the change area needs to be maintained more often not at all clean

    Location, very central to main town, parking in garage was good,

    Stayed in August 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is good, only cafe could be better operation.

    Good Location, clean

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    A great stay in a great location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The wifi in the rooms was intermittent.

    We liked the individuality of the hotel. The swimming pool was a bonus. The breakfast as good and rooms were comfortable.

    Stayed in July 2023

  • Reviewed: 19 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Only one thing - instant coffee served during breakfast. Freshly brewed would make such a difference! Apart from that - I strongly recommend stay at the hotel :)

    Rooms were super clean, the staff very pleasant, the decor and location very cozy. Breakfast nice, with lot of options.

    Stayed in November 2022

  • Reviewed: 12 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Building is rather old, but it has kept a lot of its charme

    Very good breakfast, nice location, amazing building and common sitting area.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking and eggs in the breakfast, you can order the eggs but you have to pay a part.

    Very Confortable, very good location and staff are very nice.

    Stayed in August 2022

  • Reviewed: 3 August 2022

    9.0
    Perfect location, excellent value for money, will be back.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel website needs an upgrade, it does not do justice to the facility. Decor wise its a lost opportunity to replace the existing artwork with photography of the stunning location.

    The hotel is excellently located, has a really quaint feel. The lobby area is so unusually designed & cosy. Breakfast was good, as was car parking.

    Stayed in August 2022

  • Reviewed: 26 July 2022

    7.0
    Great stay for heavy sleepers
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too noisy at night. Can't completely block light from the outside in the room

    Price fits the hotel

    Stayed in July 2022

  • Reviewed: 2 July 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast variety could be improved.

    Very friendly staff and the location is very good.

    Stayed in June 2022

  • Reviewed: 11 September 2021

    7.0
    Weekend Getaway with family
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast price was a bit high in my opinion. It's better to have breakfast in one of the nearby coffee shops. No room to park in the hotel parking lot, had to park on the street nearby.

    It was quiet and good for a short weekend get away.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    8.0
    Old charming hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff spoke English, but barely. Rooms were well maintained but old fashioned. Only 1 place to charge your electronics in the entire room. Bathroom could be renovated up to modern standards.

    Nice lobby old fashioned, pool was also nice

    Stayed in August 2021

  • Reviewed: 20 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The information about hotel services and facilities arent very clear, like restaurant service and pool location. The room was small for a twin

    The hotel location and the pool besides it is outdoor hotel

    Stayed in August 2021

  • Reviewed: 11 August 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are outdated, they can use some modernization.

    Decent size room, very good location.

    Stayed in August 2021

  • Reviewed: 7 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It needs to be clearly stated that the pool is a shared pool 0.5km walk up a hill and it is always too full. We booked this hotel specifically to get some sun and relax … didn’t happen.

    A bit dated, but comfortable.

    Stayed in August 2021

  • Reviewed: 29 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The location of this hotel is really central, which was perfect for our trip. Having a private parking area was a good bonus.

    Stayed in July 2021

  • Reviewed: 20 July 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Turists without a car cant get easily to some places...

    Great staff, great views and nice people. The pool and the facilities were perfectly clean.

    Stayed in July 2021

  • Reviewed: 18 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe it would be better to have one double bed instead of two singles for a couple

    The view from the window was very nice, overall clean, beautiful lobby, great location

    Stayed in July 2021

  • Reviewed: 14 March 2024

    10
    Beautiful boutique hotel set along the river in fairytale-like mountain village
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    The decor is gorgeous. The river is right outside of the hotel, I fell asleep to the sound of rushing water.

    Gorgeous art deco hotel at an unbeatable price. It's probably more in the Summer months but it was only $95 for 2 rooms for my aunt and I in March. Check in was easy and the host recommended restaurants and started a big fire in the beautiful fire place for us. Breakfast was included and it was very nice. Great experience overall.

    Stayed in March 2024

Showing 1 – 25

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